Dr. Ilona Kleiner | Sherman Oaks, Calif.

Highly rated Dr. Ilona Kleiner didn’t need to impress Roger Rittenhouse and his family after her thorough office visits.

“She asks a ton of questions, takes time to answer my questions, always discusses dosage and side effects of medications she prescribes and in general did a great job of getting to know my kids,” he says.

Still, Kleiner proved her services were valuable beyond the office.

“When my son was kept in the hospital overnight at 11 weeks old, she showed up on a Sunday morning just to check on him. I totally wasn't expecting that,” Rittenhouse says. “Later, when my son needed a relatively serious surgery, she guided me through the process and really helped to keep me from going crazy myself.”

Kleiner also helped the Rittenhouse family deal with the insurance company and secure the best surgeon in town.

“When I look back over the past couple of years, I don't think I would have coped very well if I hadn't had a pediatrician that I trusted as much as I trust her.”