Missing materials result in Minneapolis fencing complaint
Minneapolis
Penalty Box
Boss Tanning
Didn't respond to Brandi Johnson's complaint about tanning sessions she says couldn't be used because the equipment was frequently breaking down.
Minnesota Fence & Repair
Did not follow Complaint Resolution guidelines in response to Diane Rollie's complaint about a fence she says was never built after she paid for materials.
Also in the box...
Luther Hopkins Honda
COMPLAINT: Diane Rollie, Apple Valley, Minn.
"I hired Minnesota Fence & Repair to build a fence in my backyard. I paid $1,800 up-front for all the materials.
"It was a terrible experience, with numerous no-shows and no call to apologize or offer an explanation. Not only did I not get the fence, I didn't receive the materials except two gates and some fence posts."
DESIRED RESOLUTION: "I would like a full refund, or at least $1,500, since he did bring a few materials."
STATUS: Penalty Box
Editor's note: The company did not follow Complaint Resolution guidelines in responding to Diane Rollie's complaint.
What is Angie's List
Angie’s List is the trusted spot where more than 1 million members go to get ratings and reviews on everything from home repair to health care. Stop guessing when it comes to hiring! Check Angie’s List to find out who does the best work in town.
More Like This
Answers
Ask a question on any topic covered by Angie's List and see responses from expert service providers and other homeowners with advice to share. Most popular fencing questions:
- Does anyone have any experience fighting a HOA's decision re. a fence??
- I am looking for a painting contractor that would paint my 6 yr old wooden fence that has wood bees that come out every year.
- I had fencing put up and it's falling down
- Can a request for a quote be emailed to several contractors at once?
- looking for good fence contractor to do work in Baker Florida, has anyone heard of Harris Fence Installation Inc, I hear they do good work.
Local Discounts
Daily deals up to 70% off popular home improvement projects from top-rated contractors on Angie’s List!
Add new comment