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Austin Family Doctor Articles
Family Doctor reviews in Austin
I'm very disappointed in this practice and their adherence to "protocol" just for the sake of adhering to protocol (as opposed to doing something because it is right or practical. Now I have to go find another practice to be seen, and what a waste of both my time and theirs. I think compassion starts with the front office staff... they have some work to do in this area.”
On December 6, I showed up for my exam and asked the assistant if they had my medical records. She said no. When Dr. Avasia came in I explained my two wasted trips and asked her what happened. She said, "Did you sign a medical release form?" It would have been funny if it hadn't been so upsetting. I asked for my copay back and left. I have no idea if Dr. Avasia is a good or bad doctor. She didn't appear to look at my file until she walked in the exam room. If she had she would have noticed that none of my records were there. This is the doctor who is supposed to coordinate all my medical care. It is a very busy office with a loud and crowded waiting room. The staff seems rushed and clearly were inefficient to the point of incompetence.
Stay away! I wish I had.”
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