Sample Reviews

F

Rating
On April 11 2014 I contacted New England Canvas Manufacturers LLC/
Albany Awning Companies Provider Name Locked
about having 2 awnings replaced at my property. On April 15th I met with
Albany Awning Companies Provider Name Locked
a representative of
Albany Awning Companies Provider Name Locked
Mr.
Albany Awning Companies Provider Name Locked
who gave me an estimate of $790 plus $31.60 tax for a total of $821.60 to replace the two awning which are located on the 3rd floor, Mr.
Albany Awning Companies Provider Name Locked
informed me that it would be 6 weeks before they would be ready and that they would be using the existing hardware. After conferring with family members I decided to contact
Albany Awning Companies Provider Name Locked
and have them proceed with replacing the awnings with half down and half upon completion. On April 17th an electronic withdrawal was made from a household account at
Albany Awning Companies Provider Name Locked
Credit Union in the amount of $410.80.







starting in June I called
Albany Awning Companies Provider Name Locked
on
Albany Awning Companies Provider Name Locked
16th (just over 9 weeks) and asked them ‘when’ were they coming to take down the old awnings, I was told by the company’s owner
Albany Awning Companies Provider Name Locked
Yennaco that no order had been taken to replace my awnings, when I informed them that an electronic payment had been made to them on the 17th of April Miss Yennaco informed me that the order had the wrong name on it and it was under my first name “
Albany Awning Companies Provider Name Locked
” she apologized and told me they would be out the following week and I specifically told her that they were to call me when they were on their way, I did not see them the following week and I was given the excuse that they brought the wrong ladder and that they didn’t know I wanted them to call. I called them on
Albany Awning Companies Provider Name Locked
22nd no phone call returned I called them again 3 times more on
Albany Awning Companies Provider Name Locked
23 and no return calls, 3 times more on
Albany Awning Companies Provider Name Locked
24. I called again on Monday
Albany Awning Companies Provider Name Locked
28th and left a message that they either send someone out by the end of the week or I want my deposit back, again no call from Miss Yennaco, I sent the following e-mail on
Albany Awning Companies Provider Name Locked
31st





Miss Yennaco

I spoke with you Monday about either sending someone out here to remove the awnings that I already put half the deposit down,16 weeks ago or I would like my deposit back. I was told on the day your man came here to give me an estimate that it would be a 6 week wait time. I have still heard nothing, no response what so ever, no phone call with an apology and refund of my deposit, no e-mail, no one showing up to take down the old awnings, nothing. I will contact my lawyer tomorrow seeing how I gave you to the end of this week to respond.


I received the following e-mail reply on August 5th, 5 days later



Hi,

Thanks, as you will note on your paperwork there are no cancellations.



Thanks,

Albany Awning Companies Provider Name Locked
Yennaco
it was only after I threatened legal action and that I would be contacting the Better Business Bureau that they came out to remove my old awnings. I sent the following e-mail on august 5th



To
Albany Awning Companies Provider Name Locked
Yennaco Aug 5 Miss Yennaco

I am finishing up a letter of complaint that I will be sending to the Better Business Bureau within the hour that details from the first time I contacted Atlantic Awning on April 11 through last Friday when I expected my deposit to be returned and how I have heard nothing from you until this recent e-mail, a time period of 17 weeks on something that I was promised would take 6 weeks when I spoke to Mr
Albany Awning Companies Provider Name Locked
on April 15 when he came to estimate the awnings. 11 weeks after the time promised, at this point I don't know if I want someone from
Albany Awning Companies Provider Name Locked
doing anything on my property considering the way I have been treated from not even having the correct name on the work order to not contacting me when I clearly asked that your workers call me when they were on their way to take down the Awning 2 weeks ago. the lack of professionalism that I have experienced with
Albany Awning Companies Provider Name Locked
leaves me wary of any product from your company , I have worked for professional contracting companys in renovating apartment's in the Back Bay section of Boston as well as Brookline and
Albany Awning Companies Provider Name Locked
NH and I can tell you that if the people who contracted that service had been treated the way
Albany Awning Companies Provider Name Locked
has treated me, we would have been thrown off the job sight and asked not to return. I have already removed one awning on the back of the house which took me less than 5 minuets without a ladder. if your people are not here first thing in the morning than I would ask you once again to return my deposit or I will move forward with legal options in recovering it as well as any legal fees and court cost's.

I expect to have a reply from you within the hour.


Regards

Albany Awning Companies Provider Name Locked


I received the following reply on August 5th






On Tuesday, August 5, 2014 12:14 PM,
Albany Awning Companies Provider Name Locked
Yennaco <
Albany Awning Companies Provider Name Locked
@
Albany Awning Companies Provider Name Locked
.com> wrote:





Hi,

We would like to remove the awning tomorrow morning the 6th. Let me know if this works.
Thanks,

Albany Awning Companies Provider Name Locked
Yennaco

They came out first thing in the morning to remove the awnings “17 weeks after I ordered them and put half the money down” and under threat of a lawsuit I sent the following e-mail on august 25th



To
Albany Awning Companies Provider Name Locked
Yennaco Aug 26 at 8:25 AM

Ok so its Aug 26, tomorrow will
Albany Awning Companies Provider Name Locked
the 3 week anniversary of your people coming out to remove the awnings after waiting almost 20 weeks from the time you accepted payment to replace them.

can I expect them to be installed this year or am I hoping for too much?



JM
Again I have heard nothing from either Miss Yennaco or
Albany Awning Companies Provider Name Locked
and it is for this reason I am writing a complaint to the Better Business Bureau.
I sent her a copy of the complaint that I sent to the Better Business Bureau and this was her reply
Albany Awning Companies Provider Name Locked
Yennaco Thanks for this and your yelp review! To Me Thanks for this and your yelp review!







bottom line is, this is what you'll be dealing with if you chose
Albany Awning Companies Provider Name Locked




I'm going to the courthouse tomorrow to file a small claims lawsuit



















- james M.
A

Rating
Everything as promised. Calls promptly returned. Managed a rush job just before a holiday. Totally friendly and professional.
- Libby D.
A

Rating
Albany Awning Companies Provider Name Locked
was very professional. He came to the house twice (second time to confirm measurements) and even modified the size at the last minute due to some water runoff concerns. He said the interval between order and installation would be 4-5 weeks but he was ready in 3. The awning is exactly what we wanted and makes the deck a year round use area. It also keeps water from running through the deck so the patio underneath is now dry all the time. The framework is very strong and easily supports the 2 ceiling fans I have installed.
- Peter D.
A

Rating
It was a pleasure working with this company. Our salesman
Albany Awning Companies Provider Name Locked
took all the time necessary to personally make sure I was completely satisfied. He is polite and professional. He took time to review the process, offered a large selection of material, accurately measure, and ensure proper installation. He and his team make the awnings and frames in their own shop so they fit perfectly. They were flexible with my calendar for installation and them installed both awnings in one day. Great price, quick completion. The awnings look fantastic. I would highly recommend this company.
- suzette T.
A

Rating
Perfectly. Crew was quick, clean and thoroughly efficient. I could not have asked for a better experience.
- Linda K.
A

Rating
Everything went very well, ahead of schedule. A.D. arrived a little before the scheduled time, that was great, he accessed the damage and gave suggestions as to what needed to be done. He gave me an estimate. We set up a date/time for them to come and get the awning. Within two weeks the awning was repaired and on its way back. The wiring was repaired for all three units. The awning was replaced and better than before. While working on the awnings, they cleaned all of the awnings so now they all look new. They also took screening off of the awnings that were not necessary. All three workers were very professional and very diligent in their work. When they left, they cleaned up after themselves.
- cheryl B.
A

Rating
We contacted the provider after having talked to a variety of other companies. They came to my property and inspected the site, showed us the options and models and explained the pros and cons of each model and type of awning. We even asked them about models that other companies showed us and they also gave us offers for those as well after explaining any differences among them. They left us brochures with the specific awning models that we decided to consider.
After deciding on the specific model, we called and asked them to do the installation after coming back from vacation. They agreed accommodating our schedule. They showed up on time (with a crew of 3) and completed the installation within an hour as promised. One of the guys explained to me how to maintain it and how to adjust its slope (our awning model had this capability).
Overall a great experience with no issues, no delays and no misunderstandings. I definitely recommend the company to anyone who wants to install awnings in their house.
- John K.
A

Rating
I was impressed with the punctuality and professionalism. I contacted 2 other awning companies and their price range for removal was ludicrous! Not only was my project completed within days when all other lead times were several weeks out, it was completed at the best pricing too!
- Chelsi A.
A

Rating
Nick and
Albany Awning Companies Provider Name Locked
were right on time and did a thorough job of taking off all the screens, cleaning them and putting them in the garage for us. They then cleaned all the windows inside and out and explained some problem areas. We are putting our house on the
Albany Awning Companies Provider Name Locked
and it will help make a good impression with clean windows!
- Charles P.
A

Rating
The provider came to the house to measure, and show us fabric samples. They took the time to explain the levels of quality of each line of fabrics. This helped me make an informed choice. In less than 2 weeks the awning was completed and installed. It looks great and the quality is evident.
- Peggy R.
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All Awning Companies in Albany, NY

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

4th generation awning company

50 wetsel rd
Troy, NY
Awning manufacturer

A & C Contracting

Gloversville, NY
Quality construction services at affordable prices!

Albany Awning

595 New Loudon Rd
Latham, NY
Additional dba - capital property renovators llc. family owned.

Allied Construction

po box 220
East Nassau, ny
Allied construction covers all your construction needs from small renovations to building a...

American Jewel Window Systems

80 Industrial Rd
Lodi, NJ
Quality, affordable high efficiency windows and doors that are built to last, season after...

Awnpoint Awning

659 Consalus Ave
Schenectady, NY
Awnpoint awning and fabrication offers a variety awning sales and services... from business to...

BST Products Inc

52 Marway Cir
Rochester, NY

C.W.Whalen & Sons

5 North street
Troy, NY
We are a 137 year old party rental business, family owned and operated.

Champion Window of Albany

12 Petra Lane
Albany, NY
Through 60 years, champion uniquely provides trusted “single source” responsibility...

Classic Copper Works

9337 Spring Cypress Road
Spring, TX
Classic copper works uses time honored german copper smith techniques handed down from father...

Comfort Windows

898 Troy Schenectady Rd
Latham, NY
We never use subcontractors, each installer is a comfort window employee that takes pride in...

HouseSmart Home and Office Improvement

221 Northline Road
Ballston Spa, NY
I am a hands on full service contractor who works with my customers to achieve the best...

James & Doraine Bushnell

43 Martins Hill
Ravena, NY
General contracting-construction sercives any and all types of maintenance , remodeling...

JPH Property Solutions, LLC

1121 McClellan Street
Schenectady, NY
Jph property solutions, llc aims to be the capital regions leader in custom renovations, new...

JRS-Handyman

100 Lawrence St
Rensselaer, NY
We are a small family owned, part-time business helping people take care of their homes. we do...

McBain Carpentry Services

2519 2nd Ave
Watervliet, NY
Mcbain carpentry services has over 20 years of carpentry experience in the capital district....

Patio Enclosures by Great Day Improvements

8 Access Road
Albany, NY
Great day improvements, llc is a residential/commercial remodeler and manufacturer that offers...

RETRACTABLEAWNINGS.COM

5160 NW 165 Street
Miami Gardens, FL
Www.retractableawnings.com is a manufacturer/distributor of all types of retractable exterior...

Ryan Builders

Albany, NY
Ryan builders is a family owned and operated business serving the capital district for over 30...

Sacandaga Stove & Chimney LLc

2808 Sta hey 29
Johnstown, NY
The hearth. it’s the place where families gather, a place to entertain. it’s seen families...

ShadeTree Canopies – for COOL outdoor living space

Columbus, OH
factory direct service. shadetree® canopy systems are a unique, patented shade system. ...

SkyClimber Window Cleaning

30 Central Avenue
Troy, NY

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