Star Heating & Cooling | Fishers, Ind. | starheatingcooling.biz

Richard Leagre says bigger isn't always better. "They tore out my old electric furnace and installed a new heat pump," Leagre says.

"This is a small company and I hired Mike [Wallace, the owner] because he was the only guy who personally did the work he quoted. His price was not super-low, but it was more than competitive and entirely fair.

"Mike and his son arrived slightly early and, despite a delay caused by another contractor, still got done before the end of the day. I was very pleased with the whole experience."