Atlanta Appliance Repair Experts
ATLANTA, GA
2,783
Appliance Repair Experts are in Atlanta
120
Atlanta Appliance Repair Experts are TOP RATED
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on Atlanta Appliance Repair Experts
A
"They were very good and very professional. They arrived when they said. They talked with me about how the appliance worked and things I needed to look for, because there was not really a major problem; so they explained to me how to better use the appliance, what was really a problem. The educational component was very helpful. My interaction with them was fine. They were helpful. I definitely would call them again if I had a problem."
B
"They were good. They fixed the wine cooler and the refrigerator. The charge to fix the wine cooler was a lot. They were expensive. Their quality and responsiveness was fine. I would use them in future.
"
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Atlanta Appliance Repair Experts Reviews
A
"They were pretty good. This service was free because my dryer was still under warranty. The tech they sent out seemed knowledgeable and nice, he seemed prompt, and he went out of his way to make sure he got the right part; he actually ordered two parts to make sure he got the right one."
F
"My home warranty company uses to fulfill their home warranty needs. My dishwasher was not draining and it would refill with water after the cycle was completed.
was engaged by my home warranty company and they were supposed to repair this issue, they came out inspected the unit and claimed what was occurring was due to a bad water valve. The tech left with no reference as to how long it would take to receive the part and when they would return to install it. After a couple weeks went by and multiple calls - the part came in and was installed.
The technician claimed the dishwasher was repaired, but he never turned on the dishwasher to verify that it worked correctly. We were running the dishwasher when the tech called to see if he could come back and run the dishwasher to verify the problem was fixed. He came back, said everything worked fine and then left. We didn't detect any water in the unit after it was run.
After he left, we left for a weekend trip and didn't run our dishwasher. Upon returning from our trip we discovered water all over our Kitchen floor and a dishwasher full of water again. Obviously the issue was not resolved from their repair. Since we were out of town - it is unknown how long the water had been leaking from our dishwasher - but what is known is our hardwood floors are now warped and the shoe molding on our cabinets is ruined.
I turned off the water valve to the dishwasher, bailed out the bottom of the machine and cleaned up all the water on my kitchen floor. Water continued to seep out of the insulation in the front of my dishwasher door for 3 or so hours.
When sent another tech out, it appeared some sort of part was omitted from the valve repair. The worked on the machine for a while, said it was working and were prepared to leave - AGAIN WITH OUT TURNING THE DISHWASHER ON. I insisted they run the machine through a full cycle - where the dishwasher started making a banging noise it had not made before. They said the noise was normal. I can tell you from owning a dishwasher - they don't make that noise, that's why you pay over $1k for the dishwasher. I was then also informed that it wouldn't drain correctly until the bottom had dried out - what ever that means. I also asked if they were going to replace the insulation in the door as it was soaking wet.
The tech told me that was not possible for it to be wet - remember I had already had water draining out of the door for 3 hours. He told me it was normal for the insulation to get wet/moist when the Dishwasher was run due to the heat. I insisted that he remove the door to inspect the insulation. Low and behold it was still wet and they had to use a shop vacuum to remove the excess water from the insulation. Then they also ran the vacuum under the dishwasher to dry it out - not sure why they didn't do that to start with.
Then they discovered a new leak under the dishwasher - when it was run - SHOCKER - running the dishwasher revealed another issue or that they had not correctly repaired the dishwasher from the start. A small pin hole leak had supposedly developed in a valve under the dishwasher. Something we had never had an issue with before.
So now they have not repaired my Dishwasher and NOW they have ruined my hardwood floors in my Kitchen from a faulty repair.
My warranty company told me that the repair service is insured/licensed/bonded etc. and to file a claim with Jiffy Services Insurance company. So I called to obtain this information - to have the following happen:
1. Ignored when asked for the information - first 2 calls.
2. - I guess she is the manager, since she never provided any information about herself - became belligerent on the phone when I asked for the Insurance Company's information. Stating they wouldn't pay my claim, the floors were already warped and I had told her technician we had a leak before the ruined out floors. Then she used profanity with me on the phone and a screaming match ensued.
I HAVE NEVER IN MY LIFE EXPERIENCED SOMETHING SO HORRIFIC WITH A SERVICE PROVIDER.
What is not aware of, is I document every service call - with a journal. When people come out to the home, calls made, repair work performed etc. I also have documentation that my floors were not damaged prior to their "repair".
I WOULD NEVER EVER RECOMMEND . WHAT A HORRIFIC EXPERIENCE."
A
" was punctual, had a very pleasant demeanour, very polite, good worth ethic and extremely reasonably priced."
A
"Our refrigerator and freezer stopped cooling. I called and they scheduled a visit for the next day. The repair man ( ) was prompt, professional and curtious. He identified the problem, took the time to show me the issue and then helped me determine if the part was under warranty or not. Turns out it was so he suggested I call KitchenAid directly to order the part so I would not have to incur any cost and would probably be able to get it faster than if he ordered it. He was right, KitchenAid delivered it in 2 days. followed up with me twice to determine the best time to come out and put in the new parts - he kept his schedule open on a Friday afternoon so we would not have to go all weekend without a fridge. Again he showed up right on schedule, was able to repair the fridge and his price came in right where he had estimated it would.
Overall, a very good experience."
A
"I called in a panic the day before Thanksgiving due to a broken dishwasher. worked me in , very professionally, and got my machine repaired sufficiently to get through the weekend until I could get a new dishwasher installed. Great job and I would not hesistate to try them again."
F
"I have used a number of times and have always had great experiences with . He is prompt, fair and professional. Unfortunately he is retiring and the business is being taken over by his sons. I called to have a dishwasher repaired that was not cleaning well. 2 of his sons came, worked on it and charged $90 after "fixing" it. After they left, the top portion of the dishwasher went from not cleaning well to not cleaning at all. No one gets it right 100% of the time the first go around so no big deal. We called to schedule a return visit and it took 5 days to get a call back. They then failed to show up for the appointment or return subsequent calls. Very disappointing to see the change in this once proud business."
B
"Great. Repairman was very knowledgeable, prompt and professional. Gave me a lot of good advice on purchaseing certain brands of appliances."
C
"they were recommended by Viking. i would give them a C+ for fixiing the problem, which was that the burners were not lighting properly. whatever they did didn't entirely fix the problem. they were supposed to come back w/ additional parts, and did not follow through"
All Appliance Repair Experts in Atlanta, GA
Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings Join Angie's List Now!
"HAM" Buerger
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A & C APPLIANCE PLUS
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A ALL APPLIANCE RESCUE
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Decatur, GA
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Buford, GA



