COMPLAINT: Carrie Rosen, Columbus, Ohio

"William's Cement Contractors Inc. tore out and replaced my driveway. Edward Williams [owner] said it was guaranteed for a year. Nine months later, I noticed it was deteriorating.

"After a certified letter, he came right away and said he would fix it. However, he has not been back, and there has been no work since then. His phone number is no longer taking calls."

DESIRED RESOLUTION:  "I want Edward Williams to tear out the part of my driveway that's deteriorating and replace the concrete or refund two-thirds of the money I paid him so I can hire another contractor to make it right."

STATUS: Penalty Box
 

Columbus
Penalty Box

William's Cement Contractors, Inc.
Failed to respond to Carrie Rosen's complaint requesting repairs or a partial refund for the deteriorating driveway she says they installed.

Bell Electric Co. Inc.
Failed to respond to Ted and Wendy Manning's request for a $3,700 refund and for repairs to their property she says they damaged when attempting to install electrical service.

American Home Shield Warranty
Didn't respond to Linda Gorelova's request for an $1,850 refund to replace the broken A/C unit she says was covered by the company's home warranty.

McLaughlin Stucco & Repair
Never responded to Paul Tela's request for a refund of the $300 deposit he paid them for exterior stucco repairs.

Elite Moving and Storage
Didn't respond to Anna Gasiorski's request for a partial refund of $500 toward floorboard repairs she says were necessary due to scratches they caused during her move.

Peterson Home Improvement LLC
Failed to respond to Brian Bahnsen's request for a refund of excess funds he paid them, as well as a settlement for the repair work he has had to pursue because of what he believes is shoddy work on their part on his two bathroom remodeling jobs.

Also in the box...

Creative Spaces Landscape & Design

Air Masters Heating & Cooling

JPS Painting and Power Washing

Epic Flooring