Allmake Appliance Repair Inc. | St. Charles, Ill.

Gary Naus suspects owner Neil Ott has the magic touch for unseen problems.

"I hired him to replace an internal switch in my microwave, and he knew exactly what was needed," Naus says. "Before he left, he said he noticed another problem, opened my dishwasher and pulled out a worn bushing from the sprayer arm. He replaced that, too. I bet if I gave him the whole day, he would have fixed many more problems I didn't know I had."