Louisville locksmiths give tips on staying safe and secure
As a locksmith, what are some of the services you provide?
Rick Boob: "I install locks, unlock cars and houses, and make keys for residential and commercial buildings."
Tracy Renfrow: "We do it all: safes, door installation, electronic strikes, handicap access, rekeying cars and houses, and master keying."
Scott Mays: "We do lockouts and rekeying, we make keys, we sell safes and we do transponder keys."
Who we talked to
Rick Boob, owner
Bullitt County Locksmith Service
How do you charge?
Boob: "I charge by time and distance."
Renfrow: "Everything has a set price, but some jobs are charged hourly; it just depends on how long the work takes."
Mays: "We have a minimum service call charge and charge people per job item after that."
What's the average fee for customers locked out of their house, their car or their safe?
Boob: "It's $45 for a house or car lockout. I don't do safes."
Renfrow: "A car or a house lockout is $72.50. Safes are at an hourly rate of $95 plus the service call charge of $42.50."
Mays: "The average fee for a house lockout would be about $72. Safes can be anywhere from $72 for the service call and up, depending on the type of safe."
What's your experience as a locksmith?
Boob: "I've been in the industry for 18 years."
Renfrow: "I've been in the industry for 22 years. The company has been in business since 1914."
Mays: "I've been in the industry for almost 18 years."
Before you start a job, do you require some type of identification?
What happens if the customer's ID is locked up and they can't get to it?
Boob: "I make sure they have a bill or something with their name on it before I let them in. For a car, I ask for their registration."
Renfrow: "That's one of the situations where you open it up and if the ID doesn't match, we lock it back up, but that's very rare."
Mays: "If someone is locked out, we'll open it and they'll provide the information. We take checking ID very seriously."