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Austin Fencing Articles
Fencing reviews in Austin
We scheduled a visit for Saturday at 11am, and he never showed up. I called him at 11:30am and left a message and never received a call back. I was very disappointed.
Cons: The workers arrived on the new scheduled date, but hey didn't have enough materials to finish the job, so they had to return the following day. The following day, I could not be there to see the finished job. Unfortunately, the fence cap was measured improperly. It was supposed to line up and match the existing fence line. The top of the fence was about half a foot too short and the bottom wood rail was 5 inches too long so it didn't line up and looked like an eyesore. I took a picture of the problem and emailed the company. The workers came out the next day. No call was made ahead of time saying they were coming out, so they "surprised" me by showing up in my yard unannounced. We explained the problem to the workers. They looked to us for a solution. I suggested that the "correct" size board be placed on the fence top so it would align with the existing fence as we agreed to during the estimate. According to the worker, "materials are expensive and the boss wouldn't want to have to extend the board." Instead we compromised and agreed to a makeshift extension to fill the hole where the cap was too short. It looks ok. It was not what I expected or agreed to originally. It will probably look better when it is stained. I was not happy with first results, but they did send out the same crew along with a foreman to "fix" the problem. I would have like to have had it done correctly and measured properly to begin with. The "fix" is better than it was previously. I paid for the final installment, but would think twice about hiring again.
All in all, I am quite satisfied with the work and would hire
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