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Albany Siding Articles
Siding reviews in Albany
My house was built in 1927, and not much had been maintained since then!
I am so grateful for the existence of Angie's List to Lead me to someone as amazing as
There was so much to be done, I was afraid
We agreed on our price at the start, and although the jobs themselves turned out to be more involved than we had anticipated,
He was even able to advise my mason on how to vent my drier outside, had
He believes in complete openness in communication. He's truly dedicated to fully understanding exactly what it is you want, doing exactly that.....and then going beyond to exceed those expectations!!!
I was so excited to come home everyday and see the house's beautiful transformation, I was repeatedly left in awe...as were my neighbors! They were all impressed and eager to tell me how they could tell he worked to very high standards of quality, standards of quality that they rarely see anymore.
I can only say that this house became the possibility of becoming a home because of the care that
I hope to have him back for any and all jobs big and small, my trust in him is unparalleled.
For anyone fortunate enough to hire
Work went very well.
We were told we would be hearing from the install team within a few weeks. When work had not started by the first week of October, we called to inquire. We were told we would be hearing from someone by the end of the week. That Friday we were told the installation team would be by on Monday to begin the install. We were expected to be onsite to meet them at the start of the work. Even with the short notice I took time off work to make certain everything started on time.
Some of the crew arrived right on time but others were apparently missing. We went through the details of the work, how I needed to take pictures off the external walls so they didn't break from the banging. After a few hours I had noticed that the work permit was still not on location, and it was a holiday (Columbus Day). The dumpster that was supposed to be in site was also missing. I was assured that both were on the way. By mid-day they indeed arrived and work began.
The gentlemen on site working were always very polite and professional. However, it seemed to me that more often than not one person was left on site alone. Work seemed to go nowhere! With two dogs locked in the house while work is being done it seemed that the job took way longer than necessary. When they did actually have more than one person on site you could see the work flying by.
Realizing how far behind they were, we were asked if it was acceptable for them to work on the weekend. We agreed, reluctantly, because we just wanted to get the house back in order and our dogs back on a normal schedule. They worked sun up to sun down to catch back up to schedule. I admire their dedication to try and get back to schedule, but it would have not been necessary to disrupt our lives if they had the right staff on site all along.
During the installs, both storm doors ended up being removed. One was obviously damaged, but it was for the garage door we seldom ever use so we told them to not worry about it. The front door, however, does not close. Somehow they managed to re-attach a storm door so that it does not come within two inches of the latch that holds it in place. I wanted to make a big deal of this but my wife reminded me we were planning in getting new doors soon anyway so we can just swap around the timing of other projects to make the doors sooner. I managed to let it go.
After the siding, fascia and soffits were completed, we were informed that the gutter people would be calling to set up the install. Later that week we were contacted and informed there was a problem with our order. The color we ordered was not available. The installer worked with my wife to select the color that would be the best alternative, and I agree it probably looks way better than the color I selected initially. I was a little more than annoyed that I was finding out nearly three months later that the color I selected wasn't available any longer. Why did this detail wait until the day they were supposed to be starting work to be started?
After the siding was done I noticed two problem spots. On one corner of the house the siding was not connected to anything and was just moving with the breeze. Right near the front entrance there was a two inch gap that was visible near a window. I called in and was sent to the voicemail of the woman in charge of service - I was disconnected while her voicemail greeting played. I called back and left a message with the receptionist. Instead of hearing from the woman in the service department I was surprised with a call from the contractor who agreed to come out and look at the problem spots that evening. He did not show.
A few days later, the gutters were done without anyone even telling us they were going to be on site. I am very happy they were able to get done in a day and they looked beautifully done - but we had no idea they were going to be on site and were not able to alert our neighbors who work at home during the day.
We then got a call from
Days later, that follow up had still not occurred. We had some heavy rain and I discovered a leak in the gutters. RIGHT IN FRONT OF THE DOOR! The very reason I decided to get gutters was to not have the roof drain on us as we get the dogs in from outside when it rains, and now we have the entire side of the roof draining into a gutter that is literally leaking right on top of us.
I was angry, but waited until the next day to call so I would not say something offensive. This time I was able to get through to the woman in the service department. She mentioned that there were two separate contractors that
I have still not heard a word on the gutters.
Overall, there are some quality products offered by
I do believe I received a fair deal on the product I purchased. But finding out they were feeding me a sales line to get me to complete an order really left a bad taste in my mouth. If the gutters were repaired tomorrow and everything was fine, I probably would have agreed to do business with
The whole process was fantastic. of the project. We then had a meeting to pick out siding color and design, which gave us a little trouble because we have a screen room.
This is where the problem began. I did not hear from
So I can't really give a review of
We think we're the best, and we can prove it.
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Castleton On Hudson, NY
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