Portland window installation problems solved
Didn't respond to Barb Williamson's request to cancel her service, which she says was for a longer amount of time than she wanted, cost more than she was quoted and doesn't work correctly. Second month in the box.
Temp A Cure Heating & Refrigeration
Didn't respond to Gina Richardson's request that they reinstall her furnace and provide a warranty extension after she says they installed the wrong model. First month in the box.
UPS Store #4152
Didn't respond to Keith Storie's request that they honor his insurance claim and credit him for shipping costs after he says a set of speakers broke when the company shipped them. First month in the box.
Northwest Home Source
Didn't respond to Jane O'Brien's request for a $48,900 refund for work she says was never done. First month in the box.
COMPLAINT: Loran Anderson, Beaverton, Ore.
"I contracted with Evans Glass to purchase storm windows and doors.
The agreement was that if I purchased $3,000 worth of windows up front, they would keep the original quoted price when I wanted to order the rest of the windows. I gave them a deposit of $1,000.
I didn't hear from them for a while. I finally called a few months later to ask where they were, and they said they'd be out to do the work.
They came out, but the product they were going to install wasn't what I ordered. They left and said they'd be back, but I didn't hear from them again.
I finally went to their office and demanded an answer to what was going on. The manager later called and said he'd give the $1,000 deposit back and I could move on.
I still haven't received the $1,000 check after numerous phone calls."
DESIRED RESOLUTION: "I want the $1,000 refund."
Editor's note: The member informed Angie's List that she received her refund and considers the matter resolved.