Shawna Wagoner says Reliable lives up to its name by meeting her strict standards. "I'm a stay-at-home mom with two young children, so three things are important to me: Using green and nontoxic products, adhering to my no-shoes-in-the-house policy, and being friendly and tolerant with my kids," Wagoner says. "They've done an excellent job with their biweekly cleaning. I'm really picky about my floors and ask that the high-use areas be hand-washed, and they always look fantastic."