Member name Leila Tissue

Company name Kirby's Custom Cabinets

Location Charlotte, N.C.

Category Cabinet Making

Work done? Yes

Hire again? Yes

Approximate cost $12,000

Description of work: "We gutted our house. Jim Kirby [the owner] helped me design, build and install new cabinets, a custom china cabinet and a cutting-board island."

Member comments: "The job went so well, it is almost unbelievable. My cabinets are beautiful. Mr. Kirby has been in the business for over 40 years and knows his trade quite well. His quote was less than half what I received from other companies.

"He had the hickory cabinets done on time and installed them without a glitch. I had a nook where I was going to put up shelves and called him to make the shelves out of hickory to match the kitchen. Instead of shelves, he built a fabulous china cabinet that matches the kitchen cabinet design.

"He also built a cutting board island made of hickory, maple and walnut. He is a true artist."