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They also did a great job in cleaning the pet stains that we have in one of our rooms. It looks brand new and it helped us get the place ready for tenants. was also very warm and came off as extremely trustworthy and reliable. I knew he would do what was needed to get me the best price and the best quality in carpet. I would definitely recommend him to anyone.
I don't think it's reasonable to expect customers to know how the cleaner defines area rug versus carpet. I define it as the material and workmanship of the rug, and they define it as whether or not it is attached to the floor. Had I been informed or asked when I first called to set the appointment it would have saved me a lost day, and the technician a fruitless visit that ended unproductively.
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Stone Mountain, GA