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Atlanta Dryer Vent Cleaning Articles
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Atlanta Dryer Duct Services Reviews
Being that I have a small house, they were done within an hour. I was pleased with their work.
They were running a little late cause of Atlanta traffic but phoned ahead with an updated arrival time. They surveyed the area that needed to be worked and got right to it. They answered all of my questions and even cleaned each of the vents outside.
We initially could not located the dryer vent. They were diligent in locating it and making recommendations on how to vent it more appropriately. The dryer was tough to get out and there was a large amount of lint build up as the hose had disconnected itself. They cleaned the area efficiently and were able to get the dryer back into a tight space.
Great family run business.
With call from
They arrived on time and both guys were polite, respectful, and courteous throughout the time they were here. They started off saying they didn't have a ladder, so of course I loaned them one. One guy put footies on. Unfortunately, that's about the end of the good part of the review.
The other guy did not put footies on, and he left finger prints on some of the walls around a couple of vents. I also lowered their points for professionalism because at one point, one of the guys said, "We're just HVAC guys with a duct cleaner on our truck."
They found that some of the vents had been caulked by the guys who did the painting. They said they would do the best they could to get them back in place but wanted me to be aware that it would be impossible to to get them back exactly as they had been. Fair enough, but then they put almost every vent back on with the stationary louvers pointed in the wrong direction. I first noticed this in the bedroom because this made the air blow right onto our bed.
The worst realization came after they left. I had seen them cart a shop vac type cleaner around and heard it running, so I figured they were cleaning up. I didn't think I needed to micro-manage them. After they left, I discovered dirt and stuff on the floor around almost every duct, and it took me an hour to go around cleaning it up. I just wasn't expecting this based on other reviews I'd read about other duct cleaning experiences.
It's not yet entirely clear, but it does appear that the cleaning has cut down on the dust somewhat. It's not as much as I'd expected, but then they weren't able to clean the worst of the ducts. They hit compressed duct board and couldn't clean that part. I asked them to provide an estimate on what it would take to replace the bad ducts, and have not heard a word from them. At this point, however, I would not consider using them to do the work even if they did respond.
Excellent service ...technician was quite knowledgeable and competent.
Will definitely use this company again.
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Sandy Springs, GA