Ruth Crosleen Powell beamed over Southern & On-Time Electric's customer service. "They installed a new chandelier in my dining room," Crosleen Powell says. "They were very courteous, using shoe protectors to minimize bringing dirt into my home. Southern worked with me to ensure the chandelier height was exactly what I wanted. Before they left, they fixed a spotlight that was unclipped, and explained what to do if it comes loose again. I was impressed."