Austin Auto Painters

in Austin, TX

Auto Painting Reviews in Austin

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I got several quotes on thei work.
was by far the least expensive. As I stated above we were very happy with the attitude and service of the staff and owner. Thanks for a great job at a reasonable price.
- Judy A.
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My wife was in a collision on MoPac and the entire driver's side of the car was damaged.
did a great job and it looks new. Very professional and did exactly what they said they would do. I think they are an authorized State Farm repair location and since we have State Farm, the repairs went smoothly. We subsequently had a small repair a couple weeks after the initial repair (the car was hit in a parking lot) and they handled that as well. I highly recommend these folks.
- Ronald R.

Austin Auto Painting Articles

Auto Painting reviews in Austin

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From estimate to pickup, everything went very well... Staff was extremely curtious and friendly as well as professional. I actually called
Austin Auto Paint Repair Provider Name Locked
at
Austin Auto Paint Repair Provider Name Locked
Busters first but he referred me here for the work since they do not fix plastic bumpers. I thought it was great that he referred me here.
- Catherine R.
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This was the best experience I have ever had with a car repair place. I highly recommend
Austin Auto Paint Repair Provider Name Locked
repair to anyone who needs body work or painting. The customer service was truly outstanding and professional. The estimate was done at the scheduled time, the repair was scheduled and done to match the estimate as well. When there was a descrepancy between the auto insurance repair listing and
Austin Auto Paint Repair Provider Name Locked
assessment, they communicated directly with the insurance company, then kept me informed of the changes. I only had to pay my deductible. Overall, a very positive experience and I would not hesitate to go back there next time.
- Judith C.
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I was extremely pleased with the overall quality and service. They did what they promised with the end result (a new looking bumper) in one day is fantastic! I definitely recommend them and will use them again for my wife's bumper.
- Thomas Z.
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I found
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via Angie's List and decided to go with them based on others' recommendations as well as their website. Am I glad I did! From the first step to the last, these guys were amazing, friendly, courteous, helpful, knowledgeable. They handled all the details, from insurance to car rental, and they did it professionally. They stayed precisely on budget and actually had my car ready to go (in showroom condition, no less) two days earlier than I anticipated. They went the extra mile in terms of customer service. If you're looking for someone to take care of an auto body and/or paint problem, you absolutely HAVE to call these guys. I'm telling EVERYONE I know (including my insurance company) to do business with
Austin Auto Paint Repair Provider Name Locked
. And
Austin Auto Paint Repair Provider Name Locked
Barker, the manager, was just the BEST!
- Linda D.
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I just bought the car and wanted it looking new again. I picked up the car when it was done; as I drove up I could tell it was not buffed out at all. I complained and sat there and waited as it was worked on. They said they were done, I drove it home and put it in the garage. After it was out of the sun I looked at it and could tell they only buffed the rear end parts where the body work was done. The body work was great, I'll have to add, no complaints there it looked great and the paint matched. I called and made an appt to take it back in; I waited as they buffed it again, I went out to drive away and really looked at it and they still missed parts of it; I pointed out the areas and watched as it was done. I paid to have the whole car buffed, not pieces. The previous owner had somehow scratched the whole car, it looked horrible and the buffing worked great to rid it of the scratches.
Austin Auto Paint Repair Provider Name Locked
does great body work, but sure had a hard time communicating.
Austin Auto Paint Repair Provider Name Locked
the whole car!
- CATHRYN M.
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Very friendly service. The work was not performed on time (7 business days instead of 5). Also, the work was not satisfactory and I had to go back to have them make it right. However, they were very friendly and accommodating to make me happy.
- ANDREW B.
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immediate response. professional estimate. Quick appointment and start time. beautiful work.
- Martin S.
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I have used
Austin Auto Paint Repair Provider Name Locked
&
Austin Auto Paint Repair Provider Name Locked
in the past, and at that time they did a very professional job of both customer service and auto repair. Unfortunately for me, that is not what I experienced this time.
From the first contact, the staff was rude and insulting. There must have been a miscommunication from the insurance company, because they blamed me for being late for an appointment that I didn't even know I had. I had told my insurance company where I would be taking the damaged car, but due to their unresponsive service up to that point, I made it clear that they were not to interfere with the body shop. I tried to explain this but it made no difference, they continued to treat me as an interruption.
I asked to speak directly to the estimator, and was told I would have to wait. After waiting, and meeting the estimator, I attempted to explain the issues with the car, that I was having a difficult time with my insurance company, and that I would pay them directly and get reimbursed from the insurance company so that they did not have to deal with it. The insurance company was trying to get me to use used and after-
Austin Auto Paint Repair Provider Name Locked
parts, and I will not do that.
The estimator seemed distracted, and had a hard time following what I was saying. I had to repeat three times that; I would be paying them directly, and that the insurance company was not to have access to the vehicle without me being present. After the third time, the estimator told me he understood, and agreed.
I received a call the next day telling me to come and pickup my car, that they would not work on it. When I asked why, they said that they had discussed it with the insurance company and had decided not to work on my car. They told me that not only had they allowed my insurance company to have access to my car without my knowledge or presence, but that they also let the insurance company talk them in to not using new parts as I would have required.
The consumers right to specify the parts used to repair a damaged vehicle is one of the few things that is guaranteed under Texas Insurance law.
I did my best to try to get my concerns escalated, and I did end up speaking with the owner. During that conversation, he told me that he had not been fully informed, that I had given him information that he did not get from his staff, but that it did not matter to him. He told me that even if he knew his employee was lying, he would support that person over a customer. I have encountered poor customer service before, but that took me by surprise and I asked him to clarify his position. He did say it in a slightly different way, but he made it crystal clear to me that he meant he would support his employees regardless of the employee's conduct.
- Remus B.
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All Auto Paint Repair in Austin, TX

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1 Stop Tires & Automotive

3105 N Bell Blvd
Cedar Park, TX

21 Body & Diagnostic

Mobile Auto Diagnostics & Body
Austin, TX

A&C Collision Center

PO Box 151887
Austin, TX

AFTER IMPACT

1804 S IH 35
Round Rock, TX

AGUIRRIE PAINT & BODY INC

17200 S I H
Buda, TX

AJ Body Shop

4319 Terry-O Ln
Austin, TX

ALL MAKES COLLISION

1000 RIVER RD
San Marcos, TX

Alliance Collision Centers

18 Indian Meadows Dr.
Round Rock, TX

AMM Collision Center

10505 Burnet Rd.
Austin, TX

AMM Collision Center

11740 Manchaca Rd
Austin, TX

AMM Collision Ctr

3990 Hwy 290 E
Dripping Springs, TX

AMM COLLISION CTR

21681N IH 35
Kyle, TX

ANDERSON LANE BODY SHOP

1113 WEST ANDERSON LANE
Austin, TX

Annihilator Customs Inc

10106 N IH 35
Austin, TX

APOLLO PAINT & BODY INC

10611 N I H 35
Austin, TX

Auto & Fleet Reconditioners of Texas LLC

2012 S Main St
Georgetown, TX

Automotive Specialists

8645 U.S. 290
Austin, TX

AutoNation Toyota South Austin

4800 IH-35 S
Austin, TX

Barrientez Contracting

6111 Club Terrace
Austin, TX

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