Best U.S. Contractors of 2010
Avi Gabbay’s customers say he delivers honest, friendly and speedy service. Photo courtesy of PSeeSolutions
Expert Flooring Solutions | Las Vegas
Member Jeannie Schaeffer had difficulty finding a company willing to install the floor and baseboards she wanted until she called Expert Flooring Solutions.
"He listens to what you want," Schaeffer says.
With more than 35 years of experience, owner Tom Rossi says he's learned the importance of being available to customers.
"I follow up on everything," says Rossi, who holds three different state contracting licenses for carpentry and flooring. "I don't let my customers pay until they're happy."
Expert Flooring Solutions was one of our national Best Contractors in 2009 and received more than 30 nominations from Angie's List members for our Pages of Happiness feature last year.
Rossi's company offers green products like bamboo, as well as flooring made from recycled materials. Rossi sponsors a local Little League team and donates money to the homeless.
Barrett Tree Service East Inc. | Somerville, Mass.
Returning for the second time to the national Best Contractors List, owner Trumbull Barrett continues to impress.
"I enjoy the challenges of tree care in an urban setting," says the certified arborist, who employs seven at Barrett Tree Service East Inc. "Our team is dedicated to providing high quality work and excellent customer service."
Angie's List members have praised the company by nominating it 20 times to our Pages of Happiness feature for their professionalism — even toward pets — and attitude of common courtesy.
"I called them at 9 p.m. because a limb came down during a storm," Chris Nichols says. "No one else would respond but Barrett. They're great to work with."
Barrett says it's important to give back to the community and does so by donating woodchips to nature preserves for walking trails.
PSeeSolutions | Columbus, Ohio
Even before Avi Gabbay started PSeeSolutions in 2006, he was helping friends solve computer problems. Now he wows customers with his down-to-earth approach.
"I try to speak their language when it comes to computers," says Gabbay, who aims to deliver "customer service with an exclamation point!"
He netted more than 30 nominations from members for our Pages of Happiness feature last year; won the Super Service Award in 2007, 2008 and 2009; and was among Columbus' Best Contractors in 2008 and 2009.
New Albany, Ohio, member Pat Howard says Gabbay's integrity is what makes PSee stand out.
"I can't think of another company I've had better service from in any field," Howard says.
Gabbay also recycles and donates refurbished computers to social service organizations in the Columbus area.
East Coast Comfort Inc. | Philadelphia
"From A to Z, they were easy to work with," says Diann Devine after East Coast Comfort installed a heater and A/C. "They delivered everything promised."
Other members agree the contractor, who was nominated by Angie's List members for our Pages of Happiness feature 27 times last year, is one of the best.
"I wish all my dealings were as great!" Joe Toner says.
Co-owners Tony Mongeluzi and Ed McCollum say honesty and respect are key.
"We treat customers the way we'd want to be treated," Mongeluzi says.
The company is registered with the state to perform home improvements and is also certified by the Institute for Green Business Certification. They sponsor a Little League team and a sports league for special needs children.
— by Staci Giordullo and Emily Udell