As a locksmith, what are some of the services you provide?

Badertscher: "All of the lock services."

Baker: "We rekey locks and let people in when they're locked out. We sell and service safes, and we sell hardware and accessories. People bring in locks to have them repaired."

Lawson: "We do installation and repair, and we replace keys."

Are there any types of jobs you won't do?

Badertscher: "We don't do cars."

Baker: "There are some things we don't get involved in, like some of the newer automotive work with the new transponder keys."

Lawson: "We don't do safes or car lockouts."

How do you charge for the job?

Badertscher: "By the hour."

Baker: "Mainly by distance, the number of cylinders and the complexity of the hardware. On the road, you have a service call, which depends on the location and the time of day or night."

Lawson: "We charge a trip charge and then we charge by time."

What's the average fee for customers locked out of their house, their car or their safe?

Badertscher: "Somewhere around $85 [for a house]. A safe starts at about $100 and works its way up."

Baker: "The average is between $75 and $85 for a typical car or residential lockout during business hours. If they're a long distance away, it's going to be a different situation."

Lawson: "It's $85 for a house lockout."

Do you have any advice for people who lock themselves out of their cars or homes all the time?

Badertscher: "For cars, I have no advice. For homes, get a high-security lock with a registered key so you can go to a local locksmith and have them cut you a copy."

Baker: "Have a spare key hidden somewhere."

Lawson: "I'd suggest they leave a spare set of keys with someone they trust. I tell people that if they're locked out, it's probably cheaper to take a cab to someone who has a spare set of keys than to call a locksmith."