Tampa area TV repair shops talk about their businesses
Is there any type of TV repair you won't tackle?
Eidi: "We're capable and licensed for any type of repair. We work on all audio and video."
Heliker: "We'll try to tackle anything, but if it's over seven years old, it's very difficult to get parts."
Who we talked to
Mike Eidi, owner
Advance Electronic Solution LLC
Bob Heliker, owner
Plaza Electronics Repair Service Inc.
2280 34th Way N.
Bill Herron, owner
7000 Bryan Dairy Road, Suite A9
Herron: "The only thing I won't do is remove flat panel TVs from the wall. I don't do any removal or installation — there's too much liability involved."
How do you charge?
Eidi: "We charge by the job. We set up a service call, examine, trouble-shoot and then give the price for parts and labor."
Heliker: "We have a flat amount that we charge per unit. We can give an estimate over the phone that's pretty inclusive except for labor, which we have to ballpark."
Herron: "By the job. I can usually give people a good idea of price over the phone if they tell me the problem and the model."
Do you give free estimates on repairs?
Eidi: "No free estimates. We charge for the service call, which includes the estimate and is applied towards the repair."
Heliker: "We give free estimates on the phone or if they bring it in. There is a $70 service charge for us to make a house call."
Herron: "LCD and plasmas have a $65 estimate charge because they take longer to troubleshoot. That gets credited toward the repair. I give free estimates on regular TVs."
Do you repair anything other than TVs?
Eidi: "We work on different technology — TVs, plasma, LCD, DLP, and projection CRT. We do complete home theater installation."
Heliker: "We work on all TVs, video projectors, VCRs, DVD players, Blu-ray players, high-end stereos — pretty much any home electronics, including computers."
Herron: "I work on audio equipment, stereos, musical amps and mixing boards."
Have you received many inquiries about the all-digital TV requirements scheduled for February 2009?
Eidi: "Yes, we have. I don't know if it will happen then. It looks like it's going to be delayed. All people need is a converter to work with the new system."
Heliker: "That's a big question we get probably a couple times a week. They have less to worry about than they think. It really only affects people who just have rabbit ears."
Herron: "People call and have questions about buying new sets and what's going to happen. You won't be affected if you have cable or a satellite."