COMPLAINT: Julie Rudowsky, Avon, Ohio

"I hired Dover Concrete to seal the concrete on my walkways, front porch, garage and sidewalks. Too much sealant was used, so now it looks like there is a puddle on the walkway to my front porch.

"The sealant was also applied unevenly and looks streaky. Also, dirt and leaves are permanently trapped underneath it, so the concrete looks dirty.

"Lastly, Dover Concrete spilled sealant on my neighbor's tree lawn, which killed the grass in that spot."

DESIRED RESOLUTION:  "I would like the dirt trapped under the sealant removed and the sealant replaced, as well as the unevenness fixed on the walkway.

"Dover Concrete also needs to reseed the bare spot in my neighbor's tree lawn - all free of charge."

STATUS: Penalty Box