Sample Reviews

F

Rating
I bought an Angie’s List “Big Deal” for a Chimney Sweep from their website in February and had the work performed in August, after repeated re-scheduling (something I now see others have suffered with in recent reviews).
First the good…although the scheduling for the Chimney Sweep was re-scheduled by them several times, their coordinator was always pleasant, professional and friendly and even followed up the day after the work was complete. Unfortunately, the guy who performed the work was not as professional.
The initial problem arose because of a misunderstanding between C&H and my wife who was at the house when the chimney sweep was scheduled. They asked her where the fireplace was and she stated there was one in the living room and another upstairs, not aware that the Angie’s List voucher only covered a chimney sweep. According to her, there was no mention of a price for the change in work order, nor an explanation (I didn’t even know they offered this “service”). The issue with this is that the upstairs one is a gas fireplace, and didn’t require a cleaning (or sweep) since it had been cleaned 2 months prior by a gas fireplace specialist. It’s also worth mentioning that when I inspected the chimney sweep work, there were still several areas of visible creosote left on the damper, which I will have to remove myself (their primary job was not performed well either). I sent them an email after they had done both jobs asking them why they had cleaned it and charged $105 for about 5-10 minutes of cleaning an already-clean gas fireplace, to which I would have expected either an apology, a waiving of the charge, or both. Instead, I received a slightly rude response blaming the mix-up on poor communication with my wife and telling me the full payment was due...I chose not to reply and didn’t think much more about it.
The following day, I received a call from them, and I initially though “Oh, maybe they’re calling to set things straight”. I couldn’t have been more wrong. The man who called initially asked me what the problem was and as I started to tell him immediately started talking over me and filibustering everything I said, with an obvious disinterest in why I could have possibly been unhappy. I tried to ask him how a professional would not recognize that the fireplace I had not asked to be cleaned had already been cleaned and not used and he claimed it was still dirty and needed cleaning. Then the truly unbelievable happened…he then proceeded to threaten me with “black-listing” me from “the industry” if I did not pay for the service, as well as putting a lean on my home to prevent re-financing etc. I tried to tell him that payment wasn’t the issue, but fairness was the issue, but at this point he wasn’t listening. Next, I told him that I will let everyone know about my experience and that he had lost my business…he replied by vowing to retaliate via Angie’s List rebuttal and hung up. The next day, I sent them a check for the “service”, paying in full for essentially nothing, as the price for never having to deal with them again. “Big Deal” indeed.
Overall, this was the worst experience I’ve had with any contractor or business in my life. It also reflects poorly on Angie’s List “Big Deals” which are supposed to protect us all from such shysters. If there was a letter available below F for this company, they have earned it.
Stay away…stay far away.
- Douglas D.
F

Rating
I called for an appointment and they had enough trouble doing that. I should have known from the lack of unprofessionalism then, but I still went ahead and made an appointment. The women who runs it scheduled me, TWO WEEKS out which was bad enough. Finally the day came and I waited and waited there, no call, no show. So I called finally and said I am waiting for my appointment no one is here. She was like " Oh, yeah, he is not going to be able to make it today he had sometimes he had to do." No apologizes for the two week waiting time for nothing. So I was thinking W** and said well, will they be coming to tomorrow? She told me "Oh no, I'll have to reschedule you." So out of uncertainty I said okay when? She tried to schedule me a month later! I just said forgot this, you guys have wasted enough of my time. I would never recommend these fools to anyone.
- Crystal R.
C

Rating
Albany Chimney Covers Provider Name Locked
then informed me that the chase cover on the exterior chimney was rusted and needed to be replaced. I looked into the inspection report of the property but didn't find any mention of it, but we decided to do the replacement anyway. The replacement costs an additional $533.11. We were not shown the rusted old chase cover when they took it down in the next visit in June. When the new chase cover was eventually replaced, C&H informed us via email that it was done. I had since, called C&H many times, leaving messages, talking to the customer representative, to request for the receipt of work done and finally received it in month of August. I was super frustrated with the lack of responsiveness and that brought the overall experience a C. I'm sure the work was good but I will opt for another chimney company.
- Stacey Y.
A

Rating
Needless to say , I am BLOWN AWAY by both the service provided by Angie's List in helping me sign-up & getting everything going ( thanks so kindly ,
Albany Chimney Covers Provider Name Locked
@ Angie's List Customer Service ! ) as well as
Albany Chimney Covers Provider Name Locked
from
Albany Chimney Covers Provider Name Locked
& Cooling ... THE LORD bless you ALL & please keep rocking the 'net with outrageously great service --- Thank You All so much !!!

- Lou M.
A

Rating
I can't say enough about
Albany Chimney Covers Provider Name Locked
and his crew. Showed up when they said they would and worked every day weather would allow on our old house. Brick and wood repairs look great. So glad we were referred to him by a friend. Excellent care and craftmanship.
- Kathy S.
A

Rating
Albany Chimney Covers Provider Name Locked
was great! He does what he says, professional, knowledgeable, and does a great job. A very pleasant person to work with. He is ethical and believes in doing the job right.
- stacy L.
A

Rating
It went really, really well! They were in my neighborhood and gave me a great deal on my chimney cleaning so I had them come over. They were very courteous, prompt and even called me to confirm when they were on their way. They were very professional and were clean and left everything they touched better than the way they found it!
- john M.
F

Rating
Bid $2,200.00 for chimney repair,
Albany Chimney Covers Provider Name Locked
pointing of house and chimney, repair of front porch, waterproofing and flashing, washing of whole house top to bottom. Required a $1,500.00 deposit with the remaining $700.00 due upon completion in 2 weeks.
The following week he said he said he would
Albany Chimney Covers Provider Name Locked
brick above a side garage door, 2 garage windows and above the main garage door and
Albany Chimney Covers Provider Name Locked
up and replace the garage door header for an additional $750.00. I agreed, and he asked for $450.00 for materials to include brick, angle
Albany Chimney Covers Provider Name Locked
, header and sealant which I paid.
Over the coarse of 6 weeks he showed up occasionally and worked a few hours here and there and continued to ask for additional money. Over this time I paid an additional $500.00 only because I was afraid he would never return to complete the work.
On 7/26/14 he said he was coming to wash the house and wanted an additional $250.00. I delayed responding to him until he said he was done and then told him I was out of town and would pay him after I returned and inspected the work. This lead to a heated phone discussion, demand of payment and eventually him hanging up on me.
When I returned on Saturday to find that he only cleaned the gutters, not the entire house I refused payment and another more heated phone conversion ensued prompting me to call the police.
I informed him he was fired and I would not pay another cent and to never call, text or come on my property again or I would call the police and that I intended to take him to small claims court in an attempt to recover some of the money for the materials he never produced and the work that was never completed but paid for.
cleaner and The motor on my home is partially ground out in some areas, partially filled in some, not yet touched in other areas, missing bricks, is exposed above one window, mortar stained, landscaping torn up, stoop not complete, and missing the materials I paid for (brick, lumbar for header, flashing, cleaner and sealant.)

- alan C.
F

Rating
Set up an appointment online, which was confirmed. The appointment was missed, no call no show.
We called to follow up, and did not receive a return call
- Stephen L.
A

Rating
Albany Chimney Covers Provider Name Locked
came out at my request to inspect and clean my chimney and provide estimates for some other work. He worked quickly and talked me through everything and answered all my questions. I was watching over his shoulder the whole time over curiosity and he was nice enough to speak with me while he worked. I will be using him again soon.
- Jeremy B.
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All Chimney Covers in Albany, NY

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A & C Contracting

Gloversville, NY
Quality construction services at affordable prices!

A Clean Sweep

P.O. Box 167
Clarksville, NY
Family owned & operated

A-Z Property Maintenance

Saratoga Springs, NY
We maintain & repair all of your property's needs a thru z.

ABRAHAM HEATING & COOLING

322 State Highway 67
Amsterdam, NY
We are a family owned and truly operated heating and cooling company. the founder of abraham...

Accurate Pest Control

1161 Curry Rd.
Schenectady, NY
Award winning. owner operated. we have a team of seven and have certified commercial...

Actual Chimney Specialist LLC

4 Alps Mountain Rd
Averill Park, NY
There is always the owner on site with a laborer. we are very respectful of your home and...

Adirondack Contractors & Associates

126 Maple St
Corinth, NY
4-5 employees. no subs. cost is determined by the job. no travel fees. from basement to...

Adirondack Stoves

111 Nott Terrace
Schenectady, NY
Adirondack stoves is an authorized dealer for enviro, keystoker stoves, lennox gas and wood,...

All Around My Home Solutions

106 Clamsteam Road
Clifton Park, NY
We are a family owned company with more than 30 years of home improvement and remodeling...

All Certified Chimney Sweeps

22 Midline Rd
Ballston Lake, NY
Owner-operated chimney sweep business, serving the ny capital district since 1977, cleaning...

All Points Construction

PO Box 237
Greenville, NY
I am a sole proprietor, but i can handle all of your building and remodeling needs.

Allstate Roofing & More LLC

78 Gaslight Ln
Rochester, NY
Additional email - w2bmw@yahoo.com.

ALTAMONT CHIMNEY SWEEP

1096 LEESOME LN
Altamont, NY

Amore Builder's

p.o. box 1752
Latham, NY
Amore builder's is a small company owner operated no subcontractor's.we guarantee all our work...

Anthonys Masonry

300 Eleventh St
Schenectady, NY

Arnold's Masonry, LLC

wooster ave
Waterbury, CT
Arnold's masonry, llc is family owned and operated. we bring almost twenty years of...

Around The House

959 Ulster Landing Rd
Saugerties, NY
Around the house is most interested in the sale and installation of wood burning boilers. we...

B and M construction

5 wembly place
Gansevoort, NY
B and m construction is an all phase construction company .we have 5 employees that are all...

Battenkill Slate Company LLC

281 BELLE RD
Buskirk, NY

Bill Miles Custom Masonry & Repair

1 Milky Way Rd
Troy, NY
If the stone work around your home is damaged or worn-out, you could be on your way to a major...

BOLD HEATING & AC

509 CAMPBELL AVE.
Troy, NY
Bold refrigeration heating & air conditioning, inc. is a local family owned and run business...

Bricks, Blocks and More

PO Box 68
Stillwater, NY
We are a family owned construction company in the albany and saratoga area.

Capital District Construction

22 Pinewood Rd
Guilderland, NY
Full service home repairs and commercial projects experts. from scope of work to final...

Capital District Contracting inc.

Latham, NY
Capital district contracting are your renovation experts. call us for a free estimate and get...

Capital District Wildlife Control

82 N Lincoln St
Mechanicville, NY
Capital district wildlife provides animal control, animal removal and animal prevention...

Capital Region Masonry

1 wood st 1 fl
Albany, NY
Capital region masonry has the skills and equipment need to beautify your home. since 2007 we...

Central Masonry and Chimney Inc

10 E State St
Dolgeville, NY
Additional phone numbers - (518) 234-2073, (518) 283-4947, (518) 743-0010, (518) 743-0010....

CHIMNEY DOCTORS

1566 Division St.
West Charlton, NY
Your full service chimney consulting professionals

Classic Copper Works

9337 Spring Cypress Road
Spring, TX
Classic copper works uses time honored german copper smith techniques handed down from father...

Clifton Park Chimney Maintenance

138 Clamsteam Rd
Clifton Park, NY
Owner operated - husband and wife team, no sub-contracting, established in 1983.

Country Sweeps Chimney Service

300 Schodack Dr
Castleton On Hudson, NY
Been in business since 1990. son jeff started working for business in 2010. we are a full...

Couture Contracting & Modular Homes

383 Stuffle Street
Cropseyville, NY
All phases of construction from the ground up. we provide full service construction as well as...

DL Industries

1010 Washington Avenue
Rensselaer, NY
Stone masonry and related work as indicated in selections. number of employees and...

DP Heating and Cooling

P.O. Box 915
Glens Falls, NY

dynamic construction

1026 Trinity Ave
Schenectady, NY
Dynamic construction is offering 10% discounts when you mentioned you heard of us thru angies...

Empire State Plumbing, Inc

260 Osborne Rd
Albany, NY
We offer 24 hour emergency service which means our telephone is answered 24 hours a day. our...

Empire State Restoration + Development

PO Box 6003
Schenectady, NY
We are a family owned and operated full service consturction company based out of schenectady,...

Fixd It

Averill Park, NY
Fixd it is a full service home repair company specializing in many facets of home repair. if...

Get it Done Contracting

2nd street
Albany, NY
We are a small family owned business, been in the contracting business fir over 25 years....

Go Green Express Home Services

145 S William St
Newburgh, NY
Go green express home services, llc. is leading the way to a cleaner, greener, more cost...

H&G Genral Contracting

Po box 129
Sand Lake, Ny

H&G Genral Contracting LLC

Po box 129
Sand Lake, NY
We are a one call does it all company customer satifaction is out main goal all major credit...

Hayner Masonry

22b Adirondack circle
Gansevoort, NY
Hayner masonry is an owner operated business founded in 2011 by daniel hayner. with 12+years...

HouseSmart Home and Office Improvement

221 Northline Road
Ballston Spa, NY
I am a hands on full service contractor who works with my customers to achieve the best...

J & S ROOFING INC

814 GROOMS RD.
Rexford, NY
Our mission: to provide homeowners with a superior quality roof and professional service...

Jay's painting and general contracting

4259 RT 20
Castleton On Hudson, NY
Over 30 years experience. fast, friendly, reliable. i have never had a dissatisfied customer....

Jeffrey Mason

PO Box 6003
Schenectady, NY
I work on everyone of my jobs to ensure quality, time management, and to prevent careless...

Jellco Construction INC

PO Box 4550
Saratoga Springs, NY
Jellco construction is an owner-operated construction business established in 1990 by...

JRS-Handyman

100 Lawrence St
Rensselaer, NY
We are a small family owned, part-time business helping people take care of their homes. we do...

Kinetic Basement Solutions Inc

PO Box 765
Clifton Park, NY
As of august 8, 2012, kinetic basement solutions, inc was taken over by new owners greg...

Laurenzo Contracting, Inc.

613 Clement Street
Mechanicville, NY
We are a small, local contracting company. we complete private and insurance jobs.

Lazio Construction, Inc.

63 Nott Rd
Rexford, NY
Mason contractor in business over 30 years. family owned and operated.

Level Best LLC

207 Riverview Rd
Rexford, NY
Home remodeling

Malone's Heating, Cooling, Plumbing & Remodeling L

45-47 S Hudson Ave
Stillwater, NY
Here at malone's plumbing, heating, cooling, remodeling, llc we have the do it right,...

Matchless Stove & Chimney

693 US Route 9W
Glenmont, NY
Matchless stove & chimney is committed to offering clean, professional and courteous service...

Matchless Stove & Chimney Inc

1774 State Route 9
Clifton Park, NY
Matchless stove & chimney is committed to offering clean, professional and courteous service...

MDS Masonry

110 brookline rd a2
Ballston Spa, NY
M.d.s. masonry is a small,honest,family company that takes pride in doin good work.

Mr Chimney

529 Rockland Ave
Mamaroneck, NY
Mr. chimney is a full service, chimney and fireplace repair, asbestos removal contractor. we...

Mr Soot Professional Chimney Sweep

3143 E Lydius St
Schenectady, NY

msmasonry

Esperance, NY
Self employed sole proprietor

Naum Shkaf Painting and Roofing

1420 Best Rd.
East Greenbush, NY
Small locally owned business for the last 30 years.. 1-3 employees, working on various...

NML Contracting & Roofing

PO Box 11213
Albany, NY
Owner-operated. uses subs for plumbing & electrical. cost is determined by the job. no travel...

Northeastern Masonry & Chimney

1650 US Route 9W
Selkirk, NY
Dba: northeastern fireplace and design & northeastern fence. family owned and operated....

OLD DOG MASONS

5861 VEEDER RD.
Slingerlands, NY
2 brothers that have been in the masonry business for 50+ years, billing can be worked out...

Over The Top Chimney Services

1744 Broadway
Schenectady, NY
We are a fully licensed, family owned and operated company with over five years in the trade....

Pelton Contracting

804 county route 111
Hannacroix, Ny
My name is jeff pelton. ive been doing construction for 35 years. im the dba owner of pelton...

Perfection Roofing

78 Whitehall Rd
Albany, NY
Perfection roofing has been proudly serving the capital district of new york since 2005. we...

plumb roofing and chimney repair

1222 Cullen Ave
Schenectady, NY
I have been in business for eleven years and i take alot of pride in what i do, and i am a...

PROFESSIONAL CHIMNEY SERVICES

2322 HARRISON
Schenectady, NY
Professional chimney services was established in 1986 and is a basic family owned and operated...

Reliable chimney services

Union st
Athens, Ny
Chimney services

RINSLER MASONRY

PO BOX 554
Slingerlands, NY
Owner operated. no subs. charge a flat rate of $320 per day. travel charge may apply. no...

RJK Renovations

900 Rock City Rd
Ballston Spa, NY
I am an independent contractor highly skilled in all the categories listed. no job too big or...

Ron's PropertyMaintenance Inc

12 Kenlyn Drive
Albany, NY
Ron's property maintenance is a full service resdential remodeling and repair company i employ...

Ryan Builders

Albany, NY
Ryan builders is a family owned and operated business serving the capital district for over 30...

Sacandaga Stove & Chimney LLc

2808 Sta hey 29
Johnstown, NY
The hearth. it’s the place where families gather, a place to entertain. it’s seen families...

Saratoga Chimney Sweep

15 Farmington Ave
Gansevoort, NY
Saratoga chimney sweep is a family owned and operated business and is certified by the chimney...

Sealed Right

391 9TH ST
Troy, NY
Owner works on every job! no travel charges. free est. factory warranties done once!...

Sherwin P. M. And Construction

3219 E Lydius St
Schenectady, NY
Construction company with low overhead to keep prices low. fast response and call back policy....

Signature Homes & Renovations

447 County Route 10
Corinth, NY
Billing is usually a scheduled payment method, issuing invoices over the course of 2-4 weeks....

Signature Homes & Renovations

447 county route 10
Corinth, ny

Spire Restoration LLC

2 Locust Ct
Ballston Spa, NY
We have a staff of 11 employees, we do both general and sub-contracting, payment terms are...

Stephen Colfels

PO Box 301
Glenmont, NY
Stephen colfels has been in business for more than 25 years, serving customers with high...

Superior Masonry Solutions

114 Fordham Road
Valatie, NY
Fully insured masonry contractor specializing in stone patios, colonial reproduction...

TJ Parry Construction Company LLC

Schaghticoke, NY
Tj parry construction company llc is a privately owned company that is capable of undertaking...

tlc residential and commercial

25 Fish Lake Ave
Niverville, NY
Plumbing electrical building contractor 20 years experience on all building phases. big or...

Top Hat Chimney Sweeps

56 W Grand St
Palatine Bridge, NY
We are an owner opperated family business taking care of upstate new york chimneys since 1979....

Two Brothers, LLC

81 pierre ave
Garfield, NJ
Two brothers general construction llc

United Bat Control of New York

1 Nates Ct
Burnt Hills, NY
Family owned and operated. full service bat and nuisance wildlife remediation. nysdec ...

United Specialists Inc

424 New Scotland S Rd
Slingerlands, NY
We are an expert chimney maintenance company with 35 years exerience. we do all the work...

Upstate Property Service

430 Clarendon Street
Schenectady, NY
Upstate property service is a full service home maintenance company offering our customers a...

Windows Plus

2380 rt 385
Coxsackie, NY
We are a window cleaning, pressure washing, and gutter cleaning company. we use enviornmentaly...

Windswept Chimney Service

6 Vista Drive
Schenectady, NY
Warming hearths since 1986, windswept chimney services the capital district area. we pride...

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