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A
"We had tried ourselves to remove the glass in our gas fireplace, but were unable to do so. We called , and he arrived, assuming this would" be a , straightforward job. It wasn't. Apparently when the fireplace was installed, the entire oak and marble mantelpiece had been installed over the fireplace, sealing it in! was game to try to remove the mantelpiece, so we did so - it took quite a bit as we had no idea how it was attached, and what would break, chip or rip from the wall. But ultimately, we were able to remove it and was then able to access the fireplace, cleaning all elements beautifully while we held up the 200lb mantel! Pausing, of course to take pictures, as no one would believe what we had to do! certainly didnt expect removing pieces of our house and was actually aplogetic that he hadn't brought a helper with him. is a terrifically sweet and thoughtful man--on top of all the extra labor, he only charged us the normal cost of cleaning. We would call again in a heartbeat and highly recommend him!

-Suzanne C.

A
"ddCalled about possible gas leak when gas fire logs turned on. Other companies wanted to schedule 3 weeks in the future. They answered the call promptly and came" the next day. We did have a leak in the metal tubing. He secured the line . We ordered a new set as this could not be repaired and returned to install them after they were received.

-Barbara M.

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Local Articles in Asheville

Brick chimney and roof

How to Avoid Chimney Repair Scams

Scams lure homeowners via solicitations, door-to-door sales pitches and ads offering too-good-to-be-true prices.

Chimney repair and maitenance

Chimney Repair

If you have a wood-burning fireplace, be sure to have it cleaned and inspected regularly to reduce the risk of fire. But be careful who you hire because chimney-repair scams are common.

If your home's masonry is showing signs of age, it may be time to call out an expert. (Photo courtesy of Deborah Schoenholz)

Home improvements can add value to your property.

electric fireplace cozy beige sitting area with TV

Consider the pros and cons of installing an electric fireplace in your home.

An electric fireplace can give you that warm glow without a chimney or fireplace maintenance.

woodburning fireplace stone surround metal insert fireplace accessories

Are you ready to heat things up in your home by installing a fireplace?

Angie's Answers

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The cost will be determined by the type and length and the connection made to the gas furnace. Type of liner is based on the acidic moisture output and the appliance afue rating. Highly efficient appliances will need a stainless alloy liner like AL29-4c which can cost retail $65/ft plus components for connection (another $150) plus labor $70/hr and taxes for 6 inch round. ($58/ft for 5" rd)

Less efficient systems (below 83% afue rating) can utilize aluminum vent pipe that comes as a kit for about $325, plus labor $70/hr. Basic installations can take 3-4 hours.

B-vent connections are commonly used with gas venting infront of connection to the vent or liner.

Most masonry chimneys cannot take the excessive moisture produced from todays high efficient gas systems and are often vented with pvc, by-passing the masonry chimney and exiting outside the foundation. If that is not possible then inserting either a AL49-c stainless or aluminum liner down the terra-cotta flue of the chimney designated for the furnace in order to make a connection at the appliance in the basement or crawl space.

Every system has its own challenges and set backs so average costs can change with install complexity and length of vent.

For further info contact me at Davelamm@classicchimney.com or call 919-782-2879

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Most all professional chimney sweeps now utilize the National Fire Protection  211 Standard for chimneys, fireplaces , Vents and solid fuel-burning appliances for chimney inspections, which determines when and whether he has to access the roof.

There are 3 levels of inspection  The most commonly performed are Level 1 and level 2  are listed:

Level 1            Done as Annual Inspection

                      Routine cleaning of the flue

                      Direct replacement of a similar appliance

Level 1 inspection is recommended for a chimney under continued service under the same conditions with the continued use of the same appliance.

IN A Level 1 inspection, your chimney service tech should examine the *READILY ACCESSIBLE portions of the appliance and the chimney connection. HE will be looking for basic Soundness of the chimney structure and flue as well as the basic appliance installations and connections. HE will also Verify that  the chimney is free of obstruction and combustible deposits.

* Readily accessible Means that no special equipment is required to gain such access, ie.Ladder

 

LEVEL 2            Upon sale or transfer of a property

                       After an operating malfunction or an external event is likely to have caused damage to the chimney

                        Addition or removal of one or more connected appliances, or the replacement of an appliance withone of a different type, a different input rting or a different efficiency.

                        Prior to relining or replacement of the flue lining

 

Level 2 insp. are required when any changes are made to the system. Changes can include a change of Fuel Type, changes in shape or material in the flue,Replacement or addition of an appliance of a disimilar type, input rating or efficiency. Building fires, chimney fire or other seismic events as well as weather events or obvious construction defects would be indicators that a level 2 is warranted.

 

Level 2 includes everything in a level 1 PLUS the *Accessible portions of the chimney exterior and interior including attic, crawl spaces and basements. it addresses proper clearances from combustible in accessible locations.There are no speciality tools required to open or access doors, panels, or coverings during a level 2 insp.  The level 2  insp should also include the visual inspection by video scanning equipment or by other means in order to examine the internaql surfaces and joints of all the flue liners inside the chimney structure. No removal or demolition or any permrnantely attached portions of the chimney or building structure or finish shall be required in a level 2 insp.

*ACCESSIBLE means if you can get to it with special equipment do it but you dont have to take apart anything for said access. Use of ladders and cameras just no demolition.

 

LEVEL 3  SEE NFPA 211 STANDARD FOR DETAILS

 

***THE REAL ANSWER to this question lies with the accessibility of the top of the chimney and roof type.  Most professional sweeps want to examine up close the top of the chimney for cracked masonry crowns , which is very common, Flashing issues, top view down flue, and for prefab chimneys to insp the condition of the Chase cover and cap.

Note that the use of a special tool (ladder) to gain access to the chimney is under a level 2 inspection, which can be additional costs since it is a much more thorough inspection.

It is possible to sweep and do a level 1 insp. without accessing the roof. 

 

Also most professional sweeps have equipment that allows us to sweep the chimney with a rotary system that is operated from inside at the fireplace opening and achieve a much better cleaning than pushing brushes down from the top and without getting on the roof. We also video scan the flue from the hearth so the homeowner can be a part of that inspection or "chimney-oscopy". They see the live action of the top of the chimney and conditions that exist inside their system so when they get their report they know they are not some stock pics that could be used to sell repairs but the actual pics of the conditions they viewed in their system. And we do not have to access the roof.

If the chimney access requires multiple ladders or is a "brush with death", there could be extra cost, and the sweep would make an onsite decision regarding the ability to safely reach the top of the chimney or have to use a lesser option of binoculars or rely on experience to determine whats going on up top based on visible symptoms,  if access is too dangerous or not possible.

 

So don't discount a sweeps knowledge or ability on whether he gets on the roof or not. Check him out on referral sites , company web site, credentials, training and experience. Get referals and check on liability insurance and you should be able to find a sweep that can meet your need. If you are in North Carolina check us out at ClassicChimney.com. For the last 25 years we have been sweeping and inspecting chimneys, certified formerly by the CSIA for 15 years and current member of the NC Guild. give us a call  9197822879

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The recipe sounds right but not the price, but thats why you should get at least three estimates
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Chimney Repair reviews in Asheville

A

Rating
was able to come look at the challenge in short order to let me know if moving the fireplace would be a reasonable option. He was knowledgable and we agreed on a course of action and a price. He followed through just as we planned and completed the job on time and on budget.
- Lorraine G.
F

Rating
This guy is bad news -- he cashed the check for one-half the cost but has not done the work we agreed upon three months ago. He has made no effort to contact me and has not responded to my voice mail and email messages.
- John C.
A

Rating
Excellent. is friendly and well informed. His workers are professional and his roofing sub ( ) was great on the flashing redo and other problem. The chimney is now very beautiful and the price was good. took on the job where some others acted like they could only do one or the other. ...More The flashing had to be tucked into the grout as part of the rebuild and he timed it just right. The roof is metal and the roofing sub explained everything and fixed some other bad spots. The chimney looks so much better than what the previous owner had done which had caused so many problems over the past few years. VERY BIG HEADACHE GONE NOW - THANKS & Crew!
- Kelli P.
B

Rating
I called and made an appointment a few days in advance. called right around our scheduled time and informed me he was running late but would arrive within the hour. Once he got to our house it took him and his assistant almost no time to fix the damper.
- Zach N.
A

Rating
They were very professional, friendly, and courteous, came over to look at the chimney, took some notes, and called the next day with an estimate. They worked very well, did top quality work, and completed the job in a day and a half. And they did a great job cleaning up.
- ABIGAIL S.
A

Rating
brown came to determine why I was getting water in my fireplace when it rained hard even though we had new flashing and a new cap on the chimney. He found gaps in the flashing and repaired it for me but said that was not the main cause of the leak. He gave me a very thorough explanation of how the fireplace and chimney works ...More and what was needed, explaining that waterproofing was the next logical step. even picked up pieces of tile and nails that were left from the roofer who didn't clean up after his job. Always called to keep me notified when the roof was too wet or rain was anticipated too soon -- must have 8 hours to waterproof and let dry after the chimney is dry. Couldn't have been more courteous. Insisted on taking his shoes off before coming into the house. Would not sit on a chair because he felt his clothes were dirty from being on a hot roof. Wonderful service!
- STEPHANIE & GARY B.
A

Rating
Mr showed up on time and evaluated the chimney, topcap and flashing repairs needed. He was very forthright regarding what must be done vs what what optional. Very professional, honest, and knowledgable. I will use them for the repairs when the time comes.
- Jack B.
A

Rating
(the owner of the company,) and his partner were both extremely knowlegable about ALL aspects of chimney work. They know everything one can know about them I believe! Every question I had for them, (and I had MANY!!) they would answer in an appropriate manner and explained to me things I didn't understand. ...More
One of our chimney's hadn't been cleaned in years; it was used for burning coal and had been sealed off for many, many years. and used this high tech device to see what was inside the chimney and they found some bricks that were supposed to be attached by , but the over the years had turned to dust!
This surprizing "turn of events" didn't phase them at all and they took great care to ensure that they could safely and properly remove the bricks and clean out the chimney.
We have already hired them to come back and put in a stainless steel liner in the front chimney so we can have a wood burning in front of the shallow fireplace.
I usually don't write review, but I made an exception. I am a Type A personality when it comes to wanting people who will take great care in doing repairs on our home. I pestered them with questions and when they came, I knew I was in such good hands I could just leave them alone and know that all the work they were doing would be done expertly. They also did a fine job in preventing all the black coal that was in the chimney from coming into our living room too!
and are both very smart, college educated and definately know what they are doing!
- Pamelyn F.

Chimney Repair Services in Asheville

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A+ HOME IMPROVEMENTS

11 SCOTTSDALE DR
Asheville

Alan's Home Services & Chimney Sweep

248 Old Greenville Road
Zirconia

ALCS Aaron Lander Construction Services

203 East College St
Black Mountain

Asheville Construction Co-op

415 Bertonley Ave
Charlotte

B & B ROOFING

PO Box 1502
Weaverville

Baker Roofing Co

517 Mercury St
Raleigh

Best Roofing Company

44 Buck Shoals Rd
Arden

Black Mountain Stove & Chimney

201 Black Mountain Ave
Black Mountain

Boyce

51 Gudger Road
Candler

Carolina Custom Exteriors Inc

211 Amboy Rd.
Asheville

Carolina Ductmasters

21 Business Park Circle
Arden

Carolina Home Exteriors

44 Lakeview Rd
Ashville

Chimney Solutions & More

3573 Hebron Rd
Hendersonville

CJ Stone

20 Howard Rd
Fairview

CLEAN SWEEP THE FIREPLACE SHOP

1547 S MAIN ST
Waynesville

Dominion Home Improvements

406 Jack St
Hendersonville

DOUG LIMEBERRY ROOFING CO

22 Holcombe Rd
Candler

Environmental Chimney Service Inc

1669 Charlotte Hwy
Fairview

Eric Shipp

Asheville

Favorable Changes

10 Grove St
Weaverville

Foundation Repair Services Inc

2008 Gateway Blvd.
Charlotte

Frye Masonry Inc

50 Old Concord Rd
Fletcher

Going Green Builders LLC

222 Dogwood Hills Dr
Brevard

Guy Roofing

201 Jones Rd

HomeSource Design Center

172 Charlotte Street
Asheville

Independent Stoneworks LLC

533 W Probart St
Brevard

Mountain Home Services

15 Trinity Chapel Rd.
Asheville

Northland Service Co

329 Emma Rd
Asheville

Outlaw Masonry

501 E Patterson St
Hendersonville

PROFESSIONAL FIREPLACE INSTALLERS

P.o box 254
East Flat Rock

Puma Commercial Roofing LLC

20 Bonham Rd.
Arden

Reece's Klean Sweep & Hearth Inc

310 Reger Ave
Swannanoa

Right Building

7 Lockley Ave
Asheville

Robert Crawford Masonry

44 Warlick rd
Mills River

Roof Roof

1120 W Butler Rd

Roofing By Joe LLC

115 Little Hungry Rd
Hendersonville

Shipman's Handyman Svc

1195 Bee Tree Rd
Swannanoa

Smart Repairs

1084 North Ridge Road
Hendersonville

SOLID ROCK MASONRY

63 HOUSTON ROAD
Barnardsville

Sonrisa Builders Inc.

1227 Bald Top
Hendersonville

Suburban Masonry

40 Skyview Terrace
Asheville

The Buddha Man Handyman

16 Vance Crescent Street
Asheville

The Everything Man LLC

1276 C Hendersonvill Rd
Asheville

Total Home Maintenance

501 Dennis St
Swannanoa

WNC Roofing

20 Business Park Cir
Arden

Wright's Hearth Heat & Home

2614 Hendersonville Rd
Arden

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