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Austin Fitness Centers Reviews
The staff is friendly and professional. Sometimes they are a little "less professional" late night, but that can be expected. They don't try to push their products on you, however if you are interested in personal training, there is usually someone there.
They do not provide towels, like other places, but then again, they are 1/4 the price of some of those other gyms. This particular facility has a small lap-pool and sauna.
There is a large cadrio and
I find that the majority of the members and staff are very nice and down-to-earth and the majority try to be courteous and clean after themselves.
In short, if you enjoy being promised things that will not be provided, being spoken down to, patronized, and paying for this delightful type of service then join Lifetime.
I have to say I recommended this gym all the time for a good bit of time. Walking in this gym seems fabulous, especially compared to many of the other gyms in town. Two pools inside one with slides and the other a lap pool, and an outdoor pool with slides. Hot tubs inside and out, wet and dry
When something first breaks you tend to overlook it because it seems that everything is so nice and the staff so cheerfully apologizes and promises the issue/item will be fixed/corrected. Then the next thing happens and the next thing and the next thing and the first thing has still not been fixed. So what was broken, to start the women’s dry sauna stayed in a completely broken state or half broken state for most of the over 3 years I was a member.
First it started off with walking in and the women’s dry sauna was temped at best. The attendant would come in and reset the heater, but that does little good when you have 1 hour for your work out since it takes a while for the heater to get the sauna to the correct temperature. The front desk would always claim they were unaware, but after you start talking to people it becomes clear that other people were also complaining only to be given the same song and dance. The heater issue was on and off starting after month 1 of my membership and the issues lasted about 3 months initially.
There was about a solid month where all seemed good with the women’s dry sauna, but the swimsuit ringer started to smell and was periodically broken throughout the summer, some shower drains intermittently stopped- up on a regular basis, towels constantly out, no eucalyptus in the wet sauna and when it was it was so strong that it would make your eyes water. Then about month 5 the hinge on the women’s dry sauna door broke and the heater once again started being off intermittently. It took a solid 6, yes SIX, months for the door hinged to be fixed. No one was bright enough to figure out that the hinge needed to be on the outside of the door vs inside………….how long has Lifetime had gyms?
Then there is getting kicked out of your swim lane for a swim lesson. It was not at all uncommon for Lifetime to take up 3 of the 5
If Lifetime is losing money on the childcare center which is free every single day for 2 hours; guess what, raise the price of adding all the kids from $5 a month to something more realistic and stop pushing the swim lessons! The flip is losing childless members that make the $5 kid price viable! Childless members also have far more disposable income so if the point is to make money pushing the kid stuff it is going to do exactly the opposite by losing the people that subsidize those kid memberships.
Then there was the bright idea to switch the men’s’ and women’s locker rooms while the carpet was removed and the tile was laid. Well to say I realized why the guys do not use the locker room or use the men’s dry sauna is an understatement. The nastiness of only goodness knows what in the men’s dry sauna was all the way from the tile to the top of the wood slats, ~ 2 inches. Scum in thick layers in the men’s’ wet sauna and from talking to people the men’s facilities themselves were so
Lifetime is at least 3 times the cost of Gold’s and other gyms; at $25 a month I do not expect everything to be squeaky clean or even working all the time, but at 3 times the cost I do expect all the amenities to be working order at all times or with little to no downtime. More importantly I do not expect any snootiness or denials over things being broken that I know I have personally reported multiple times and put in corporate surveys. I certainly do not expect to be belittled!
The male staff at Lifetime is so unbelievably arrogant that they actually believe that if they tell a woman that she is wrong and that nothing has ever been broken that she will believe it. That if they act as if it is no big deal an amenity is not available that she will mindlessly think it is not an issue after all and that she is in the wrong for complaining. Hint, women can read and vote, they even let us into college now days; not that any male Lifetime staffer has ever stepped foot on a college campus, I honestly wonder if they even managed to make it out of high school."
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