Atlanta Home Theater Designers Atlanta, GA

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Home Theater Designers in Atlanta, GA

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  1. 1080 Connect Communications LLC
    306 Lexington Village Peachtree City, GA
    404 427 5207
    Service Area: Entire Area

  2. 360 HOME CINEMA
    105 JACK RABBIT DR Waleska, GA
    404 567 2446

  3. A & R DISCOUNT ELECTRONICS
    2290 ATLANTA RD SE Smyrna, GA
    770 434 6751

  4. A P LABS INC
    370 WINKLER DR Alpharetta, GA
    678 205 1004

  5. A TAILORED VISION
    195 STOCKWOOD DR Woodstock, GA
    770 517 5055

  6. A V DESIGN GROUP
    1959 PARKER CT Stone Mountain, GA
    770 736 3301

  7. A-1 PACKAGING & ASSEMBLIES INC
    2885 N BERKELEY LAKE RD NW Duluth, GA
    770 813 8923

  8. ABC - ATLANTA'S BEST CONTRACTOR
    Atlanta, GA
    404 483 3684

  9. ABEL'S ELECTRONIC STORE
    34 BERKSHIRE DR NW Cartersville, GA
    770 382 1647

  10. ACE AUDIO/SECURITY
    4355 HICKORY POINT DR Canton, GA
    770 596 3326

  1. ACKERMAN TECHNOLOGY GROUP
    3230 PEACHTREE CORNERS CIR Norcross, GA
    770 798 8300

  2. ACOUSTIC INNOVATIONS
    380 Winkler Dr Ste 100 Alpharetta, GA
    678 947 0241

  3. Acquisitions For The Home
    100 W Higgins Rd South Barrington, IL
    847 428 7000
    Service Area: Nationwide

  4. ACTIO SECURITY
    16 OAK ST Roswell, GA
    770 993 5888
    Service Area: Fulton, Cobb, Fayette, Clayton & Fayette Counties

  5. ADERHOLD FIRM
    2121 DAWN CT Suwanee, GA
    770 962 5111

  6. ADP
    5680 NEW NORTHSIDE DR NW Atlanta, GA
    770 980 6800

  7. ADVANCE TECHNOLGIES
    775 ATLANTA S PKWY Atlanta, GA
    770 507 0533

  8. ADVANTAGE AUDIO VIDEO INC
    360 WINKLER DR Alpharetta, GA
    770 663 8847

  9. AK Security Solutions
    41570 Hayes Rd Clinton Township, MI
    800 531 2995
    Service Area: Dish Network - Nationwide Directv-ationwide home Security - Nationwide Personal Emergency Systems - Nationwide Shipping audio/video Installation Services - Michigan cctv Installation - Michigan

  10. ALARM OF AMERICA
    4025 PLEASANTDALE RD Atlanta, GA
    770 723 1142
    Service Area: Entire Area

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Client, Atlanta stereo shop dispute home theater repair

COMPLAINT: Anita Tancraitor, Atlanta

I called Home Electronics Design and Integration of Dunwoody to assess whether the universal remote control for my home theater system could be repaired or if it should be replaced.

James [Fenn], the owner, determined that the remote needed to be replaced. He sold me the remote he carried and programmed it to control all my home theater components.

The initial visit went well; however, within a couple of weeks, the new remote's back [cover] would not stay on. As a result, the battery fell out and all the programming was lost, rendering the remote unusable.

I called James five times to get him to help with this problem, but he never returned my calls. I also called the remote's manufacturer, who told me it was registered to James and I could not access the account.

DESIRED RESOLUTION: I would like a full $580 refund.

STATUS: Stalemate

Editor's note: Fenn responded to Tancraitor's complaint, offering the needed log-in information to reprogram the remote, but declining to refund her money due to the remote being in working order after he serviced it. He did not want his response posted.

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Client, Atlanta stereo shop dispute home theater repair
Homeowner says the universal remote control she bought for her home theater system is faulty, but the electronics repair shop rejects refund request...
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