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Asheville Auto Repair Articles

Minor car crash? Don’t just assume everything’s OK

To ensure a wreck doesn’t ruin your car's long-term health, keep an eye out for these symptoms that may indicate mechanical problems.

Will my car insurance rate increase after I file a claim?

Every situation and every car insurance company is different, but learning how claims affect your insurance rates can help you prepare financially.

Do you have to use the body shop the insurance company recommends?

No, you don't have to use the body shop that the insurance company recommended. The choice is yours — by law, in the majority of cases. Yet a question remains: Will you get a quality repair?

Angie's List In The Press

Asheville Auto Repair Reviews

A
"I have used
Asheville  Auto Repair Provider Name Locked
twice now and am very happy with their sevice and repairs. Recently, my driver's side door had a deep
Asheville  Auto Repair Provider Name Locked
he worked on for a long time, and managed to make it look like nothing happened, for a very reasonable price. I had also taken my car there a couple years ago for a damaged bumper and they made it look like new again, and it still does. I have recommended this service to my friends, and they were happy with their work too."
A
"We had gotten the recommendation from Angie's list and were impressed by others' comments. We drove the car out for an estimate which was performed immediately by
Asheville  Auto Repair Provider Name Locked
, the general owner/manager. He outlined what they would do and said that it was a 50-50 recommendation either repair because it was a new car and it is always a good idea to keep it up from the beginning or let it go--since it was not easily visible. He didn't pressure us either way--"It is up to you."

The estimate was detailed and the charges seemed reasonable so we opted to repair it.

The wait time between our call to schedule the work and the work itself was 3 days,and the repair was done in a day and a half--shorter that the time estimated. The cost was slightly lower as well.

We appreciated the quality of the service as well as the result.
"
F
"It took them 2 weeks to order a part they told me twice that they would have in a day or two. this was the driver's side door handle, which was broken and unusable. when the part finally arrived,
Asheville  Auto Repair Provider Name Locked
called me and asked if i could come in this morning as it was slow and he had time to do it. I had another small job fornwhich i had received an estimate on for 2 hours labor a year ago. I described it to her, and said i only wanted to make one trip. if he could repair both today, i would re-arrange my morning and come in. otherwise i would wait to schedule both jobs another day. she said she "couldn't see why not" and that i should come in and he would do both jobs. i said i would arrive in an hour.

when i arrived he asked for the keys.
Asheville  Auto Repair Provider Name Locked
was on the phone. i walked out with the owner to the car to show him the second job. he told me he was too busy and could only fix the door handle. i told him i was told before i came that he would do both jobs, that i had only wanted to make one trip. he wouldn't even look to see the second job. told he he didn't do that kind of work. i said i had a written estimate from him for the job from last year, and had been told that he would do it. he said
Asheville  Auto Repair Provider Name Locked
is only a secretary, not the manager of the shop. i replied that "she told me you would do it before i came in". he walked away and refused to continue any conversation.

I went into the shop, and
Asheville  Auto Repair Provider Name Locked
was still on the phone. after 10 min she got up to help another customer. i describe the problem and that he had refused to do the work. she said she wasn't familar with the situation, and then ignored me. continued with the other customer and then went back to the phone. i waited another 20 minutes for her to finished her phone conversation. i explained what had happened, and asked why she told me he would do the job. she said she wasn't the manager and had thought that he could. i asked why she hadn't asked him before she told me to come. she became defensive but could not provide a reasonable explanation.

about this time the owner walks in with the keys. i told him he should talk the slogan of the cards that says "where satisfied customers send their friends" of the business card as i wasn't satisfied and they had made no attempt to satisfy me today. he said "ok
Asheville  Auto Repair Provider Name Locked
'am, we'll do that". i replied that i would call both auto shops who had referred me and tell them how poorly i had been treated here today. he said "that's fine
Asheville  Auto Repair Provider Name Locked
'am, you do that".

I checked out, repeating again that i was unhappy with the way i had been treated. they made no attempt to smooth the situation over or to apologize.
"
A
"While parked in the lot of a restaurant, someone drove into the front of my Honda CR-V with a Chevy Suburban causing about $4,000 in damage. Although I've lived in Asheville since 1986 I've not needed the services of an auto body repair shop so I called the local Honda dealer to ask for recommendations and was told about
Asheville  Auto Repair Provider Name Locked
. My local insurance company (
Asheville  Auto Repair Provider Name Locked
Insurance) also had good things to say about them so I setup an appointment and met with
Asheville  Auto Repair Provider Name Locked
Black who is the owner. Because the repairs were being paid for by the guy who ran into me (his insurance co.) I knew I needed to find an advocate - - someone who would be in my corner and do right by me and not bend to the will of the insurance company. I found that advocate in
Asheville  Auto Repair Provider Name Locked
who kept me up to date on all dealings with the insurance company and made sure OEM Honda parts were used in the repairs. I'm very happy with the repairs. My car looks great.
Asheville  Auto Repair Provider Name Locked
even cleaned my car and vacuumed the inside, a nice touch. I will recommend
Asheville  Auto Repair Provider Name Locked
to everyone. Thank you
Asheville  Auto Repair Provider Name Locked
Black!
"
A
"They seemed to really care with our classic car and the price was good and very proficient and just took really good care of the car and I would highly recommend them."
A
"They were very helpful, found a replacement and had it picked up right away so I could have the car repaired the same day. They also brought me home and took me back to pick up the car when it was finished. The price was fair as they charged the same price for the pieces as other places plus one hour of labor - 10% since we are members."
A
"At first I was surprised to find out that
Asheville  Auto Repair Provider Name Locked
was actually going to out-source the work that was needed to be done on my car to First Aid Auto in the Asheville area, but I guess that is what body shops do with each other. So, they brought in an expert that takes out hail dents without needing to sand and paint the vehicle which was preferred to me.
Asheville  Auto Repair Provider Name Locked
was kind and re-assuring to me when I had some doubts about the process and I am grateful for that. They also referred me to a good car rental place and went above and beyond by not only keeping their word in getting my body work done on time, but also doing a some extra detailing on the car pro
Asheville  Auto Repair Provider Name Locked
that made my 7 year old car almost look like new when I got it back. Thanks
Asheville  Auto Repair Provider Name Locked
!
"
A
"Good service. Quick quote on repair costs and timely work on car. Would definitely use them again but I hope I don't have to. :-)
"
A
"
Asheville  Auto Repair Provider Name Locked
,
Asheville  Auto Repair Provider Name Locked
and
Asheville  Auto Repair Provider Name Locked
run a friendly shop and are incredibly trustworthy. You can believe in the estimate they provide for the work you need. Plus, they are seasoned advisers for information that will be helpful when dealing with insurance companies and rental care agencies. This is the 2nd time we have taken a care to them for repair, and as with the first time, the work they performed looks like showroom quality.
My husband had a disagreement with a concrete pole concerning its location and as a a result, there were several deep scratches on the driver's side doors. Near the
Asheville  Auto Repair Provider Name Locked
of the driver's door, rust had begun to form. And someone unknown to us had left a deep scratch across the front bumper. The doors were removed and repaired and painted to look like new. Although we thought the bumper could be repaired, they found additional damage underneath when it was removed and called to give us options about paying for labor-intensive repair or purchasing an aftermarket replacement. We were able to go with an aftermarket replacement, even though they would have made more money working out a repair.
When they have the car in the shop and tell me what day I can pick it up, I can feel confident that it will be ready when they tell me. And the kindness they show in dealing with people is a very special bonus. While no one ever wants to need a body shop, it is both a pleasure and a reassurance to know they are there when we need them.
"
A
"My car was in an accident and I took to
Asheville  Auto Repair Provider Name Locked
based on reviews. They
were great. The car was not drivable and sitting in a tow lot. They had
the vehicle picked up before the insurance company could. They worked
with the insurance company and it ended up being declared a total loss. They
kept me up to date were very responsive.
"

All Auto Repair in Asheville , NC

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings Join Angie's List Now!
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Harry's Body & Fender Service

15 Piney Park Rd
Asheville, NC

HARRY'S ON THE HILL Buick GMC Cadillac

819 PATTON AVE
Asheville, NC

HEDDEN'S COLLISION CTR

2366 NEW LEICESTER HWY
Asheville, NC

Hendersonville Tire Co

20 Francis Rd
Hendersonville, NC

HERITAGE TIRE CO

2044 E US HIGHWAY 19E
Burnsville, NC

HILL'S GARAGE & WRECKER SVC

376 BIG HUNGRY RD
Flat Rock, NC

Hilltop Auto Repair

577 Upward Rd
Flat Rock, NC

HOB'S TIRES & MORE

1021 7TH AVE E
Hendersonville, NC

HOFFMAN & HOFFMAN

802 FAIRVIEW RD
Asheville, NC

HOLBERT'S BODY SHOP

133 BIRCH BREEZE LN
Hendersonville, NC

Honda Acura Service

1 Sawyer Rd
Asheville, NC

HONEYCUTT TOWING & RECOVERY

2268 SMOKEY PARK HWY
Candler, NC

Honeycutt Wrecker & Recovery Inc.

119 Broadway St
Asheville, NC

Hunter Subaru Hyundai

2520 Asheville Hwy
Hendersonville, NC

HUNTLEY'S TRANSMISSIONS

101 BEE RIDGE RD
Asheville, NC

I-26 AUTO SUPPLY

106 SUGARLOAF RD
Hendersonville, NC

I-26 PAINT & BODY INC

101 DOGWOOD RD
Asheville, NC

I-40 TOWING & RECOVERY

8 WOODMONT DR
Asheville, NC

INGLE WRECKER SVC & USED PARTS

94 OLD LEICESTER RD
Asheville, NC

INTERSTATE BATTERY SYSTEM

259 INDUSTRIAL PARK DR
Waynesville, NC