Memphis property manager fails to provide paperwork to homeowner
Alans Carpets LLC
Broke promise to Christie Nedved to address her complaints about their installation of hardwood flooring and carpet. First month in the Box.
Tiger Time Lawn Care
& Property Management
Hasn't responded to property owner Dawn Clark's request to provide tenant leasing information, warranty contract documents and receipts for repairs. First month in the Box.
COMPLAINT: Dawn Clark, Memphis, Tenn.
"I hired Tiger Time Lawn Care as my lawn care provider/property manager. I live out of state and just own the property. Everything was OK until someone stole both of the A/C units from the rentals. Tiger Time said they would replace them. I had them install the first A/C unit but then had an HVAC company install the other unit.
"After I brought in the other company, our relationship started to go downhill. They seemed upset with my choice, although it was not a personal decision but one for the sake of insurance and having a warranty. They then started to communicate with me less, moved in a new tenant they haven't collected rent from and also neglected to set up the system I have in place to receive timely payment and signed leases.
"At this point there is no communication at all and I will have to go to the property to check it out myself, which is another large expense I'd rather not incur, not to mention finding a new property manager. In essence, I am out of over $3,000 on the air unit and half of the tenant's rental deposit. My guess is they got me for over $5,000. I would never work with them again nor recommend them to anyone."
DESIRED RESOLUTION: "I want them to provide a signed lease from my new tenant and warranty contract information and receipts for air conditioning, stove and refrigerator installation."
STATUS: Penalty Box