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I then called the of the electrical plug for the beige system box. Though I had no problem finding the box, I could not find an electrical plug in for it. He then sent me out to the garage to look for a circuit breaker, telling me that the alarm would not go off when I went out the kitchen door since the keypad was malfunctioning.
While I was flipping circuit breaker switches, the phone cut off and the alarm began sounding loudly, waking up the rest of the family. My son came downstairs with the alarm blaring, in the dark, as I had cut off all electricity to the house while following the
The second rep said it was a malfunction of the keypad but did not offer to walk through any diagnostic on the phone or any remote service. She only offered to send out a technician for $150 for the first 30 minutes and something like $35 for each additional 15 minutes. (I may be slightly off on those numbers since I did not have a pad and pen handy while running around the house talking with her on the cell phone.)
I explained that we have been customers for 18 years, that service has deteriorated ever since
After this experience I went to Angie's List and started checking ratings of home security companies. This one is hardly a star.
After 18 years (15 with
When it came to actually wiring everything up and getting it working, we were blown away by how awesome our installer (
The entire experience from sales to install went pretty much perfect (one of the glass breaks had to be adjusted after the fact), and our home s now being actively monitored by AMSA. We accidentally set off the alarm once and the AMSA team called before I could get to the panel to reset the system. Yes, they are that fast!! We feel safer in our home because of the alarm system AMSA installed, and I have the peace of mind knowing that a top notch guy like
If you are looking for a home security system look no further. These guys are the real deal, and the hundreds of rave reviews speak to the quality of the work they do. If you decide to go with AMSA make sure you ask them to have
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