Seattle pest control company allegedly misrepresents cost
Seattle
Penalty Box
Eco Sure Pest Control
Failed to respond to William Graham's complaint after he says they misled him into signing for additional pest control treatments beyond the first one.
AAdams Tree Service
Never responded to Karen Lightfeldt's complaint requesting they reprune and reshape her trees after paying for a job she says was incomplete.
Firestone Tire & Service Centers
[9730 Silverdale Way NW, Silverdale]
Didn't respond to Dane Ferrell's request for a $240 refund covering a brake and pad replacement job he says was not performed to his satisfaction.
Also in the box...
COMPLAINT: William Graham, Mukilteo, Wash.
"Eco Sure Pest Control had a representative in the neighborhood selling pest control treatments for $39.
"The person failed to tell me this was the first of five more required treatments for $99 every three months. The company applied the treatment, but misrepresented the cost details, which were buried in a document.
"I contacted the Federal Trade Commission with regard to the federal requirement for companies to provide a three-day rescission period, stating the salesperson who sold the treatment must tell me about the right to cancel the agreement and provide two copies of the cancellation form.
"This is a little known federal requirement and can be found at the FTC website."
DESIRED RESOLUTION: "I want them to drop my contract."
STATUS: Penalty Box
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