Atlanta Wood Flooring Experts

"After searching Angies List and other sights, I decided to have Floors do my job. showed up promptly to give me an estimate. Was very friendly and accommodating and we agreed upon a start date and what would be done. I had the job done in 2 sections since I was just moving in. The 3 bedrooms and hallway ...more were done first and done well enough. My front rooms which were the living room and dining room had old linoleum that had to be scraped off before refinishing. I had scraped off at least 1/4 of the rooms with a scraper with success and was told by

initially that is they way they would do it also. When I got home that night, the majority of the old tiles were gone but I noticed they sanded them instead of scraped. After the fact, it looked like they tried scraping first because I noticed gouges in the floor. Before the polyurethane was put on, I called

to please come out to see the gouges. He said his guy did not cause the gouges, without seeing it for himself. I said ok, please fill them in as he would all other imperfections and sand as usual. It looks like the person who was doing the job tried to sand the gouges out which caused indentions in the floor. After I was able to walk on the floors when they had dried a day later, I noticed these multiple indentions. I immediately called

again to please come out to look at the floors. He said his worker said the areas would darken in a few days and wouldn't be noticeable. They are very noticeable. I tried to have

come out multiple times following that conversation to no avail. After a month, I was tired of waiting so I contacted another refinisher to fix the floors. In all of this time, I had not paid

anything and was wondering why he wasn't at least calling for payment. I sent him a letter and payment for the floors that were done properly and deducted from the total owed, what it cost me to redo their sloppy job.

finally called when he got my letter and said he wanted to repair the floors. I declined the offer and asked if he was going to accept the payment as paid in full. He said he was. The check is cashed, the story is over and I would not recommend his company to anyone (a friend was actually days from having them do a job) because of the "dropping the ball" for over a month."

" did a wonderful job. They moved all of the furniture - some into a POD and some into unaffected rooms. They sanded the floors. Their dustless process is genuine - no dust around the house or in the vents. They helped me select a stain, applied it, then 3 coats of polyurethane. The process took a week. The water-based products ...more have some smell, but nothing really overwhelming so we were able to stay in the house. They promptly answered all of my questions during the process either by e-mail or phone. At the end of the week, they put the furniture back in place. The floors look beautiful. I highly recommend the company."

"Amazing!!! A little nervous about all this renovation in the beginning but I met with and we went over the work to be performed. He told me he would send an Estimate that evening & did!! This was an impressive start! We set a date to start and and his workers came prepared and were very careful to ...more keep the surroundings as clean as possible. The job finished on schedule with long hours in between. They left the job as when they arrived, in pristine condition! Very impressed with this company and the price for this hard work was reasonable!. Nice to have found a company you can count on!!! Townhouse like brand new!!! Highly recommend this company to anyone that's looking for professional quality work!"

"It went great. They were prompt, very polite and very professional. They gave me a very thorough report but I just haven't had a to do it. I got another estimate that was cheaper. "

"They were a very good company but their bid was a little higher than the other service provider although they were not expensive. They were wonderful. They were not unreasonable with their price but a tiny bit more than the budget. Their quote was for $5000. They took quite a bit of an effort, a lot of time and care. They were extremely complimentary ...more on the home and were definitely engaged. They were treating it as if it was their own home while giving the bid. I hated it as it made me sad because I had a budget and could not use their services. They were very friendly and did a great job in giving the estimate. They were an old company and would do a good service considering the number of years that they had put in the business. The reports that I read about them online was good and they had an excellent histogram. If it were not for the cost, I would have definitely used them. Their representative that came out was honestly a seasoned person in the business as he knew as to what he was talking about. Their customer service and call back time was amazing. They knew as to what I wanted and they wanted to please me as I was a member on Angie?s List. I was very happy with them. They seemed like an outstanding company. However, I went with another service provider and I hope they do a good job as we get what we pay for. Honestly, I have been nervous about it. "

"We were having our kitchen remodeled, and since the floors were worn we needed to have them sanded and refinished. We decided to have all the floors done at the same time, so our whole main floor was redone. We wanted to match the stain on the floors to what was there before, and he made a perfect match. Since the kitchen floor ...more was reclaimed pine and the other floors were oak, we chose a different shade for the kitchen. Pine tends to have a reddish finish which I didn't want.

worked patiently to create just the right look. He mixed two stains and then cut the color in half to make them the brownish tint I wanted. There was very little dust except for that created by sanding the pine floor, and

cleaned it up each day. The floors look great, and

's work was very good and professional."

"I selected Floor Gallery from Angie’s List. Not knowing what type of service I would receive I was presently surprised. The project was a difficult install. However the Flooring Gallery team ( (my salesperson), (the installer) and ...more ’s boss) were professional and persistent in their quest to complete the project."

"The job went smoothly...the guys cleaned up and kept everything tidy as they worked. One step was slightly out of level and they came back to fix it right away. The stairs look amazing! It's like they were built with the house."