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Austin Awning Companies Reviews
The one thing they did do promptly, however, was start barraging us with requests for final payment the minute their workers left the site.
- /> -11:00am came and went,
-AAA said they changed schedule
-AAA stated that the office does not communicate with the installers and acted as if the
-8:00am came and went,
-AAA said 10:00am
-AAA arrived at 10:00am
-Everything was going well
-11:45am installers stated they would take a 45min lunch break, return, and complete job
-12:30pm AAA installers had not returned
-1:00pm AAA installers had not returned
-2:00 AAA installers had not returned
-3:00 AAA installers had not returned
-Bossy (contact person) said one of the installers had fallen off a ladder and was now in the hospital
-Are you f*cking kidding me!?
-They are coming back tomorrow, Saturday at 9:00am to complete the job
-We will see
-I DO NOT RECOMMEND THIS COMPANY
house. We are in a location that gets
constant winds gusts, sometimes as high as 80 mph. The shades held up and the motors and
controllers continued to work just fine.
Very occasionally I would call A.D for an adjustment or advice. He always responded very quickly. Last year we had a direct lightning strike
take out our motors and the controllers.
It also blew up our chimney, our appliances, home network, and Heat and
AC. My insurance covered a shade replacement. (Farmers Insurance was great) A.D. and
tracks. The tracks required adjustment
once because of the tight dimensions where we have light fixtures. A.D. and
even though it was a Saturday. Since
then we had a windstorm this February that blew away part of our roof. The shades with the side tracks are definitely
worth buying. We have them set at the
highest wind speed and they have performed perfectly. This has allowed the best sun protection for
Work was done on the promised schedule and was well done. Twice since installation, we have had one section (different sections) get to be difficult to close all the way. In both cases, we called the company and they quickly scheduled a service man to come by the house and adjust the tracks. That work was completed timely and at no cost. I now know how to adjust the side tracks if one gets out of alignment again although they indicated that they would be happy to come out and adjust them if we had any issues. Everyone that has visited our home has commented on the value of the screens in keeping bugs out and making our porch into an enjoyable way to
enjoy being outside without the bugs and mosquitoes. We raise the screens to use the barbeque grill on the porch and raise one of the sections to gain access to the stairs down to the back yard.
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