Kingwood client, lawn mower service wrangle over repair refund
COMPLAINT: Daniel Kite, Kingwood, Texas
"I hired B & K Kingwood Sales & Service of Porter [Texas] to repair my lawn mower. When I brought the mower home, it wouldn't start. They made some adjustments and gave it, but again, it would not start. I sent it to another repair person and it's run well since."
DESIRED RESOLUTION: "I want them to repay me for the $50 charge on the unsuccessful repairs."
COMPANY RESPONSE: David Strouse, owner, B & K Kingwood Sales & Service
"At B & K, we guarantee our work. If he would have brought it back, I would have fixed it for free."
STATUS: Stalemate
What is Angie's List
Angie’s List is the trusted spot where more than 1 million members go to get ratings and reviews on everything from home repair to health care. Stop guessing when it comes to hiring! Check Angie’s List to find out who does the best work in town.
More Like This
Answers
Ask a question on any topic covered by Angie's List and see responses from expert service providers and other homeowners with advice to share. Most popular lawn mower repair questions:
- What is a typical builder fee to do a major home remodel? 15%, 20%, 25%, etc?
- My property to be repaired is in a different zip code from my own home. How can I find plumbers in that other area?
- The outer wall of our garage is partially off of the foundation and would like a list of several contacts to receive bids to get this fixed
- how does a company that I used get listed on Angie's list. They did a great job with my landscaping and I feel they would benefit from AL
- Installing bathroom exhaust fans - none exist now - who to hire/price expected?
Local Discounts
Daily deals up to 70% off popular home improvement projects from top-rated contractors on Angie’s List!
Add new comment