Atlanta Carpet Cleaners

in Atlanta, GA

Carpet Cleaning Reviews in Atlanta

A

Rating
They were on time and well-prepared. They explained everything before beginning, moved some of the furniture and were very careful while cleaning the carpets. The solution they use leaves a very fresh, clean smell. Quite pleasant.
- Carol G.
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This was the third time I have used
and I will continue to use them in the future. I can't recommend them enough! My mother has used them for years as well. Mr. Tovi is very professional and courteous, and he and his crew did a thorough job. The carpets and sofa look great! I appreciated that he took the time to walk through the house with me beforehand to discuss what areas I wanted cleaned, and also that he was honest with me about the cons of cleaning a sisal area rug (possible discoloration). Highly recommend!!
- Eleanore R.

Atlanta Carpet Cleaning Articles

Carpet Cleaning reviews in Atlanta

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We were very pleased with the results. The office had given us a 1-hour window for the technician to arrive, and he arrived a few minutes after the end of the window. He had called previously when he was on his way. We had decided to add some additional pieces after calling for the phone estimate, and the prices offered for the extra pieces were competitive. One issue was that when we called, we were given a very low price to clean an upholstered chair. When I called other vendors, they asked about the size of the chair and amount of upholstery before quoting a price. I called
Atlanta Carpet Cleaners Provider Name Locked
back to confirm that the quoted price was good for any size chair and was assured it was. There price was well below what their competitors were offering and was one of the things that drove our decision to hire them. When the technician arrived and saw the chairs, he said that they were too large and he couldn't honor the quoted price. He attributed the problem to a new person in the office. I accepted the higher price because it was still competitive with other vendors.
We were very satisfied with the quality of the cleaning. The technician was polite, efficient, and answered all of our questions. We suffered slight damage to one chair. A piece of braided trim that had been glued to the fabric pulled off due to the suction from the cleaning machine. Given the age of the chair, we didn't attribute this to any negligence on the technician's part, and he pointed out the issue to us and explained what had happened.
The technician underestimated the time for the furniture to dry but that caused us no inconvenience; we had planned for a longer drying time.
- Charles K.
B

Rating
Great job cleaning, fast, efficient, clean, and on time. That said, the technician pushed REALLY hard to upsell me. When I turned him down, he pushed me to "name a price"; when I still turned him down, he continued to comment on it for the entirety of his visit ("Almost done! Though since you aren't getting the Scotchgard, I guess it doesn't matter." "Looks great! See you in two months, since you aren't getting that Scotchgard!").
It was uncomfortable and a little offensive, to be honest, so even though they did a great job I'm not sure I'd ask them back.
- Amy E.
A

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Great.
Atlanta Carpet Cleaners Provider Name Locked
and
Atlanta Carpet Cleaners Provider Name Locked
arrived ahead of schedule, worked cheerfully and energetically. They had expert knowledge, explained the process, and answered all my questions. My ten-year-old carpets are now clean, bright, and allergen-free. I recommend
Atlanta Carpet Cleaners Provider Name Locked
and his company.
- Roberta M.
B

Rating
The arrived on time, and worked consistently. The carpet cleaned well. I believe there's opportunity for the chairs to look cleaner. However there were stains that the service provider advised were not going to be removed so I really appreciate the honesty. Overall the service was fine.
- Angela S.
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We loved the results we got with
Atlanta Carpet Cleaners Provider Name Locked
. When I called he told me that, b/c our master was larger than 300 sq. ft., he would charge an additional $30. This seemed totally fair, as our master is double the size of a regular bedroom. I told him the carpets were BADLY stained from the previous owner's large dog. He told me that he might have to charge an additional fee for stain removal, and we were ok with that. He arrived on time and cleaned 3 regular bedrooms and the large master for $114.00. He did a FABULOUS job of removing ALL the pet stains.....and the master was COVERED in stains....and didn't charge any extra!! The carpets look BRAND NEW!! Our plan is to go to hardwood floors within the year, but I am now so happy with these carpets that I don't mind waiting on my hardwoods a little longer. GREAT JOB. Will definitely use again and will recommend to others. A++++
- Joseph K.
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Atlanta Carpet Cleaners Provider Name Locked
(owner) provided great service - I will definitely use her services again. She is professional and punctual, as well as experienced in cleaning carpets - which means she works quickly and is clear about which spots can be removed and which ones will still remain after the process.
- N P.
F

Rating
I scheduled an appointment with
Atlanta Carpet Cleaners Provider Name Locked
for a carpet cleaning on Saturday May 17, 2014 between 4pm and 6pm. At about 5:40pm that day I gave them a call as I had not yet heard from anyone. I was informed that the technician was running behind on another job and would be at my location in an hour (which would have been 6:40 even though my appointment window was 4-6). When I asked why no one had called to let me know they were running behind I got a very
Atlanta Carpet Cleaners Provider Name Locked
'there's nothing we can do..." answer. At about 7pm I got a call from the technician saying he was running yet another hour behind which now puts arrival at 8pm. At about
9pm, after no one showed or called I left a voicemail asking to be contacted about the status of my appointment. As of 5pm on Sunday I still had not received a call so I left a second voicemail. As of 10am Monday I still had not received a call so I reached out again and this time someone actually picked up. I asked to speak with a manager and was told they are all in a meeting to call back in 10 minutes. I called back in 30 and was told they were all still in a meeting. I called back in another 30 minutes and was hung up on twice; I never got an answer on any subsequent call attempts. I am very disappointed in this company. Not only did I waste the time and energy moving ALL my furniture only to move it back on Sunday evening but I'm also having my husbands family in town for the long weekend and really needed to have the carpets cleaned prior to their arrival (which is Thursday morning). This leaves me 3 weekdays (and we both work during the week) to find a new company who hopefully has availability over the next 3 days at a time that works with our schedules. I am EXTREMELY disappointed... and now stressed. Not a great company.
- Lerissa S.
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We had 2 unusual cleaning situations. The bedroom carpet is off-white and had just been installed when delivery guys tracked wet, red clay across it. Got Carpet was able to get the stains out completely. We had adhesive that had gotten into the carpet in the den. She pre-treated the area and then did a full cleaning and now it looks brand new as well.
The service provider was knowledgeable, professional, prompt, and had great communication skills (called to confirm ahead of time and then called to let me know on her way - and even called to followup the next day). I will definitely use them in the future.
- Brenda M.
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All Carpet Cleaners in Atlanta, GA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

#################(1) Alpha Steamers

360 Edgewood Ave SE
Atlanta, GA

#1 Cartersville Carpet Cleaning, Hardwood Floors

15b Home Place Dr
Cartersville, GA

(1) Alpharetta Carpet Cleaners & Air Duct Cleaning

520 Country Glen Ct.
Alpharetta, GA

1 .Browns ChemDry

Service Area
Atlanta, GA

1ST IMPRESSION CARPET CLEANING

2400 AYLESBURY LOOP
Decatur, GA

1st Step Carpet Care

705 Hunters Creek Ln
Lawrenceville, GA

2clean4u

6268 Susan Ln
Atlanta, GA

3D Solutions Enerprise

2383 Akers Mill Rd APT U17
Atlanta, GA

5 Brothers Cleaning

600 Garson Dr NE
Atlanta, GA

5Star Janitorial Services

351 Sapphire Bend
Riverdale, GA

5th Generation Contracting, Inc.

1344 E Cobb Dr
Marietta, GA

911 MAINTENANCE SERVICE LLC

3957 Kenner Dr SW
Atlanta, GA

911 Maintenance Services LLC

3957 Kenner Dr SW
Atlanta, GA

A & A CARPET RESTORATION

2000 DEER CREEK TRL
Buford, GA

A & R Cleaning Service

7500 Zephyr
Louisville, KY

A AFFORDABLE CARPET & UPHLSTRY

3357 GOODELL RD
Acworth, GA

A All Flooring Repairs

Hwy 324
Suwanee, GA

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