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Austin Discount Appliances Reviews
Dryer did not function upon arrival. Delivery team suggested the outlet/branch circuit in the home was faulty.
We paid an electrician to assess the situation. It turns out the dryer would not carry a voltage, ie, the dryer was faulty.
You would think that if Home Deport delivered a faulty product late, they would proactively demonstrate interest in resolving the situation... But wait.... there's more!
First call to
Second call to
Third call to
Fourth call to
After 90 minutes of waiting for
In summary, the dryer was delivered late, it did not work, we had to pay to have the product tested, we took 5 hours of our personal/work time to schedule a return, it took 4 staff from
I wish I was making this up.
I had arranged to have them deliver the oven and install if possible. Since it was a different brand than the original, he warned me that it might require a bit of cutting of my cabinet to make it fit, and that he knew of several people who would do it for me at a reasonable price. The
I first emailed
Bottom line is, they have good prices, but make sure you see the product in person."
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