Atlanta Home Security Companies

"The installation was a nightmare. They took longer than indicated by the sales person. I called the office and they sent a supervisor to come out. He did and was able to get it done. They told me that the sales person never should have told me that it would take that amount of time. Once it was installed they did it right. It is cheap. I have set the ...more alarm off several times since having it and they responded quickly."

"We were satisfied with the price. The guy who came out was very helpful. We set off the alarm accidentally and they called right away, immediately. Everything is very professional and works well."

" Sullivan with came promptly to our house to evaluate our old alarm system. He honestly detailed our options given that the existing equipment had proprietary technology that he was unable to interface with, explaining that he could install new equipment free of charge or we could hire another company ...more repair the equipment. Given the age and condition of the equipment, we opted to have new equipment installed. Over the course of a few hours, he and another technician installed the new equipment, repaired circuits and sensors that had been damaged by animals and weather and tested the new installation. The two were very courtious and professional, quickly made friends with our dog and were very mindful of our two indoor cats, being careful not to let them out or into the basement. They were also very careful not to damage ductwork etc. as they crawled over and under the house doing the work. I was especially pleased with the close coordination they maintained in customizing the system to some of our particular needs."

" H. was very helpful and patient. He went above and beyond what I would expect from most service techs. They are over-scheduled and as a result are constantly pushed to save time and move to the next client. However, this appointment came after two earlier attempts failed. Clearly has problems setting ...more appointments with clients. The explanation I got was that there are two different departments that make appointments. Unfortunately I didn't (and still don't ) know specifically which department to call for my next appointment. I kinda expected better attention because I've been with

for three years already at a previous location. Here's what happened: My initial appointment with

was cancelled without my knowledge. My next appointment was made without my knowledge and when the technician called I was unaware there was an appointment. Finally, on the third try, the technician,

H., provided outstanding and excellent service. "

"Everything went well. They are working with our neighborhood association with a special program. They primarily use cellular service to communicate with dispatch, which is more reliable. They are very accommodating, and they were able to configure a system to coordinate the alarm in my mother-in-law suite with the system in my main home, which I appreciated. ...more We have been very happy with them so far. "

" was professional, responsive, helpful, courteous and efficient. I feel SO thankful to be in the hands of these great folks-thank you, Angie's List for helping me find these great folks!"

"They were incredibly customer friendly and helpful. They clearly explained the options to us. They offer a wide range of security options. It was a pleasant experience. They seemed highly qualified. The service so far has run smoothly."

"They are right on top of things. If my alarm goes off, they respond immediately and I have not had a problem with my system. I have been using them for five years. I have an online account to conveniently pay for their services."