Austin Tiling Experts

"This is the second time we have used and Grout Restoration for carpet and ceramic tile cleaning and the results were once again outstanding.   Everything from scheduling to the completion of the work was handled very professionally by the owner and his son.  In fact, they even called ahead to confirm if it would be ...more OK if they could arrive earlier than scheduled!  From our research and experience using other  service companies, dollar for dollar there is no better value in

, period.  With the investment in carpet and tile in our home we would not trust such work to anyone else."

" & were very polite and professional, and they did a great job with our carpets and porcelain tile. does a much better job than other firms I've used before, and their pricing is far better as well. They never disappoint us and we won\'t use anyone else for our floor needs."

"The gentleman was very professional. We trusted his inputs and we felt like his pricing was good. He gave us good recommendations for other contractors. I ?t remember the price. I would use their services again in the future."

"We had known that we had some kind of problem with our bathroom floor for a while, and had contacted about this earlier and had him give us an estimate. The price was good, so we agreed to start work the following Monday. Unfortunately, the floor decided to give way earlier, on Thursday morning. I called ...more , and he immediately offered to have his crew start work that night if I wanted, but I deferred to the next morning. The arrived on time and

and his crew started to work immediately removing fixtures and demo'

the tile, then framing out the subfloor. They framed everything solidly, but found a hot water supply line had corroded joints and the supply line needed to be replaced.

immediately estimated the costs and stuck to the original estimate even as two other plumbing issues cropped up afterwards. The subfloor and tile went down as scheduled, and the job was completed today according to the schedule he gave me at the end of the first day of work. I'd have to commend

and his crew for their responsiveness and punctuality. It was downright refreshing compared to others I had dealt with in the past. To top it off,

,

and

were all very pleasant to have around,"

"I like the fact that you go to the showroom and select your flooring rather than having a salesperson bring samples of what they think you'll like to your home. Lander's has a great selection of carpeting, tile and flooring. Grant helped us thru the selection and measuring phases, coordinated with the carpet manufacturer to insure dye lots were the ...more same (we ordered different weights of carpeting in the same color) and coordinated the installation. Installation went very well and the carpet looks great. Also installed a hardwood floor in the master closet which is beautiful. I recommend

...they have traditional and some very non-traditional flooring products. The service is great and pricing fair."

" was fast and reasonably priced, especially for the steam cleaning part. The satillo tile floors took an extra day, but they shine like I've never seen them before. They did a really impressive job on that. Overall, they spent a lot of time on all my floor surfaces, and they look fantastic."

"The experience was excellent! The work process was described in detail at the time of the quote. I felt that my concerns were listened to and addressed up front. I had to wait a couple weeks for the work to be done but the results were worth the wait. They arrived on time to begin the work and did everything promised exactly as scheduled. This was a ...more two part process. First day (about 4 to 5 hours) is removing old grout and applying new grout. The second day (about 1 to 2 hours) consisted of applying sealer and silicone caulk. You should be prepared for fine dust that is generated from the grout removal and clean up. They were careful and took precautions to keep the area as clean as possible. The results were excellent. It looks as though I have a new shower. Thanks to

and

for an excellent job. I am planning to use them for my guest bathroom."

"The overall experience was excellent: Salesperson/design consultant came to my house Oct 22. We discussed that I essentially wanted a new kitchen with the exception of keeping the existing cabinets. He explained the various countertop and backsplash materials, and his recommendations for things I had not considered turned ...more out wonderfully -- such as replacing the ceiling lights, installing undercabinet lighting, and using travertine (naturally rough and irregular) tile for the backsplash. He wrote me up a detailed quote, and I was impressed enough to give Signature the go ahead at that time. The following Monday I met

at the stone and tile warehouses and he advised me as I selected a granite and tile -- all of which went very well and I appreciated that

double-checked the condition of the particular granite we would be using. We also visited Signature's office and work center -- everyone was more than welcoming and I was given a tour of their facility and got to see the cabinet and granite finishers at work. Each day that Signature was in my home, their office would call me in the morning and evening, making sure I knew who would be at my home and what would be done. They were always concerned with how I thought things were going. For every question they immediately got back to me with an answer. Work began on Monday Nov 15 when the demolition guys removed the countertops and backsplash -- they were friendly, well-mannered, and considerate (as all the workers would turn out to be), and I was surprised how they could remove my counters and backsplash and not hurt my cabinets. Obviously tearing things out requires a lot of skill and they certainly had it. They also removed the cabinet drawers and doors to take back to the shop for refinishing. Signature told me they have a long history with all the folks who work for them, so I left the key "under the mat" for them, and they came and went while I was at work. Needless to say everyone was more than trustworthy. On the days that they finished before I got home, did a fine job of locking the house back up. Tuesday the wall/ceiling work began and the granite was put in place. Later that evening the electrician ran some of the wiring and the plumber installed my faucet, garbage disposal and new cut-off valves, so I had water again. I was home that day and had a great time with all those friendly people. I trusted the electrician's judgement with respect to where to position the new lighting, and it turned out wonderfully. And thanks to the plumber this is the first time in the 12 years I've lived in this house that there are no leaks under the sink! Wednesday thru Friday was more or less dedicated to the walls, ceiling (with new lights) and tile. I can't say enough about how nice this went. I appreciated the thoughtful, considerate acts, such as temporarily turning my heat off when the house was airing out. And of course, anything they had to move, they moved back. They always showed up at 8AM when promised, so no time was wasted getting things done. The painter and tiler left nothing but beautiful work. Monday and Tuesday the cabinet frames were refinished and they look and feel great. Wednesday Nov 24 the doors and drawers were reinstalled and things were pretty much done. All in all a great experience and a beautiful kitchen. I will not hestitate to call Signature when it's time to update my bathroom."