Cable Tv Service reviews in Austin

A

Rating
As always, the phone and in-person support are wonderful at
Austin Cable Tv Providers Provider Name Locked
. They always respond promptly and work until everything is resolved. They're also locally owned.
- Chris E.
A

Rating
I went in to a ATT store for my phone, and was offered a great deal to swap from TWC. After a couple of weeks of problems I called to resolve the issues. Tech came and problems were fixed. Now my home is ready for super hi speed Internet - Fiber...
- Steve F.
B

Rating
We switched to
Austin Cable Tv Providers Provider Name Locked
from Time
Austin Cable Tv Providers Provider Name Locked
after moving. We like the affordability of their cable and internet plans. we've had no issue with speed or quality of the product. Installation was fast and taken care of earlier than expected.
However when it comes to getting unrelated technical issues addressed, the company doesn't make things very convenient. For example, to change which outlet the internet is routed to, or to address an issue with the DVR (recordings skip the first five minutes before eventually smoothing out) we have to expect a trip fee, and a four to six hour service window on a weekday. This is particularly bothersome with the DVR issue considering it appears to be a defect in the hardware. I recognize there are limitations to how easy they can make this, so I wanted to leave this review to tell people to make 100% sure they're satisfied with the installation before the guy leaves. Otherwise it's no small task getting something fixed.
- Candice S E.
A

Rating
The problem with the
Austin Cable Tv Providers Provider Name Locked
with both the TVs was fixed. The representative was very sincere, thorough and got all the issues with the service resolved. He even answered all our questions about the problems and resolved the issues with internet connection. He even gave us a new AT&T
Austin Cable Tv Providers Provider Name Locked
box for the HD-TV service. And upgraded our router for the internet connection. He was very patient, courteous and got the job done with exceeding customer service. I highly recommend this service technician.
- Shalini A.
C

Rating
While the tv and Internet work well, the phone has not worked reliably or sometimes at all, despite three separate trips to the house to correct the problems. Calls are often dropped, sometimes the phone doesn't ring, and people calling in often get a strange message that there is no phone service for our area. Oh, and we can't get messages. I thought I could just drop the phone service and save money, but I was told that that would actually make the bill go up.
- Frances N.
A

Rating
The techncian did a great job. Very knowledgeable and friendly. A++ for the install. Services are far above TWC. Price is much better with the 1yr discounts, but I'm sure that will be another issue after the 1yr expires.
- Randy S.
B

Rating
The initial install took some time as our house was not wired well for telephone. But the installer was happy to explain each step, did all the work required, even going into the attic to
Austin Cable Tv Providers Provider Name Locked
the old wires and make the connections. He was very professional and agreeable. When he left, everything was working well and he even made sure the laptop was connected wirelessly. The next day I removed the Time
Austin Cable Tv Providers Provider Name Locked
equipment and accidentally unplugged the gateway. I could not get the signals to connect again. I found that I had no user manuals, not very helpful online support, and when I called the support service it was fully automated. The system dedicated that we weren't getting signals (obviously, it was unplugged) so they sent a technician who was there in less than an hour. (I failed to remember that the installer had left me his number, and I could have called him directly.) I'm impressed that they came so fast, but I think with a little help I could have got the connections going myself. Mostly all that was required was a little extra time and the right order to connect. The next day I noticed that our internet dropped out several times, and the speed was not good most of the time. Although occasionally we did get up to 21 mob often. On the morning of the 3rd day, we had no internet. Our house runs on wireless, coffee pot, thermostat, cell phones, etc. we could tell it had been out for over 5 hours. It was way to early to call the tech directly, so I tried the online chat once the internet came back. But it was very unstable. The online chat went well, and they felt a senior tech should come out. They offered me 2 time periods to choose for an appointment that same day. I choose a later time, so my husband could also be there. By the time he got there we had a great connection, of course. The senior tech arrive on time. He listened to our problems and even though there were no obvious problems while he was there, he installed a new gateway, with a faster bandwidth. It has been 5 days since then, and we have had no more problems. We do not have any problems with the bandwidth issue, although I believe if we had purchased less mb we would. Each of the techs were friendly, helpful, and professional.
- Gail L.
A

Rating
GREAT VERY PROFESSIONAL I WAS REFERRED TO
Austin Cable Tv Providers Provider Name Locked
TERRITORY MANAGER
Austin Cable Tv Providers Provider Name Locked
AT 512-650-5486 AND WAS GIVEN A SPECIAL OFFER WITH FREE INSTALL ALSO .TECH WAS VERY PROMPT AND KNOWLEDGEABLE
- joseph M.
D

Rating
I had been a TWC customer for over 10 years (TV, Internet, & Phone). They kept increasing their prices and have inferior offerings compared with DirecTV and AT&T U-Verse, and have the worst technical and customer service I have ever experienced. Switched to DirecTV and U-verse for internet/voice and couldn't be happier.
- David M.
D

Rating
Absolutely terrible customer service. They schedule in 13-hour blocks. The most recent TV and Internet outage prompted me to call to schedule a tech visit, because it's always the same issue (with the line at the utility pole). Of course, I was told that it was my cable modem that was bad and I needed to exchange it at my local TWC office. I'd already done that. Twice, in fact, in the past three months. And, if my cable modem was the culprit, then why are my HD channels out? First line of customer service provided no solutions (reboot your modem, is the coaxial connection secure, etc.) besides offering to send a tech SIX DAYS later. I demanded to speak to a supervisor (the first of three conversations with "supervisors") which got me absolutely nowhere. Sure enough, after hours on the phone and SIX DAYS without HD or Internet service, the tech shows up (without calling first, had to leave an important meeting at work to meet him) and informs me that it's a "line problem" AGAIN and all I can do is wait for some other tech department to fix it within 24 hours (like it's a favor to me that it will be fixed so soon - after all, it's only been SEVEN DAYS now).
The unfortunate part is that
Austin Cable Tv Providers Provider Name Locked
Comm does not provide service in my neighborhood. ATT U-Verse isn't there yet, either.
TWC is a behemoth that cares not about individual residential consumers. They have a monopoly in many areas (unless you want to purchase your internet, TV and phone separately) on bundled service. They offer no genuine concern for restoring faulty service and/or equipment, and offer nothing but off-the-shelf solutions (reboot the modem and/or cable box. didn't work? repeat. repeat again).
Do yourself a favor and use
Austin Cable Tv Providers Provider Name Locked
Communications, ATT U-Verse, Direct TV, Dish Network, etc. for your TV and ISP needs.
- Jeffrey R.
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All Cable Tv Providers in Austin, TX

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A T & T U Verse

Austin, TX

ADVANCED CABLE SVC

301 N COLLEGE ST
Georgetown, TX

Advanced Wiring

12329 Cahone Trail
Austin, TX
Expert business network design and installation from voip to networking patch systems before...

AK Security Solutions

29720 Quinkert St
Roseville, MI
Ak solutions was created in 2001 by melding years of multi-media and security experience with...

All About Electric

15001 Chaparral Drive
Leander, TX
I have been a electrician for 20+ years, my company all about electric just celebrated 10...

AT&T U-verse Elgin

Elgin, TX
To get any more information about company call us anytime of day.

AT&T U-verse Round Rock

Round Rock, TX
We are local authorized dealer for the company. please feel free to call us anytime for any...

AT&T U-verse Roundrock

Roundrock, TX
Its very easy to place order via phone. we are available 24 hours 7 days a week.

AT&T Uverse

500 E 8th St
Kansas City, MO

AUSTIN ADVANCE TECHNOLOGY

PO BOX 153057
Austin, TX

Austin Data Solutions, LLC

4104 Veiled Falls
Pflugerville, Tx
Founded in 2002, austin data solutions,llc strives to meet or exceed current standards while...

Austin home systems

1404 W 6th St
Austin, TX
We are a local home automation and home theater company located in downtown austin that has...

AUSTIN TV REPAIR & ELECTRONICS

16300 Rocky Ridge Rd
Austin, TX
Same day tv & electronics repair at our shop or in your home. we also do same day service,...

Austinhandimon.com

13425 FM 620
Austin, TX
We are the premier handyman company with specialists in hard to find skills. we are fast...

Blue Light Integrated Services

PO Box 152678
Austin, TX

BRITT RICE ELECTRIC LP

3002 LONGMIRE DR
College Station, TX
Britt rice electric,l.p. is a full service electrical and low voltage company that has been in...

Cable Austin

Austin, TX
Call us now to place your order from local dealer.

Cable TV Austin

Austin, Te
Buy from local dealer and get piece of mind.

CO COM CABLING SYSTEMS

1821 Central Commerce Ct
Round Rock, TX

Comcast Austin

111 E Cesar Chavez St
Austin, TX
Call us now to place your order from local dealer.

Cox Austin

101 W 5th St
Austin, TX
You may place order anytime from 24 hours of 7days a week with us.

Digital Cable Austin

Austin, TX
Call us now to place your order from local dealer.

DIGITRON COMMUNICATIONS

6355 TOPANGA CANYON BLVD
Woodland Hills, CA
Cost determined by the job. additional email: customersupport@digitron.net

DirectStarTV - DirectTV Authorized Dealer

123 First st
Harker Heights, TX
Satellite television service provider

DIRECTV

421 E 4th St
Austin, TX
Get cable tv service from directv, the premier satellite tv dish provider.

DIRECTV

468 Round Rock Ave
Round Rock, TX
Get cable tv service from directv, the premier satellite tv dish provider.

Directv Austin

201 E 6th St
Austin, TX
Buy from local dealer and get piece of mind.

Directv Round Rock

468 Round Rock Avenue
Round Rock, TX
Its very easy to place order via phone. we are available 24 hours 7 days a week.

DISH NETWORK

719 W WILLIAM CANNON DR
Austin, TX

Dish Network

111 North Congress Avenue
Austin, TX
Get cable tv service from dish network, the premier satellite tv dish provider.

Dish Network Austin

13785 Research Boulevard
Austin, TX
Please feel free to call us anytime for any question about placing order or for the service.

Dish Network Authorized Retailer

1710 Fortview Rd
Austin, TX
Packages starting at just $19.99 per month. free $100 restaurant,com gift card with qualifying...

Dish Network Cedar Park

404 Marigold Lane
Cedar Park, TX
Its very easy to place order via phone. we are available 24 hours 7 days a week.

DISHWORLD.NET

101 FM
Wimberley, TX

DSL Austin

Austin, TX
We are happy to serve to you 24*7.

Electronic Servicing Inc.

Leander, TX
Electronic servicing: 1-2 employees. no subs. cost is determined by the job. travel charge of...

Elite Home Entertainment

PO Box 5544
Round Rock, TX
Elite home entertainment is a local audio/video installation provider. we specialize in custom...

Elite Touch Installation

1304 Horseback Hollow
Austin, TX
A professional audio/visual installation company; elite touch installation offers quality...

Falkin Services Unlimited

2727 Lyons Rd.
Austin, TX
Falkin services unlimted was created from all the years that ive spent learning skills under...

FUTURE TECHNOLOGIES LLC

13611 IMMANUEL RD
Pflugerville, TX

Grande Communications

900 Bugg Ln
San Marcos, TX

Grande Communications

1923 East 7th St.
Austin, TX
Grande communications is a texas-based communications company providing residential and...

GRANDE COMMUNICATIONS

401 Carleson Circle
San Marcos, TX
No subs. cost is determined by the job.

HEB-Satellite Solutions DIRECTV Austin27 Ret

11521 North FM 620
Austin, TX
Austin - free hd dvr!*w/offer if you are ready to order directv® service in your austin...

High Speed Internet Austin

Austin, TX
We are happy to serve to you 24*7.

Hill Country Commercial Communications H3C

2605 South Walker Dr
Leander, TX

Home Cinema & Systems

Sugar Land, TX
Home cinema & systems offers 20 years experience in home theater entertainment! payment...

Internet Texas

201 Wilkes Street
Smithville, TX
We are a small company local to the austin - bastrop texas areas. however our high speed...

J F CABLE CONTRACTORS

207 BEN HOWELL DR
Austin, TX

Maestro Integrations

2213 Clover Ridge Dr
Cedar Park, TX
Secondary contact: john certa we take pride in our business and in every service we provide....

NEXTCOM

11002 METRIC BLVD
Austin, TX

NORTHLAND CABLE TV

1101 MISSION HILLS DR
Marble Falls, TX

POST CABLEVISION

VERA DR
Marble Falls, TX

PRIME MOBILE AT&T

5700 BURNET RD
Austin, TX

RMH CABLE TV INC

3401 W PARMER LN
Austin, TX

RMH CABLE TV INC

13800 FLAT TOP RANCH RD
Austin, TX

SanAntonioProjector.Com

San Antonio, TX
For all your electronic needs from multi room audio systems & projectors to office computer...

SOUTHERN STAR INC

2101 LAMAR DR
Round Rock, TX

Suddenlink

111 N College St
Georgetown, TX

The Ferguson Group A V CCTV Structure Cabling

2015 Mardel Ct
Houston, TX
The ferguson group cctv is dedicated to providing high quality services at the best cost...

TIME WARNER CABLE

12012 N Mo Pac Expy
Austin, TX

TIME WARNER CABLE

301 BENEDICT AVE
Florence, TX

TIME WARNER CABLE

117 BUFKIN LN
Lockhart, TX

TIME WARNER CABLE

919 RANCH ROAD 620 S
Austin, TX

Time Warner Cable

12012 N Mo Pac Exp
Austin, TX
at time warner cable, we offer a range of resources to help your family make safe and smart...

Time Warner Cable Del Valle

13915 FM 812
Del Valle, TX
Buy from local dealer and get piece of mind.

Time Warner Cable Austin

606 E 3rd St
Austin, TX
Its very easy to place order via phone. we are available 24 hours 7 days a week.

Time Warner Cable Austin

Time Warner Cable Austin
Austin, TX
Its very easy to place order via phone. we are available 24 hours 7 days a week.

Time Warner Cable Austin

422 Congress Ave
Austin, TX
Call us now to place your order from local dealer.

Time Warner Cable Austin

401 Congress Ave
Austin, TX
Its very easy to place order via phone. we are available 24 hours 7 days a week.

Time Warner Cable Austin

401 Congress Ave
Austin, tx

Time Warner Cable Austin

Austin, TX
Buy from local dealer and get piece of mind.

Time Warner Cable Buda

15300 S Interstate 35
Buda, TX
Call us now to place your order from local dealer.

Time Warner Cable Cedar Park

600 S Bell Blvd
Cedar Park, TX
Please feel free to call us anytime for any question about placing order or for the service.

Time Warner Cable Kyle

107 W Center St
Kyle, TX
Its very easy to place order via phone. we are available 24 hours 7 days a week.

Time Warner Cable Round Rock

103 W Austin Ave
Round Rock, TX
We are local authorized dealer for the company.

Time Warner Cable San Marcos

301-399 N Guadalupe St
San Marcos, TX
Its very easy to place order via phone. we are available 24 hours 7 days a week.

Time Warner Round Rock

106 W Liberty St
Round Rock, TX
You may place order anytime from 24 hours of 7days a week with us.

Time Warner Round Rock

1905 North Mays Street,
Round Rock, TX
Call us now to place your order from local dealer.

USOL HOLDINGS INC

10300 METRIC BLVD
Austin, TX

Yates Services

Bastrop, TX
Yates services is a family owned business for over 20 years. we take pride in our work and...

Z-Tech Installations

Davis Ln
Austin, TX
Specializing in: ...

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