Austin Discount Appliances

in Austin, TX

95
Discount Appliances are
in Austin

27
Discount Appliances in Austin
are top rated

B
Rated by
Joel M.
"Technician was very friendly and very efficient at completing the work. Had to replace the glass on 1 fireplace that required new parts to be ordered, which took several weeks to complete" after the incorrect size was initially delivered. Technician was very apologetic after realizing incorrect glass was delivered. Scheduling a follow-up visit with the correct sized glass was very easy.
A
Rated by
Meredith M.
"I bought a washer and dryer set from this provider. For both (and they were a bit older), it was only $350 total. They delivered it and installed it for free! I ordered it on a Tuesday" and was doing my laundry by Friday- very, very easy. They also offered a free 30 day warranty. I did not have to use it and have yet to have any issues with the laundry machines. I'm extremely glad I did not pay for a new washer/dryer, I saved close to $1000!!
D
Rated by
David R.
"Remember when stores actually had good customer service? When I went to
yesterday to rent a carpet shampooer I thought the customer service was exceptionally" bad. I decided to chalk it up to a bad day. When I returned it today it was even worse, so it's probably consistent. When I went to the customer service desk and got in line there was one person behind the desk and several employees in the background chatting it up. I waited thinking one would pull off from their personal conversation to come help. That didn't happen. Eventually they broke off and walked away. No one acknowledged I was even there. I know they worked in customer service because I was there long enough for them to return after their break. When I was finally helped I had to ask everything twice and it took forever. After I had paid, the lady who had gotten back from her break decided to actually do some work, and had the man helping me re run my credit card so that it would put add the cleaning deposit. It didn't work so I had to wait longer as they manually put the credit card info into the computer. This wall after I had paid and was about to walk out the door. When I returned the shampooer there was a group of employees talking again. I walked up to them with the shampooer and waited to be helped. They seemed annoyed that I was there. The same woman who insisted on putting the cleaning deposit on the bill after I had already paid asked if I had cleaned it. I had taken apart all the compartments and cleaned it inside and out. I told her I had cleaned it. She must have thought I was lying because she walked off and brought another employee over to turn the machine upside down so she could look underneath it (This was the second time she walked off while she was helping me, by the way. First time was to talk to another employee.) She told me it wasn't clean enough and said I needed to clean it right there in front of her. On a side note, I own a cleaning company. The shampooer was clean. My company has over 40 online reviews and all of them are 5 star. Believe me, it was clean. She brought over paper towels and had me clean it with my bare hands while she watched. It still wasn't good enough for her so she insisted I clean it again. This was all while her and another employee stood watching (not working). When I was done I stood their holding the paper towel in my bare hand until she held up her trash can for me to throw it away. Then she very slowly filled out the paper work and put the cleaning deposit back on my credit card. Ironically, I just checked my credit card and the deposit was never refunded. I would try to correct this, but that would involve going to customer service again. I think I'll save myself the time. I've decided to give
2 stars. I would have done 1 but I'm sure that not every department is as bad as their customer service (or customer disservice.)

Austin Appliance Sales Articles

Appliance Sales reviews in Austin

F

Rating
Home Deport unilaterally changed delivery date to be later than expected.
Dryer did not function upon arrival. Delivery team suggested the outlet/branch circuit in the home was faulty.
We paid an electrician to assess the situation. It turns out the dryer would not carry a voltage, ie, the dryer was faulty.
You would think that if Home Deport delivered a faulty product late, they would proactively demonstrate interest in resolving the situation... But wait.... there's more!
First call to
Austin Discount Appliances Provider Name Locked
:
Austin Discount Appliances Provider Name Locked
suggested we call the manufacturer, Maytag, because it was a warranty issue. We spent 90 minutes reaching Maytag; they indicated they would repair it but not replace it. We did not want a refurbished product.
Second call to
Austin Discount Appliances Provider Name Locked
: A man named
Austin Discount Appliances Provider Name Locked
working in appliances indicated that he was unable to get "the system" to schedule a pickup to return the product, but that he would resolve it next morning.
Austin Discount Appliances Provider Name Locked
further indicated that if we did not hear back from him, that we should assume the return and pick up is scheduled.
Third call to
Austin Discount Appliances Provider Name Locked
: We called in the afternoon to ensure
Austin Discount Appliances Provider Name Locked
was able to schedule the return and pickup.
Austin Discount Appliances Provider Name Locked
was not available. We were transferred to an "expediter" named
Austin Discount Appliances Provider Name Locked
, who indicated that the return had not been scheduled by
Austin Discount Appliances Provider Name Locked
, despite his previous assurances that it would be resolved in the morning.
Austin Discount Appliances Provider Name Locked
indicated she would resolve the issue and call back with a scheduled pickup date.
Fourth call to
Austin Discount Appliances Provider Name Locked
:
Austin Discount Appliances Provider Name Locked
is unavailable but we are told he will call us back momentarily.
After 90 minutes of waiting for
Austin Discount Appliances Provider Name Locked
to call us back, I take time off of work to physically go to the store. I find out that
Austin Discount Appliances Provider Name Locked
is on break and unavailable. It takes an additional 45 minutes to actually schedule the refund and pickup, which will take 2 weeks. Neither
Austin Discount Appliances Provider Name Locked
nor
Austin Discount Appliances Provider Name Locked
were involved.
In summary, the dryer was delivered late, it did not work, we had to pay to have the product tested, we took 5 hours of our personal/work time to schedule a return, it took 4 staff from
Austin Discount Appliances Provider Name Locked
to complete the return, one of which was deceitful, and the pickup and refund will take 2 weeks.
I wish I was making this up.
- Elizabeth H.
D

Rating
The sales part went fine. However, the delivery part was not. Our condo has the kitchen on the second floor. The washer/dryer connection is on the third floor. The fridge (a 36" KitchenAid) was too big for the two delivery man who came out to install it. They had to call for help, despite the fact that all information regarding the condo set-up was shared with the salesman, who ended up being the third person to come out to move the fridge in. They scratched, scraped and dented the walls of the stairwell all the way up. My husband had to help them, because three men were not enough, apparently. Eventually, they took the hand railing off the wall by yanking it out of the wall, leaving chunks of plaster on the floor. They did not clean up, although they did reinstall the railing. Then, they didn't bring any shims to insure that the fridge would be level. Next, the washer and dryer went up to the third floor. Despite giving the salesman exact measurement of the depth and width of the area for the W/D, and telling the salesman that it would need to be stacked, no stack kit was brought. So the installation guys had to return later to stack and install the W/D. They gave us a day, but no time, then didn't show until after 5 pm. They stacked and installed the units, then dscovered they were too deep to close the door to the W/D area; this in spite of the fact measurements were given to the salesman before the sale. When I wrote an email to complain about the stairwell being ruined, the reply was "it was more difficult than we thought!" REALLY? don't use this company. They are not the least bit customer service oriented.
- elizabeth I.
A

Rating
The dishwasher was deliver by a professional technician who was dressed very nice. His manner put me at ease as he came into my home. The dishwasher was carefully brought into my condo and the old one removed from my property, the technician made some minor adjustments carefully completed the installation. He was quick quite and very clean. All materials were removed from my kitchen when he was through. He made sure the unit worked correctly and checked for leaks. I am very satisfied with Lowe's and there subcontracted labor used for this,installation.
- Donilee R.
C

Rating
I was not especially impressed with
Austin Discount Appliances Provider Name Locked
-tex Appliances. My situation was a little different, as I bought the oven over the phone. We're living in France, and our house is being rented. Our tenant called and said our 15-year-old GE oven was broken, and that the person who came out to look at it estimated about $500 to fix the control panel. We did not want to waste $500 on a control panel, so we decided to buy a new oven - no small feat when we live thousands of miles away from our home! I spoke with
Austin Discount Appliances Provider Name Locked
at
Austin Discount Appliances Provider Name Locked
-tex, and he was very nice. He gave me several options, and we finally settled on a
Austin Discount Appliances Provider Name Locked
oven which retails for about $2000, and he sold it to me for $1100. He did tell me it was a floor model, but neglected to mention that there were paint chips in the black enamel on the top. As far as I was concerned, it was in like-new condition.

I had arranged to have them deliver the oven and install if possible. Since it was a different brand than the original, he warned me that it might require a bit of cutting of my cabinet to make it fit, and that he knew of several people who would do it for me at a reasonable price. The
Austin Discount Appliances Provider Name Locked
-tex people delivered it, but for some reason didn't install it. They said it would't fit, so I had to arrange for someone else to come and cut the cabinets - but when they came, they did not need to cut anything, and just slid the oven into place. Not sure why the
Austin Discount Appliances Provider Name Locked
-tex guys couldn't do the same thing.

I first emailed
Austin Discount Appliances Provider Name Locked
at
Austin Discount Appliances Provider Name Locked
-tex to inform them of the paint chips, and even sent a picture. I never heard a word from anyone there in response to my email. Several days later, I spoke with someone else, and he basically said that since it was a floor model, what else should I expect? That's why it was discounted...but I've bought several floor models of other appliances, and none of them were damaged in any way. I should have been told of any damage beforehand, so I could then decide if I wanted to buy it.

Bottom line is, they have good prices, but make sure you see the product in person.
- Kerry D.
F

Rating
We set up the item and started it up and water immediately began pouring out of the bottom of the machine. I contacted
Austin Discount Appliances Provider Name Locked
and was instructed to contact an outside company to have it repaired. I then contacted the manufacturer and have not heard back from them although I have made multiple calls. I have now been told I cannot return the item and have my money refunded because it was an "open box" it. So I have to have it repaired and I'm stuck with it.
- Cathleen E.
F

Rating
When we bought the water heater, they told us the installation would be $259 plus additional costs for any improvements needed because of code changes. We would be given the costs before the work was started and we could reject it if we wanted. When the guys arrived, they looked at the old heater and gave us a price of $275 for the code improvements. Seemed like a bunch, but I wanted to make sure we meet all the latest codes. While they were doing the install, the pieces they were putting back on looked just like the pieces they took off. I looked closer and the part number on the gas supply line was exactly the same as the old one. I asked the guy about these pieces. He told me the water supply lines and the gas line was single use only and had to be replaced every time the water heater is replaced. I agree they have to be replaced. There was one part that had to be added because of a new code. That piece cost $45. I would not have complained if they told me up front that some pieces were single use only and would need to be replaced. But the store and the guys that did the install, tried to hide the additional cost by saying this was all needed to meet new codes. When I called the store to complain, the appliance person begins to argue before I even got finished with my complaint. I am sure they get a lot of complaints. After a few minutes of trying to get her to understand what I was saying, I told her I was finished talking to her and was going to hang up because she was not listening. Before I finished the whole sentence, she slammed down the phone. I do not understand why they are trying to cover up the real cost of the install. Maybe because the real cost is $259+$275=$534 for a $450 hot water heater. Like I said, if they would have told me up front that some pieces would need to be replaced because they are single use only, I would not be complaining. But I probably would have called someone else to install the water heater.
- Gary B.
C

Rating
The delivery date was three weeks after purchase. I selected a morning time slot and worked my work schedule around it. The day before
Austin Discount Appliances Provider Name Locked
called with a afternoon delivery time. The only option was to cancel the delivery and call the national call service, no option to just change to an earlier delivery time. This was very frustrating. The delivery guys that came two days later did great on getting it installed. I have no complaints with them. I don't understand why Lowe's and Home Depot can delivery next day in the desired time slot but
Austin Discount Appliances Provider Name Locked
takes three weeks and can't honor the customer's request for a morning delivery. I had to keep reminding myself that I got a great price but I'm not sure it was worth it.
- Ray A.

All Discount Appliances in Austin, TX

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A & A APPLIANCE & ELECTRONICS

4729 BURNET RD
Austin

AAA APPLIANCE AUSTIN INC

MAY HILL DR
Austin

ABILENE APPLIANCE PARTS CO

1925 S 20TH ST
Abilene

ACA APPLIANCE & AIR CONDITIONING LLC

13987 W State Hwy 29
Liberty Hill

Ace Mart Restaurant Supply

9411 N. Lamar
Austin

Air Majic Services Inc

12412 Tabor Oaks Dr
Austin

Amazon.com

PO Box 81226

APPLIANCE WAREHOUSE

6013 Techni Center Dr # A
Austin

AppliancePartsPros.com

16501 Ventura Blvd Ste 500

Aquaverse

PO BOX 1311
Round Rock

AUSTEX HOME DIRECT

8650 SPICEWOOD SPRINGS RD 140
Austin

Austin Appliance Connection

8811 S. 1st St.
Austin

Austin Appliance Plus

5100 techni Center dr
Austin

AUSTIN CITY APPLIANCE

515 E PALM VALLEY BLVD
Round Rock

BAILEY SOLUTIONS

8127 MESA DR
Austin

BEST BUY

11066 PECAN PK BLVD
Cedar Park

BEST BUY

1050 MCKINLEY PLACE DR
San Marcos

BETTER BEVERAGE CO

16205 OXBOW TRL
Buda

C & D

1302 US HIGHWAY 281
Marble Falls

CITY APPLIANCES

4302 US Highway 183 S
Austin

CONN'S APPLIANCES

2900 OAK SPRINGS DR
Austin

Conn's HomePlus of South Brook

6425 S I-H 35
Austin

Depew Appliance Sales & Service

6717 Burnet Rd Ste B
Austin

DrinkFromTheRock.com

7181 Eagles Perch Dr

DYER ELECTRONICS

7928 W HIGHWAY 71
Austin

ECO-WISE

110 W ELIZABETH
Austin

Ernie’s Plumbing Service Inc

8600 N. FM 620 # 1943
Austin

Factory Builder Stores - Austin

2020 A Rutland Dr
Austin

Ferguson Remodeling & Construction llc

651 N Us Highway 183
Leander

FIRST CHOICE MAYTAG HOME APPL

814 ROMERIA DR
Austin

FreshAir Duct Cleaning Services

12425 Mellow Meadow Dr
Austin

Fry's Electronics

12707 N Mopac Expy
Austin

Geek Squad - Best Buy

9607 RESEARCH BLVD
Austin

Geek Squad - Best Buy

3201 S I H 35
Round Rock

Geek Squad - Best Buy

4970 W HWY 290
Austin

Geek Squad - Best Buy

19000 Limestone Commercial Dr
Pflugerville

Geek Squad - Best Buy

761 Hwy 71 W
Bastrop

GIANT APPLIANCES

6500 N LAMAR BLVD
Austin

GIANT DISCOUNT APPLIANCES & TV

2120 N MAYS ST
Round Rock

Global Efficient Energy\Energy Stars

2320 Gravel Rd
Fort Worth

Haier America

581 Main St # 6

HEALTHY LIVING SOLUTIONS

1408 W MESA PARK DR
Round Rock

Heart of Texas Chimney Service

6808 Lost Valley
Austin

HIGHLAND DRILLING INC

3475 County Road 217a
Bluffton

Home Depot

11301 Lakeline Blvd
Austin

HOME DEPOT

3600 I H 35 S
Austin

HOME DEPOT

3730 DRY HOLE DR
Kyle

Home Depot

1200 Barbara Jordan Blvd
Austin

HOMETECH SALES

16 CHISHOLM TRL
Wimberley

J & H Granite

111 Investment Loop
Hutto

K&N Service Inc

8222 N Lamar Blvd
Austin

KITCHEN COLLECTION

4015 S I H 35
San Marcos

KIVA INC

1501 HILLSIDE TER
Buda

LONG VACUUM & APPLIANCE

2118 S CONGRESS AVE
Austin

LOVELACE WATER WELL SVC

1350 W FITZHUGH RD
Dripping Springs

LOWE'S

8000 SHOAL CREEK BLVD
Austin

Lowe's

6400 Brodie Ln
Austin

Lowe's

13201 Ranch Road 620 N
Austin

LOWES

2211 IH 35 S
San Marcos

LOWES

120 SUNDANCE PKWY
Round Rock

MAYTAG

240 EDWARDS STREET

MC NAIRS APPLIANCE GALLERY

1407 MORMON MILL RD
Marble Falls

Morrison Supply Company

8210 Springdale Rd
Austin

OBY'S APPLIANCE INSTALLATION

8705 DAWNRIDGE CIR
Austin

OUTFITTERS APPLIANCE

6715 RANCH ROAD 620 N
Austin

Pacific Kitchen & Home

11066 Pecan Park Blvd
Cedar Park

PARRISH & CO INC

3600 E OLD SETTLERS BLVD
Round Rock

pcR Computer & Cell Phone repair

850 E Rundberg Ln
Austin

Pflugerville Appliance

1205 ivybridge dr
Pflugerville

PUMP SOLUTION

8403 CROSS PARK DR
Austin

Quality Renovations

P.O. BOX 201508
Austin

QUIXTAR

5818 BALCONES DR
Austin

SEALCO APPLIANCE SVC

17207 ARDISIA DR
Pflugerville

SEARS ROEBUCK & CO

11200 LAKELINE MALL DR
Cedar Park

Sears Stores Barton Creek SQ

2901 S Capitol of Texas Hwy
Austin

SMITH PUMP CO

10810 SPICEWOOD PKWY
Austin

Square Trade Inc

575 Market St

SuVida Enterprises

10453 Ember Glen Dr

The Frog Pad Home Appliance & HDTV Store

107 Ranch Road 620 S
Lakeway

THE HOME DEPOT

5602 BRODIE LN
Austin

THE HOME DEPOT

1303 RIVERY BLVD
Georgetown

The Home Depot

2700 E Whitestone Blvd
Cedar Park

Tri Supply Co

3741 Drossett Dr
Austin

Tri-City Appliance Repair

1919 N Mays St
Round Rock

U V TRONICS

5124 SCOTTISH THISTLE DR
Austin

Vintage Appliances

3262 E Columbia St

Wilson AC & Appliance

4205 E Hwy 290
Dripping Springs

Shop Local Appliance Sales Services in Austin

Join Angie's List to get the best local reviews in Austin.

What Does My Membership Include?
  • Instant access to reviews for 700+ services
  • Exclusive service discounts - up to 70 percent off!
  • Top-notch support from our live call center
How does Angie's List work?
1. Say you need a Kitchen Appliance
2. Angie's List has tons of detailed, local reviews.
3. Find a winner, and book them.
4. Angie's List is there to resolve any issues.
CBS
Good Morning America
Fox News
USA Today
The Wall Street Journal
MSN money