What services do you offer?

Pam Powers: "Trophies, plaques, glass etching, laser acrylic and custom woodworking."

Sam Mollise: "All kinds of awards, engraving of silver and crystal and custom trophies. We cover everything in the awards industry."

Deward E. Nunley: "I focus on engraving jewelry, gifts, gold, silver, license plate frames, plaques and wood."

What's your most popular service?

Pam Powers: "Trophies for sports and sporting events."

Sam Mollise: "Engraving and etching of plaques."

Deward E. Nunley: "Engraving license plate frames."

Why should people choose you over an online company?

Pam Powers: "They can mess things up online, but here you see what you get."

Sam Mollise: "You get the actual, on-hand feeling of how the thing your buying will look."

Deward E. Nunley: "The personal, one-on-one service."

How do you charge for trophies?

Pam Powers: "It depends on the parts. We have some that start at $4, but the typical trophy costs between $12 and $15."

Sam Mollise: "Pricing is difficult. It's by the piece, plus the engraving. A nice piece of crystal with nice engraving is anywhere from $175 to $350."

Deward E. Nunley: "For plaque engraving, it's $7 for the first seven letters and then 50 cents per letter after that. On average, people spend between $20 to $25."

How far in advance should people place their order?

Pam Powers: "A week or two, but we can do it in less time than that."

Sam Mollise: "We can turn around in a couple hours, but we prefer a week."

Deward E. Nunley: "As a rule, we try to get it to them within an hour or two."

Are trophy shops a dying business?

Pam Powers: "I don't think so."

Sam Mollise: "No."

Deward E. Nunley: "No, absolutely not."

Do people still have the same attachment to trophies that they once did? Why or why not?

Pam Powers: "I think so. My kids just got rid of their childhood trophies and they're more than 30 years old!"

Sam Mollise: "I think they have a bigger attachment - everybody wants self- recognition these days."

"No. It used to be an office would hand out a whole series of trophies. Now they get one, and that's it."

What makes you stand out from your competition?

Pam Powers: "Our better prices."

Sam Mollise: "We're very, very good."

Deward E. Nunley: "I have no competition."

Have you ever made any trophies or awards for anyone famous or any famous sports teams?

Pam Powers: "I used to do 17-foot trophies for the Las Vegas Motor Speedway."

Sam Mollise: "Yeah. Franco Harris, the football player."

Deward E. Nunley: "I made an award for Paul Casey. He's an Elvis impersonator."