Austin Fencing Contractors

in Austin, TX

Fencing Reviews in Austin

A

Rating
After the power cleaning - the fence looked really nice - and a good bit of the gray, worn look was removed. Then, they returned several weeks later to do the painting. This part was the most frustrating because I would love to have the painting done much sooner - but the rains and the winds were a factor. We picked the color of stain we wanted on the fence - and once the fence was stained, you could not tell what part of the fence was new and what part was many years old! It looks very nice - better than it has looked in the ten years we have lived in this home. Very pleased!
- Rebie N.
B

Rating
Below is what I sent to the e-mail address I was given for the owner of
on 7/15. As of 7/19 I've received no response from them to the e-mail. I wanted to give them a
to respond before posting my review/comments but guess they chose not to.
Called on 6/16 to ask for an estimate on repair work. You scheduled Israel
to come out on the next morning.
Israel showed up on time, surveyed the damage and requested my e-mail address so he could send a quote. Asked if Apple took credit cards, yep, just not American Express.
I called your office on Thursday 6/19 to ask when I might get the estimate, I was told to check my spam/junk e-mail folders since you were having trouble with your provider. Said I do check those and no e-mails from Apple, gave you another e-mail address on another domain to try, no e-mail the rest of the day.
Called on Friday 6/20 at 3:45, still no quote from Apple, again told to check my spam/junk mail folders, again I said there's nothing in there from Apple. Israel was in the office and was asked if he had sent the quote out yet, no he hadn't but will later on Friday. Got the quote in my regular mail folder at 4:42. Sent e-mail back to Israel with scan of signed quote approving the work.
On Monday 6/23 Israel and I exchanged some e-mails expanding the scope of the work to do more replacement of the fence vs. repairing. Sent back new signed approval at 3:50 on 6/28 and asked Israel what the next steps would be, his response was someone from the office would contact me.
Since I hadn't heard anything from anyone at Apple I called your office on Friday 6/27 asking if you have any idea when the work would start. I was asked if I had sent my deposit in, no since nobody said I had to send anything in. Well, we can't schedule you until we have your deposit, great looks like we lost a week because nobody from Apple called and asked for the deposit. OK, I'll give you my credit card number, fine we can do that but there's a 2% surcharge. Excuse me, Israel made no mention of a 2% surcharge for credit card but since we needed to get this work going I just paid it.
I called on 7/1 to ask if you had an estimated start date yet, given 7/9. Received a call from Apple saying you can come out on 7/8, great I'm ready. Do have any idea about when on 7/8 you'll arrive, yep mid morning.
7/8 arrives and it's almost noon, nobody from Apple has arrived or called. I call your office and told they're on the way, will be there within the hour. Your crew finally shows up at 1:20.

Without contacting me to see if it was OK, your crew backs their trailer into my driveway blocking me if I had to get a car out of the garage. Since we didn't need to go anywhere that day we could live with that but it would have been nice if your crew at least asked if it was OK.
Your crew brought their supplies into our yard and started to remove the fence that was being replaced. At about 5:25 we noticed them pulling away, again nothing from your crew saying we're done for the day, what time they'd be back on the next day, just gone. Checked the back yard and it looks like your crew just dropped their tools where they were when it was quitting time, there was a tape measure in the grass and a hammer in our flower bed. After they left I noticed something in our drive way. Upon further inspection we noticed that there was a metal band in the drive, a number of nails, some pieces of wood and a few scrapes in the concrete from their trailer. We cleaned up their mess so we didn't have a flat tire.
7/9 your crew arrives at 9:30 to finish removing the old fence and started digging holes for the new fence posts. I called your office and asked how many days this was schedule for, the board said two days so they should be finished before the end of day Thursday. I said no way based on the speed they were working at. I totally understand that in the heat they were working in breaks
are needed, but I think they might have been excessive. Again they left at 6:30 without saying a word. Again were a bit messy when they left, found a bunch of crackers that they had spilled in the yard along with used water bottles.

On 7/10 another late start, showed up at 12:45 and started their lunch, started work about 1:10. Again they parked their trailer in our drive way without asking first if it was OK. It looked like they weren't going to finish that day and told them they could leave their trailer in our driveway overnight if they wanted to. No we don't need to do that, we're going to be done that day.
That didn't happen, they agreed they would leave the trailer in the drive way overnight. Said they wanted to get an early start on Friday so they could finish this up, could they start at 6:30AM, we said that would be OK. So I'm up and waiting for your crew at 6:30 on 7/11, they show up at 8:30.

They finished the job, cleaned up the yards and left at 11:35. and of course, our driveway concrete now has more scratches in it from the trailer.I will say the work they did, from what we can see, if great. The only issues is that an electrical outlet that's on our back fence line, which used to be totally in our yard, now has part of it in the neighbors yard. We have a 'good neighbor' fence and it looks like the pattern of panels is reversed from what we used to have causing the problem. If I had to sum up the biggest problem poor communications.
One reason I chose
was because my son had work done by them and was happy with the job so I guess you're experience may vary from what I received.


- Richard D.

Austin Fencing Articles

Fencing reviews in Austin

F

Rating
I was very impressed with the reviews and I reached out and left a message and I received a call late in the evening from
Austin Fence Installers Provider Name Locked
to schedule my appointment. He apologized for calling so late, but he had just gotten off work, but I greatly appreciated that he took the time to call me after a long day.
We scheduled a visit for Saturday at 11am, and he never showed up. I called him at 11:30am and left a message and never received a call back. I was very disappointed.

- David R.
D

Rating
Initial phone conversation with
Austin Fence Installers Provider Name Locked
on
Austin Fence Installers Provider Name Locked
17: she collected information from me and would forward to a scheduler who would call me for an appointment. She told me this would happen after
Austin Fence Installers Provider Name Locked
30 which was okay with me.
Austin Fence Installers Provider Name Locked
23 I found message from
Austin Fence Installers Provider Name Locked
that I had an appointment on Jul 1 but didn't provide a time or window. On Jul 1,
Austin Fence Installers Provider Name Locked
and
Austin Fence Installers Provider Name Locked
arrived unannounced at 9:15am. I walked them thru the scope of the project and answered
Austin Fence Installers Provider Name Locked
's questions. Both
Austin Fence Installers Provider Name Locked
and
Austin Fence Installers Provider Name Locked
were very polite,seemed knowledgable and respectful.
Austin Fence Installers Provider Name Locked
told me to expect a price estimate via email by Mon, Jul 7 (it would take a bit longer due to Jul 4th holiday) and I was okay with this. I have checked email every day (both inbox and spam folders) but have not received anything....not even a follow-up phone call.
- Y. Doray L.
A

Rating
Austin Fence Installers Provider Name Locked
with BC was very responsive. I had had two other fence companies out to give me an estimate, and never heard back from one. The other came in under BC's bid but had a hard time figuring out how to do what I needed.
Austin Fence Installers Provider Name Locked
knew immediately, and answered all my questions along the way. They did the work on time and the fence looks great. After all the fence company nightmares I hear about, it was a real pleasure to work with
Austin Fence Installers Provider Name Locked
and BC.
- Julie D.
C

Rating
Pros:
Austin Fence Installers Provider Name Locked
was timely in sending out an estimator to give a price quote for the job. The estimator was professional and listened to my requests.
Austin Fence Installers Provider Name Locked
arranged to have the gas company come out so our new fence line did not affect our gas line. Come to find out, the new fence line did pose a problem.
Austin Fence Installers Provider Name Locked
went along with our second option (not to extend the fence) and adjusted the price accordingly. Once the contract was signed and partial payment was made, I had to call them in order to find out when they were coming out. No scheduling call was made. Perhaps they didn't expect me to be there, but I wanted to be there to observe the work. The day before the job was to be performed, the company called later in the day to inform us that they would be out the day after the scheduled date due to rain. Understandable.
Cons: The workers arrived on the new scheduled date, but hey didn't have enough materials to finish the job, so they had to return the following day. The following day, I could not be there to see the finished job. Unfortunately, the fence cap was measured improperly. It was supposed to line up and match the existing fence line. The top of the fence was about half a foot too short and the bottom wood rail was 5 inches too long so it didn't line up and looked like an eyesore. I took a picture of the problem and emailed the company. The workers came out the next day. No call was made ahead of time saying they were coming out, so they "surprised" me by showing up in my yard unannounced. We explained the problem to the workers. They looked to us for a solution. I suggested that the "correct" size board be placed on the fence top so it would align with the existing fence as we agreed to during the estimate. According to the worker, "materials are expensive and the boss wouldn't want to have to extend the board." Instead we compromised and agreed to a makeshift extension to fill the hole where the cap was too short. It looks ok. It was not what I expected or agreed to originally. It will probably look better when it is stained. I was not happy with first results, but they did send out the same crew along with a foreman to "fix" the problem. I would have like to have had it done correctly and measured properly to begin with. The "fix" is better than it was previously. I paid for the final installment, but would think twice about hiring again.
- Jill L.
B

Rating
The service and workers were nice and did a good job overall. They did run over schedule by several days but did not try to charge me extra. Everything went well for the price but I did have to go over several points of the agreement we made at the beginning of the project at its conclusion. When I asked them to take care of those items they went straight to work and resolved my issues
- Hector R.
A

Rating
I was extremely impressed.
Austin Fence Installers Provider Name Locked
immediately won my confidence with their demeanor, timeliness, attention to detail as well as the overall quality of the work. It appeared that they took the job seriously (even though it was a discounted "Big Deal" service). In other words they were not just providing the minimal value they could in exchange for the deal I purchased. They identified and replaced the pickets which required replacing, they made sure my gates opened smoothly and they even improved the position of the handles. I would definitely use
Austin Fence Installers Provider Name Locked
again and I would recommend them to others.
- Elizabeth C.
A

Rating
Work went very well and was not disruptive. Fence looks
Austin Fence Installers Provider Name Locked
(no pun). I gave them a "B" on punctuality because that had to reschedule from the prior afternoon to the following morning. However, they showed up as expected as was done with the work in less than 3 hours.
- Nathaniel L.
A

Rating
Austin Fence Installers Provider Name Locked
was fast to respond by phone on Monday and we discussed the details (2 fence posts replaced), he sent an estimate by email. The estimate looked good and we agreed to the work.
Austin Fence Installers Provider Name Locked
Utilities was out to make sure the that there was nothing buried near the work area on Wednesday (
Austin Fence Installers Provider Name Locked
's by the book) and
Austin Fence Installers Provider Name Locked
was read to work the next day.
Austin Fence Installers Provider Name Locked
called in the morning giving about an hour of notice.
Austin Fence Installers Provider Name Locked
arrived we went over the areas and discussed a possible third post replacement. We agreed on the extra post replacement and
Austin Fence Installers Provider Name Locked
went to work. He offered good information on the maintenance of fence and other outdoor wood structures. Great attitude. Brought all the tools for any eventuality (really good sign). The work was complete in five hours and the fences were only reattached once the concrete was dry (I have seen others who wouldn't wait for this).
All in all, I am quite satisfied with the work and would hire
Austin Fence Installers Provider Name Locked
again in the future.
- Lori M.
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All Fence Installers in Austin, TX

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

All About Landscapes

4301 Balcones Woods
Austin, TX

ALL AROUND FENCING

Bastrop, TX

ALL FENCE & DECKING

517 ADVENTURE TRL
Marble Falls, TX

All Pro Improvement & Services

18509 Blue Pond Dr
Pflugerville, TX

All Tex Repair

Austin, TX

All Trades Construction

1267 Alta Vista Rd.
Spicewood, TX

All-In-One Construction

1155 Graef R
Kyle, Tx

All-Phase Property Services

p.o. Box 40432
Austin, TX

Allens Painting

2712 Sweeney Ln
Austin, TX

Allied Fence

13350 Old Kimbro Rd
Manor, TX

Allied Siding & Windows

28341 Sh 249
Tomball, TX

Altruistic Home Repair/Remodel

PO BOX 19197
Austin, TX

Aluminum Fences Direct

9660 Falls of Neuse Rd
Raleigh, NC

AMC Home Improvement

PO BOX 1052
Burnet, TX

AmCenCo Inc, Construction & Roofing

PO Box 2262
Pottsboro, TX

AMERICAN CONSTRUCTION

6851 FM
Georgetown, TX

American Handyman LC

8313 Tripod Dr
Austin, TX

American Quality Fence

PO Box 1623
Edmond, OK

American works

1600 South Lakeline
Cedar Park, TX

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