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He showed up on time everyday. He was able to accommodate some of my scheduling challenges due to our business. His knowledge of various kinds of wood flooring , construction, and finishes was impressive and helped us get a better result from our work with him. He took the time to do the job right and finished the job on time as he promised. He was professional in providing and emailing a written estimate and bill after the work was complete. He made every effort to keep a clean and professional workspace and to minimize the impact of dust on our Inn.
Even thought his bid was slightly below the other bids we received, I decided to go with him because of his knowledge and professionalism. Floor refinishing is his main business and not a sideline as with some other companies. I recommend him highly and without reservation to anyone needing this type of service.
The GC and I were there one morning just in time to see that the trim placed around the fireplace was uneven on both sides, and luckily could be changed. The man who installed it did not speak English.
The refridgerator and
It is new and quite heavy and had to be lifted down a step. For whatever reason, the fridge is not the same, and now rattles.
The original GC and crew had tightly taped up all kitchen drawers, cabinets, and pantry to keep any dust from entering them. The floor installers tore all of this plastic protection off. Consequently, vast amounts of saw dust (from cutting the boards) and other construction debris entered every nook and cranny. It took me weeks to clean out my kitchen, washing every individual item, etc. Huge hassle.
The floors looked beautiful at first. Then I heard the sickening sound of pop, pop, pop as the boards popped up in every room. Then they started to cup. I called the
Dehumidifier has been running for months, but still no change.
I now have very expensive, wavy, cupped oak floors.
Also, instead of using a lock box, the men were given a key to my house, so I had the expense of having my locks changed. "
We bought a home in Asheville with a huge great room with a Southern exposure. When the area rugs were lifted, we were horrified. The cherry flooring was very dark in some places, the original color in others, and totally bleached out in yet other places. Quite simply, the flooring was an unanticipated disaster.
The end result is that we have floors that now look stupendous.
We would recommend this firm without reservation to anyone who wishes to work with true professionals who are trustworthy, responsible, and take absolute pride in their work.
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