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Cell Phone Companies to Avoid

207

Top Rated Cell Phone Companies

9

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Over 310 reviews for
Austin Cell Phone Companies from people just like you.

A
"We have used them for years, and we are pleased with them. They charge $50 for the phone data, and message, and we have my husbands phone as well. Their price is" competitive, but I think cellular service is generally high.

-Rebie N.

F
"I bought a new Samsung Galaxy S II Skyrocket directly from AT&T. I was upgrading from a previous AT&T Android phone that I was unhappy with. I've never" been a big fan of AT&T (specifically their high prices), but my wife's and my two-year contracts didn't line up, so staying with them was a matter of convenience. From the time I got the new phone, I had issues where I could hear the other person fine, but they couldn't hear me at all. If they didn't hang up, they could eventually hear me again, but it would cut in and out. This was in a 4G zone with 2 to 3 bars on average. I also frequently missed calls (my phone wouldn't ring or show a missed call so I had to rely on first-hand reports). I work from home and my phone is my lifeline, so this had an enormously negative impact on me and my work. I should also mention that my wife's iPhone had none of these issues, so the problem wasn't reception in my apartment. I contacted Customer Care for the first time, as you're supposed to do. Well fast-forward through literally 13 calls to Customer Care and the Warranty Department (that's honestly not an exaggeration). In this time, I did the following at AT&T's direction: a master reset, I drove to a nearby store to have the
card replaced, another master reset, heard an excuse about faulty towers, I drove across town and waited two and a half hours in a dank office to have the phone replaced with an identical (albeit refurbished) Skyrocket, had my phone remapped to the same call tower my wife was on, and I got my call escalated to their Network Operations folks. None of this helped at all. Not even a bit. I called back and spent a total of two and a half hours on the phone with them today (my wife's phone, since mine won't work) and they told me they would replace my phone again with another Skyrocket. Since they had already done this and my wife's phone was unaffected, I asked if I could just try a different model of phone. Of course they'd let me... if I paid an early upgrade fee and an additional upcharge for another model of phone unless I downgraded mine. My phone is less than two months old! And it was an expensive, top-of-the-line phone! I'm being charged to fix their problem that they were unable to fix? This made no sense to me at all, so I asked for a manager. I spoke with a very bored and condescending lady named
who told me the good news: that my phone was still under a one year warranty for physical defects. I could return it as many times as I want for the same model, which was presumably (by scientific method) the actual problem. I asked her if this meant I could just send it back on a weekly basis to swap it out if I kept having the same problem. She said yes, or I could pay extra to upgrade to a different model. She made the unhelpful recommendation that I leave my $600 phone on the shelf and replace it with a $30 Go phone. Did I mention that she was condescending? Since I worked through their Customer Care for weeks, my 30 day warranty was expired and now I'm stuck with a truly worthless phone. If I would've just ditched them sooner, I would be far better off. I could have returned it if I would have skipped their Customer Care altogether and acted in a knee-jerk way. Lesson learned. I had to pay $590 to get out of my contract early because they won't fix their problems or stand behind their products. I'll never deal with AT&T again. I couldn't recommend this company to anyone in good conscience.

-Jeremy M.

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Cell Phone Service reviews in Austin

C

Rating
At 3;45 PM that day, an automated response message contacted me to tell me that due to abnormally high call volumes, it would be closer to six when they would be here. By 5:30, I was getting antsy, so I called the same number the recorded message originated from, and got the AT&T dispatcher on the line. Her name was
Austin Cell Phone Companies Provider Name Locked
, and she told me that the order was cancelled because the technician had no apartment number. No one ever called me ask for the number, in fact, no one called me at all when they arrived, as they had the last time. He could have gotten that number...in fact anyone could have..if they had bothered. So I blew a whole entire day off waiting around for nothing! I asked to speak with the supervisor.
Austin Cell Phone Companies Provider Name Locked
said she would have someone call. I waited, then called again, asked to speak to a supervisor.
Austin Cell Phone Companies Provider Name Locked
spoke with me and said that the technician had come to the complex and knocked on a door, but got no answer. My cell was on me the entire day, so I know that nobody called me to get the apartment number. The only time I left all day was to take to trash out, and my cell was on me then.
Austin Cell Phone Companies Provider Name Locked
set another appointment for the next day, Monday 7/25, at around 8:00AM. I am calling first thing on Monday morning, 7/25, and speaking with someone in the retention department for AT&T. I want to hear one really good reason they deserve to keep my business--between the poor communication, the lousy equipment, and the huge prices. By the way-- I don't want to fail to mention a $21.00 or so cramming charge from a mysterious third party, which AT&T was superb about taking care of. It was from a company called M-Cube, and the lady on the other line said that it was a behavior that the FCC is about to start cracking down on. It was taken care of by her without her even batting an eyelash. So, hats off to AT&T for at least being helpful with that issue. As for these other problems, I will keep you posted. As for right now, I am extremely, extremely dissatisfied. I expect better from a telecom company that is more expensive than anyone else out there.

The next day, I spoke to a representative in the Retention Department. She gave me $ 75.00 credit on my bill and contacted the dispatcher to see to it that someone came out ASAP to replace my DVR. The guy came out that morning and did what he was supposed to do. They were very, very good about addressing my concerns. I was overall satified with the outcome.
- Anita R.
A

Rating
The service was excellent and very informative. All options were explained and accessories made available only that I needed or wanted. Very helpful and courteous and quick.
- Patrick D.
F

Rating
They gave me a deal of high speed internet and all this stuff for about $94.00. When I got my bill it was $111 and they said they couldn't go through with the deal we had discussed. The next bill was $117.00. We got rid of the internet and I'm still paying $100.00. They are the biggest rip off I have ever gone to.
- LEROY D.
A

Rating
I have used this company for the past two years. Whenever I have had a problem, they have been understanding and helpful in resolving them. They offer a wide variety of services and I am going to continue to them.
- Rebekah M.
B

Rating
We switched to another provider due to lack of functionality on iPhone and poor data service outside metropolitan areas. Customer service was, with some exceptions, good. If they upgraded their system and offered functionality with Apple products, we would consider going back.
- Peter G.
B

Rating
The total expenditure reflects one year's costs not a single month. My company supplies this phone. I am responsible for data charges beyond 1G allowance. WOW! They have very expensive data charges. I also have to pay for tethering if I want it. WOW! Their fees are the highest I have seen. Dropped calls are pretty frequent as well. During busy travel times on local roads - morning and afternoon rush, lunch - dropped calls are common. Data also is slow at these high traffic times. Since the iPhone is now available from everyone, get it from another service.

- Richard R.

Cell Phone Companies in Austin

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

20 20 TECHNOLOGIES

308 TIMPANAGOS DR
Austin

520 WIRELESS

2303 W.PARMER LANE
Austin

919 CONGRESS AVE LLC

919 CONGRESS AVE
Austin

A & A TELEDATA SVC

7801 N LAMAR BLVD
Austin

A A WIRELESS

2901 S CAPITAL OF TEXAS HWY
Austin

A T & T GOVERNMENT RELATIONS

919 CONGRESS AVE
Austin

A T & T WIRELESS

907 W 5TH ST
Austin

A T & T WIRELESS

10900 LAKELINE MALL BLVD
Austin

A T & T WIRELESS

5407 N IH
Austin

A T & T WIRELESS

5033 W HIGHWAY 290
Austin

A T & T WIRELESS

12400 W HIGHWAY 71
Austin

A T & T WIRELESS

2785 BEE CAVE RD
Austin

A T & T WIRELESS

2901 S CAPITAL OF TEXAS HWY
Austin

A T & T WIRELESS

9900 S I H
Austin

A T & T WIRELESS

9911 BRODIE LN
Austin

A T & T WIRELESS

4404 W WILLIAM CANNON DR
Austin

A T & T WIRELESS

1000 E 41ST ST
Austin

A T & T WIRELESS

6001 AIRPORT BLVD
Austin

A T & T WIRELESS

13000 N I H
Austin

A T & T WIRELESS

5700 BURNET RD
Austin

A T & T WIRELESS

4400 N LAMAR BLVD
Austin

A T & T WIRELESS

4815 W BRAKER LN
Austin

A T & T WIRELESS

10001 RESEARCH BLVD
Austin

ACE WIRELESS CONNECTIONS

3601 W WILLIAM CANNON DR
Austin

ACS DATALINE LP

2535 BROCKTON DR
Austin

ADAPTIVE TELECOMMUNICATIONS

12885 N HIGHWAY 183
Austin

ADVANCED PAGING

2901 S CAPITAL OF TEXAS HWY
Austin

ALEREON

10800 Pecan Park Blvd Ste 100
Austin

ALLEGIANCE TELECOM INC

11400 BURNET RD
Austin

AMERICAN COMMUNICATIONS SLTNS

901 S Mo Pac Expy Ste II505
Austin

AMERICAN TOWER CORP

3208 DUKE RD
Austin

AMERICAN TOWER CORP

8835 W HIGHWAY 71
Austin

AMERICAN TOWER CORP

12000 W HIGHWAY 290
Austin

AMERICAN TOWER CORP

5319 BUCKMAN MOUNTAIN RD
Austin

AMERICAN TOWER CORP

6400 BEE CAVE RD
Austin

AMIGO WIRELESS & SATELLITE

7110 CAMERON RD
Austin

AT&T

1011 W 5th St
Austin

AT&T Uverse

500 E 8th St

Austin Business Phone Systems

1006 East Yager Lane
Austin

AUSTIN DIRECT CONNECT

1221 S I H
Austin

AUSTIN TEJAS WIRELESS

5707 Cougar Dr
Austin

AUSTIN TOTAL COMMUNICATIONS

3421 W WILLIAM CANNON DR
Austin

AUSTINS CONNECTION CO

9632 NEWFOUNDLAND CIR
Austin

BEE CAVES WIRELESS

10401 JOLLYVILLE RD
Austin

BESTLINE COMMUNICATIONS

500 N CAPITAL OF TX HWY 8-200
Austin

BROADBAND TELECOM SVC

5005 Commercial Park Dr Ste 104
Austin

BROADWING COMMUNICATIONS

4301 WESTBANK DR
Austin

BROOKS FIBER TEXAS

211 E 7TH ST
Austin

BUSY WIRELESS

1701 W PARMER LN
Austin

C.R. Proctor Enterprises, L.L.C.

11160 Jollyville Rd
Austin

CAPITAL TELECOMMUNICATIONS

702 COLORADO ST
Austin

CAPITOL WIRELESS

9065 JOLLYVILLE RD
Austin

CAPROCK

306 E 3RD ST
Austin

CARCOMM

12819 Carrera Dr
Austin

CARRERA COMMUNICATIONS

3709 PROMONTORY POINT DR
Austin

CELL TEX CELLULAR

2901 S CAPITAL OF TEXAS HWY
Austin

CELLULAR & MORE

6607 S IH
Austin

CELLULAR & MORE

2110 SLAUGHTER LN W
Austin

CELLULAR & MORE

9414 N LAMAR BLVD
Austin

CELLULAR CITY INC

2002 MANOR RD
Austin

CELLULAR LINX

6610 N LAMAR BLVD
Austin

CELLULAR ONE

115 E 6TH ST
Austin

CELLULAR ONE

8620 BURNET RD
Austin

CELLULAR SESSIONS

13279 POND SPRINGS RD
Austin

CELLULAR STORE

730 W STASSNEY LN
Austin

CENTER FOR ADVANCED MOBILITY

3800 N LAMAR BLVD
Austin

CHRISTIE GAS CORP

901 S MO PAC EXPY
Austin

CHUNG NGOC JEWELRY

8557 RESEARCH BLVD
Austin

CINGULAR WIRELESS

907 WEST 5TH
Austin

CINGULAR WIRELESS

4544 S LAMAR BLVD
Austin

CLEARSTREAM COMM

2901 S CAPITAL OF TEXAS HWY
Austin

CLEARSTREAM COMMUNICATIONS

6001 AIRPORT BLVD
Austin

COI TELECOM

9006 CULLEN LN
Austin

COLLEGE TEL

7801 N LAMAR BLVD
Austin

COMMUNICATIONS PLUS

8910 RESEARCH BLVD
Austin

Communications Systems Management

7901 Cameron Rd., Suite 3-381
Austin

CONCORD INSURANCE

8213 SHOAL CREEK BLVD
Austin

CONSOLIDATED TELECOM

907 W 5TH ST
Austin

COVAD COMMUNICATIONS

9600 GREAT HILLS TRL
Austin

CRICKET

2100 E RIVERSIDE DR
Austin

Cricket - Century South

801 E William Cannon Dr
Austin

CRITICAL WIRELESS CORP

901 S MO PAC EXPY
Austin

CROWN CASTEL USA

4150 FREIDRICH LN
Austin

CTAP

1606 WETHERSFIELD RD
Austin

D C WIRELESS

2210 E 7TH ST
Austin

DATASIDE

205 W 9TH ST
Austin

DIRECT STORE

2901 S CAPITAL OF TEXAS HWY
Austin

DISCOUNT WIRELESS PCS

9515 N LAMAR BLVD
Austin

DISCOVER TELECOM

6214 E RIVERSIDE DR
Austin

DISTANCE EDUCATION CTR

3001 LAKE AUSTIN BLVD
Austin

DOBIE MALL

2025 GUADALUPE ST
Austin

Dunn Communication Solutions

20079 Stone Oak Pkwy
San Antonio

Elite Wireless

3611 Ranch Road 620 North
Austin

ERF WIRELESS

3435 GREYSTONE DR
Austin

EXCEL TELECOMMUNICATIONS

6101 W COURTYARD DR
Austin

EZ CONNECT

609 W 31ST ST
Austin

FIRST NETWORK COMMUNICATIONS

5907 CARRY BACK LN
Austin

FMHC CORP

4210 SPICEWOOD SPRINGS RD 205
Austin

Folkerson Communications, LTD

6448 U.S. 290
Austin

Fry's Electronics

12707 N Mopac Expy
Austin

FUSION MOBIL

1802 FOREST TRL
Austin

GENBAND

12303 TECHNOLOGY BLVD
Austin

GLOBAL CELLULAR

6001 AIRPORT BLVD
Austin

GSI DISTRIBUTORS

4802 Tannehill Ln
Austin

GUDALUPE VALLEY VENTURES

702 COLORADO ST
Austin

HUBBLE & SON LTD

2100 PIPERS FIELD DR
Austin

ICG COMMUNICATIONS

11921 N MO PAC EXPY
Austin

ICS

4407 MONTEREY OAKS BLVD
Austin

INTRADO INC

9600 N MO PAC EXPY
Austin

LEVEL 3 COMMUNICATIONS

1122 S CAPITAL OF TEXAS HWY
Austin

LIVE OAK TELECOM LLC

505 CYPRESS CREEK RD
Austin

LOGIX COMMUNICATIONS

11940 JOLLYVILLE RD
Austin

LYNNE LE MON

PO BOX 341811
Austin

MASKINA COMMUNICATIONS

13809 N Highway 183 Ste 1035
Austin

MASTEC NORTH AMERICA INC

2716 E 5TH ST
Austin

MC LEOD USA

11149 RESEARCH BLVD
Austin

MCI

1705 S CAPITAL OF TEXAS HWY
Austin

MOBILE ENTERPRISES

11410 FM
Austin

MOBILE SOLUTION

2901 S CAPITAL OF TEXAS HWY
Austin

MOBILEZONE

2901 S CAPITAL OF TEXAS HWY
Austin

MOTOROLA

4515 SETON CENTER PKWY
Austin

NETCOM CONSULTING LLC

6207 BEE CAVE RD
Austin

NETWORK ENHANCED TELECOM LLP

11921 N MO PAC EXPY
Austin

NEXTEL

403 E BEN WHITE BLVD
Austin

NEXTEL

3706 GUADALUPE ST
Austin

NEXTEL

8201 E RIVERSIDE DR
Austin

NEXTEL

12901 N IH
Austin

NEXTEL

8911 N CAPITAL OF TX HWY 2300
Austin

OMEGA OPTICS INC

8500 Shoal Creek Blvd Ste 4-200
Austin

ONE SOURCE WIRELESS

1611 NUECES ST
Austin

PAYLESS WIRELESS

1812 PAYTON GIN RD
Austin

PBX Systems Austin

5000 Plaza On The Lake Drive
Austin

PC Genie

715 W. 23rd St.
Austin

pcR Computer & Cell Phone repair

850 E Rundberg Ln
Austin

POINT ONE

6500 RIVER PLACE BLVD
Austin

PRIME MOBILE AT&T

5700 BURNET RD
Austin

QUALITY TELECOM SVC INC

7604 TOWANA CIR
Austin

QWEST COMMUNICATIONS

11921 N Mo Pac Expy Ste 100A
Austin

R-SOLUTIONS

9700 N CAPITAL OF TEXAS HWY
Austin

RAY GUY TV

1005 CONGRESS AVE
Austin

RELAY TEXAS MARKETING DEPT

1321 RUTHERFORD LN
Austin

RIA MONEY TRANSFER

104 ROBERT T MARTINEZ JR ST
Austin

SAMSUNG TELECOMMUNICATIONS

11044 RESEARCH BLVD
Austin

SARIAN TELECOM

8100 ALMONDSBURY LN
Austin

SAVVIS COMMUNICATIONS

4207 SMITH SCHOOL RD
Austin

SEMCOM COMMUNICATIONS

12016 ROTHERHAM DR
Austin

SIMPLIFY TELCOM SOLUTIONS

1825 KRAMER LN
Austin

SIMPLY THE BEST WIRELESS

13343 N HWY 183
Austin

SMARTPRICE

8716 N MO PAC EXPY
Austin

SOUTHWESTERN BELL WIRELESS

2015 CEDAR BEND DR
Austin

SPRINT

2330 GUADALUPE ST
Austin

SPRINT

11301 LAKELINE BLVD
Austin

SPRINT

399 W LOUIS HENNA BLVD
Austin

SPRINT

12918 SHOPS PKWY
Austin

SPRINT

1725 E RIVERSIDE DR
Austin

SPRINT

610 E STASSNEY LN
Austin

SPRINT

2901 S CAPITAL OF TEXAS HWY
Austin

SPRINT

9300 S IH
Austin

SPRINT

5300 S MO PAC EXPY
Austin

SPRINT

6406 N IH 35
Austin

SPRINT

12901 N IH 35
Austin

SPRINT

9901 N CAPITAL OF TEXAS HWY
Austin

SPRINT NEXTEL

343 S CONGRESS AVE
Austin

SPRINT NEXTEL

907 S FM 620 RD
Austin

SURE-TEL

4631 AIRPORT BLVD
Austin

SURECOM

12034 RESEARCH BLVD
Austin

T-MOBILE

401 E WHITESTONE BLVD
Cedar Park

T-MOBILE

4526 W GATE BLVD
Austin

T-MOBILE

2901 S CAPITAL OF TX HWY 51
Austin

T-MOBILE

6611 S MO PAC EXPY
Austin

T-MOBILE

4700 W GUADALUPE ST
Austin

T-MOBILE

6001 AIRPORT BLVD
Austin

T-MOBILE

12901 N IH 35
Austin

T-MOBILE USA

3801 S CAPITAL OF TEXAS HWY
Austin

T-MOBILE USA

10710 RESEARCH BLVD
Austin

TELECOM SOLUTIONS INC

8901 EL REY BLVD
Austin

TELECOMM REPRESENTATIONS

1300 W LYNN ST
Austin

TENSLEEP CORP

2902 Loyola Ln
Austin

TEXAS ELECTRONIC COMMERCE ASSN

109 E 10TH ST
Austin

TEXAS HIGHER EDUCATION NETWORK

SERVICE BLDG 319
Austin

TOTAL MOBILITY

5212 N LAMAR BLVD
Austin

TPI

5206 WIND RIVER RD
Austin

TRAQ-WIRELESS INC

9801 METRIC BLVD
Austin

UNICOM WIRELESS

3004 S CONGRESS AVE
Austin

UNICOM WIRELESS

2004 GUADALUPE ST
Austin

UNICOM WIRELESS

6705 W HIGHWAY 290
Austin

UNICOM WIRELESS

5905 BURNET RD
Austin

USA MOBILITY INC

8620 BURNET RD
Austin

Verizon

701 Brazos St
Austin

Verizon Wireless

9705 Research Blvd
Austin

VERIZON WIRELESS

3505 MONTOPOLIS DR
Austin

VERIZON WIRELESS

1701 DIRECTORS BLVD
Austin

VERIZON WIRELESS

2901 S CAPITAL OF TEXAS HWY
Austin

VERIZON WIRELESS

9600 S IH 35
Austin

VISION CORP

2905 SAN GABRIEL ST
Austin

VOICE POWER TELCOM

211 E 7TH ST
Austin

VOICE POWER TELECOM

660 S SANTA ROSA
Austin

VOICETEXT COMMUNICATIONS

211 E 7TH ST
Austin

VOIP TEL COMMUNICATIONS LP

5555 N LAMAR BLVD
Austin

VOXPATH NETWORKS INC

7600 N CAPITAL OF TEXAS HWY
Austin

WASH

6908 CAMERON RD
Austin

WATERS RHONE INC

6507 JESTER BLVD
Austin

WAY 2 TAN

12407 N MO PAC EXPY
Austin

WESTEL INC

9606 N Mo Pac Expy Ste 700
Austin

WINDSTREAM COMMUNICATIONS

400 W 15TH ST
Austin

WIRELESS COMPUTING

14101 W HIGHWAY 290
Austin

WIRELESS COMPUTING

3703 PEAK LOOKOUT DR
Austin

WIRELESS DIMENSIONS CORP

6203 HIGHLAND HILLS DR
Austin

WIRELESS IMAGE

1700 W PARMER LN
Austin

WIRELESS STATION

11416 RANCH ROAD 620 N
Austin

WIRELESS TOYZ

10015 Baxter Ln
Austin

X O COMMUNICATIONS LLC

2100 S IH
Austin

XSPEDIUS COMMUNICATIONS

816 CONGRESS AVE
Austin

YAKETY YAK WIRELESS

1901 W William Cannon Dr Ste 109
Austin

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