Submitted by Urbach Roofing Inc. of San Marco, Calif.

• Does the contractor have a permanent place of business?

• If the contractor is not permanently established, how can you be confident that they will complete the work or will be in business tomorrow should there be any problems?

• Does the company carry insurance, and is the coverage adequate?

• Make sure the contractor carries worker's compensation insurance and general liability insurance in case of accidents on the job. Ask to have copies of these policies for your job file.

• Is the company in good standing with a trade association?

• How long has the company been in business?

• Considering the length of time a contractor has been in business is a good indicator of their ability; however, there are many contractors who claim years of experience. Protect yourself by asking for proof of business length.

• What is the contractor’s record on complaint resolution?

• Get references, and review past work.

• Does the company provide sufficient details for the project being performed?

• Make sure everything is in writing. The contract is one of the best ways to prevent problems before you begin. The contract protects you and the contractor by including everything you have both agreed upon. Get all promises in writing, and spell out exactly what the contractor will and will not do. When receiving the contract, make sure all sources of concern are involved to avoid an miscommunication. Do not accept vague proposals or prices written down on the back of a business card.

Whether you are in need of a new roof, repairs, maintenance, gutters or skylights, it is important to do your research.

Urbach Roofing, Inc. has been a roofing leader in San Diego, Calif., since 1979. As of Jan. 27, 2012, this service provider was highly rated on Angie’s List. Ratings are subject to change based on consumer feedback, so check AngiesList.com for the most up-to-date reviews. The views expressed by this author do not necessarily reflect those of Angie’s List.