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Portland member claims shuttle ride cost doubled

COMPLAINT: Jon Springer, Portland, Ore.

"I had booked PDX Shuttle Portland online to shuttle me from my home to the airport, indicating I would pay in cash. I had this confirmed in an e-mail and a phone message. First, they were a half an hour late. I paid the guy in cash. In my hurry to catch my plane, I requested no receipt and none was offered. While I was away, they charged the same amount to my credit card. I've left four messages, and no one has called me back. I e-mailed them twice and told them this needed to be corrected, and I never got a response."

DESIRED RESOLUTION: "I want them to credit my card with $49 or provide me the cash."

STATUS: Penalty Box


New to the Penalty Box

West Coast Gutter Service Inc.

Service Pro Plumbing

CR Tile & Remodeling Inc.

Pioneer Roofers Inc.


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