COMPLAINT: Harry Martin, Marvin, N.C.

"My neighbor hired Autry Septic Tank Service to put in a new drain field. In the process, they damaged a dogwood tree from our property and totally removed it – even going so far as to repair the ground where they pulled it out.

"I contacted them and they wanted to know what it was in reference to. They wanted a picture of the damaged tree, which I don't have. They wanted to know what I wanted and I told them I wanted them to replace the tree.

"I even told him in the process that we could negotiate the size of the tree. Unfortunately, he wasn't interested in doing this. Instead, he said that he would turn it over to insurance. I haven't heard anything since.

"I talked to someone from the office and this employee said that she couldn't understand why he wanted to turn it over to insurance because it's more expensive."

DESIRED RESOLUTION: "I want the dogwood tree to be replaced."

STATUS: Penalty Box

Charlotte Penalty Box

Pajor Construction

Didn't respond to William Sims' request to pay him back for work he says they never completed.

My Bath Design

Never responded to Mara Healy's request to reimburse her for work in her master bath shower she says she had to have redone.

Autry Septic Tank Service

Didn't respond to Harry Martin's request to replace a dogwood tree he says they removed while working for a neighbor.

Island Boyz Masonry

Never responded to Janet Rhoton's complaint to refund her money for concrete patio work she says needs to be redone.

Master Building Services

Didn't respond to Terry Will's complaint to refund part of the down payment for work he says was not completed.

Also in the Box ...

All American Landscaping

Clickcom.com

S & K Home Repairs

New Age Contracting & Roofing