Asheville  Auto Repair

in Asheville , NC

Auto Repair Reviews in Asheville

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This body shop is excellent! They were fast and kept me informed via email pix throughout the process. The finished product was beautiful - looked like new. They are definitely where I will go in the future.
- Kay B.
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This was a superior experience. I am amazed by the work that was completed.
For many years now, I had wanted to restore my car's exterior. I read practically every review on every body shop in the area on Angie's List. I chose
and I will honestly tell you that it was the best decision I could have made.
It was not only the quality of work that I found impressive but also the customer service. The manager,
, clearly does his utmost to make sure that what you want done is what is completed and that the job will be done in a timely manner. The place was busy when I first visited. The phone was constantly ringing and the lot was full. People were coming in to drop off cars or pick them up. That was a very positive sign. However,
made it all look seamless. His managerial skills are outstanding and his ability to relate to customers is truly commendable.
An insurance company was not in the picture but it made no difference in how I was treated. I was a
customer and was prioritized highly like everyone else I had read about on Angie's List.
made sure that I did not have to spend more than necessary on a rental car so he made arrangements with his team to get the work done as expeditiously as possible.
My car has been out of production for many years and the color matching could have been a tremendous challenge.
and his team at
went to great lengths and worked extremely hard to make sure that the paint would match perfectly from one panel to the next. Great care was exercised to keep the interior of my car clean. With any paint job, there will always be the residual smell of paint even if the work is done just on the exterior. However, I learned that
had come in on a weekend night to air out my car because he remembered that my child had respiratory problems. Amazing!!!! I was beyond impressed by his thoughtfulness and consideration. Furthermore, the team went the extra mile to remove every
that could be removed from my entire car not because I asked them to but because they are perfectionists and they take pride in their work, the final product and the
family name.
If you want honesty, integrity, excellent customer service and a superior outcome, go to
. I am so grateful for what
and his team at
were able to do for my car. They achieved perfection.


- Gloria S.

Auto Repair reviews in Asheville

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I have used
Asheville  Auto Repair Provider Name Locked
twice now and am very happy with their sevice and repairs. Recently, my driver's side door had a deep
Asheville  Auto Repair Provider Name Locked
he worked on for a long time, and managed to make it look like nothing happened, for a very reasonable price. I had also taken my car there a couple years ago for a damaged bumper and they made it look like new again, and it still does. I have recommended this service to my friends, and they were happy with their work too.
- Susan G.
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We had gotten the recommendation from Angie's list and were impressed by others' comments. We drove the car out for an estimate which was performed immediately by
Asheville  Auto Repair Provider Name Locked
, the general owner/manager. He outlined what they would do and said that it was a 50-50 recommendation either repair because it was a new car and it is always a good idea to keep it up from the beginning or let it go--since it was not easily visible. He didn't pressure us either way--"It is up to you."

The estimate was detailed and the charges seemed reasonable so we opted to repair it.

The wait time between our call to schedule the work and the work itself was 3 days,and the repair was done in a day and a half--shorter that the time estimated. The cost was slightly lower as well.

We appreciated the quality of the service as well as the result.
- joseph B.
F

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It took them 2 weeks to order a part they told me twice that they would have in a day or two. this was the driver's side door handle, which was broken and unusable. when the part finally arrived,
Asheville  Auto Repair Provider Name Locked
called me and asked if i could come in this morning as it was slow and he had time to do it. I had another small job fornwhich i had received an estimate on for 2 hours labor a year ago. I described it to her, and said i only wanted to make one trip. if he could repair both today, i would re-arrange my morning and come in. otherwise i would wait to schedule both jobs another day. she said she "couldn't see why not" and that i should come in and he would do both jobs. i said i would arrive in an hour.

when i arrived he asked for the keys.
Asheville  Auto Repair Provider Name Locked
was on the phone. i walked out with the owner to the car to show him the second job. he told me he was too busy and could only fix the door handle. i told him i was told before i came that he would do both jobs, that i had only wanted to make one trip. he wouldn't even look to see the second job. told he he didn't do that kind of work. i said i had a written estimate from him for the job from last year, and had been told that he would do it. he said
Asheville  Auto Repair Provider Name Locked
is only a secretary, not the manager of the shop. i replied that "she told me you would do it before i came in". he walked away and refused to continue any conversation.

I went into the shop, and
Asheville  Auto Repair Provider Name Locked
was still on the phone. after 10 min she got up to help another customer. i describe the problem and that he had refused to do the work. she said she wasn't familar with the situation, and then ignored me. continued with the other customer and then went back to the phone. i waited another 20 minutes for her to finished her phone conversation. i explained what had happened, and asked why she told me he would do the job. she said she wasn't the manager and had thought that he could. i asked why she hadn't asked him before she told me to come. she became defensive but could not provide a reasonable explanation.

about this time the owner walks in with the keys. i told him he should talk the slogan of the cards that says "where satisfied customers send their friends" of the business card as i wasn't satisfied and they had made no attempt to satisfy me today. he said "ok
Asheville  Auto Repair Provider Name Locked
'am, we'll do that". i replied that i would call both auto shops who had referred me and tell them how poorly i had been treated here today. he said "that's fine
Asheville  Auto Repair Provider Name Locked
'am, you do that".

I checked out, repeating again that i was unhappy with the way i had been treated. they made no attempt to smooth the situation over or to apologize.
- kathleen B.
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While parked in the lot of a restaurant, someone drove into the front of my Honda CR-V with a Chevy Suburban causing about $4,000 in damage. Although I've lived in Asheville since 1986 I've not needed the services of an auto body repair shop so I called the local Honda dealer to ask for recommendations and was told about
Asheville  Auto Repair Provider Name Locked
. My local insurance company (
Asheville  Auto Repair Provider Name Locked
Insurance) also had good things to say about them so I setup an appointment and met with
Asheville  Auto Repair Provider Name Locked
Black who is the owner. Because the repairs were being paid for by the guy who ran into me (his insurance co.) I knew I needed to find an advocate - - someone who would be in my corner and do right by me and not bend to the will of the insurance company. I found that advocate in
Asheville  Auto Repair Provider Name Locked
who kept me up to date on all dealings with the insurance company and made sure OEM Honda parts were used in the repairs. I'm very happy with the repairs. My car looks great.
Asheville  Auto Repair Provider Name Locked
even cleaned my car and vacuumed the inside, a nice touch. I will recommend
Asheville  Auto Repair Provider Name Locked
to everyone. Thank you
Asheville  Auto Repair Provider Name Locked
Black!
- TOM H.
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They seemed to really care with our classic car and the price was good and very proficient and just took really good care of the car and I would highly recommend them.
- JENNY B.
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They were very helpful, found a replacement and had it picked up right away so I could have the car repaired the same day. They also brought me home and took me back to pick up the car when it was finished. The price was fair as they charged the same price for the pieces as other places plus one hour of labor - 10% since we are members.
- STEPHANIE & GARY B.
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At first I was surprised to find out that
Asheville  Auto Repair Provider Name Locked
was actually going to out-source the work that was needed to be done on my car to First Aid Auto in the Asheville area, but I guess that is what body shops do with each other. So, they brought in an expert that takes out hail dents without needing to sand and paint the vehicle which was preferred to me.
Asheville  Auto Repair Provider Name Locked
was kind and re-assuring to me when I had some doubts about the process and I am grateful for that. They also referred me to a good car rental place and went above and beyond by not only keeping their word in getting my body work done on time, but also doing a some extra detailing on the car pro
Asheville  Auto Repair Provider Name Locked
that made my 7 year old car almost look like new when I got it back. Thanks
Asheville  Auto Repair Provider Name Locked
!
- Antonio A.
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Good service. Quick quote on repair costs and timely work on car. Would definitely use them again but I hope I don't have to. :-)
- Christine K.
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All Auto Repair in Asheville , NC

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

191 TOWING

209 BENT CREEK RANCH RD
Asheville, NC

A & A TOWING & TIRE

395 HAYWOOD RD
Asheville, NC

A & B TIRE & WHEEL

10 LONDON RD
Asheville, NC

A Plus Automotive

474 N Louisiana Ave
Asheville, NC

A-1 TIRE SVC

24 CANE CREEK RD
Fletcher, NC

A-1 TOWING & USED PARTS

455 RIVERSIDE DR
Asheville, NC

A1 NORTH BUNCOMBE MUFFLER

1318 JUPITER RD
Weaverville, NC

AAMCO Transmissions

2382 Nc Hwy 66 S
Kernersville, NC

ADVANCE AUTO PARTS

300 S BROAD ST
Brevard, NC

ADVANCE AUTO PARTS

3114 ROUTE 70
Black Mountain, NC

ADVANCE AUTO PARTS

649 W BYPASS
Burnsville, NC

ADVANCE AUTO PARTS

351 K-MART PLZ HIGHWAY 276
Waynesville, NC

ADVANCE AUTO PARTS

111 WEAVER BLVD
Weaverville, NC

ADVANCE AUTO PARTS

2302 ASHEVILLE HWY
Hendersonville, NC

ADVANCE AUTO PARTS

100 HARVEY DR
Hendersonville, NC

ADVANCE AUTO PARTS

1225 SPARTANBURG HWY
Hendersonville, NC

ADVANCE AUTO PARTS

801 FAIRVIEW RD
Asheville, NC

ADVANCE AUTO PARTS

2005 HENDERSONVILLE RD
Asheville, NC

ADVANCE AUTO PARTS

905 PATTON AVE
Asheville, NC

ADVANCED TRANSMISSIONS

59 COMMUNICATIONS DR
Waynesville, NC

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