COMPLAINT: Peter Wray, Columbus, Ohio

"I hired Zeis Contracting of Pickerington [Ohio] to remodel the lower level of my house and build a two-story addition. There were continuous delays, and days and weeks when neither Zeis nor their subcontractors showed up.

"[Donald Zeis, the owner] missed at least four deadlines to complete the work, and he eventually stopped working about two-thirds through the project. He never installed two new windows or bamboo flooring, and purchases such as the vanity and toilet never arrived. He also never completed the tile, electric and plumbing work.

"When I confronted him, he admitted he never purchased materials. Then he disappeared and sent a letter to my architect claiming he was filing for bankruptcy. The subcontractors for the HVAC, electric, carpentry, window, painting and tile work said he never paid them. As a result, one subcontractor has placed a lien on my house.

"He's offered to return to the job several times, but refused to provide a work plan or releases from his subcontractors."

DESIRED RESOLUTION: "I want Zeis to repay me $40,000 for undelivered goods and services, plus approximately $20,000 in additional funds for the unpaid subcontractors and suppliers."

STATUS: Penalty Box

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