As a locksmith, what are some of the services you provide?

Jennings: "We do residential rekeying and we install, repair and service locks such as dead bolts."

Verdino: "We rekey homes, open automobiles, open houses, make keys for lost car keys and install safes."

Malone: "We do car work. We do high security keys on cars. We also do homes."

What's the most common request you get from customers?

Jennings: "It would have to be rekeying a lock so the old key doesn't work anymore."

Verdino: "Car openings."

Malone: "'It's rekeying for homes."

How do you charge?

Jennings: "For rekeying it's $59.99 for up to six key holes. There's a trip charge of $39.50 for a lockout."

Verdino: "We charge by the job. When a customer calls me up, it depends on what the job is. Sometimes I have to see it first."

Malone: "It varies. We charge per job, but sometimes we charge by the hour. We don't play games."

Before you start a job, do you require some type of identification?

Jennings: "Yes, in the case of a lockout. In most cases, we're there to rekey and they're already in the home or the home is unoccupied and we don't ask."

Verdino: "Definitely. I realize it may be locked in the car, but after 10 years in the business, you kind of get a feel for that."

Malone: "Yes. We need to prove it within a reasonable doubt."

Do you have any advice for people who lock themselves out of their cars or homes all the time?

Jennings: "I recommend they always have a spare key outside in the same spot away from the door."

Verdino: "Try and make a copy of your key and keep it with you all the time, like in a pocket."

Malone: "Keep your locksmith's number on you. Get a favorite locksmith - one you know you can trust."

Do you have any funny or memorable experiences from your job?

Jennings: "It's always the couples messing with handcuffs. It happens quite often."

Verdino: "I've gotten calls from people who have left a bar intoxicated and lost their keys. I make keys for them, but then I call the police."

Malone: "I've had a couple of women do some weird stuff. They (flirt)."

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