One all-too-common roofing scam involves a contractor who will show up to a scheduled consultation, or unannounced in a neighborhood where other homes are having roofing work done. Promising a special deal or exceptionally low rate, the roofing contractor will pressure the homeowner to sign a contract on the spot.
If the homeowner puts up any kind of resistance to the sales pitch, the contractor will make dishonest claims or mislead the homeowner to enter a legally binding contract.
Scott MacMillan, president of highly rated A Better Roofing Company in Seattle says the high-pressure approach happens all the time in the roofing industry. “A roof is only done once or twice in a person's lifetime, so it’s easy to fall victim because there is no point of reference or very little experience in making such a large purchase,” he says.
MacMillan says the reason roofing companies revert to high-pressure tactics is because they typically charge a higher rate and want to get the homeowner to sign a contract and pay a down payment without consulting other companies.
“They want to get the homeowner into a legally binding contract before they've gotten other bids, and because nobody wants to get involved in a legal battle unless absolutely necessary, it’s usually too late if other estimates come in after the homeowner has already signed up with these dishonest companies,” he says.