COMPLAINT: Charlotte M. Smith, Indianapolis

I found Jeff Brundage in a community paper advertised as a handyman. I wish I'd read his ratings on Angie's List first.

I hired him to give me an estimate for work on my bathroom. He came by my office to pick up my house keys and said he'd return shortly. He didn't come back.

At the end of the day, I went home and found my toilet on the back patio, trim torn off the bathroom wall, and he and someone else were in the middle of destroying my bathroom. They had removed floorboards and he started telling me about everything that was wrong.

I asked him, "Why are you doing this without getting permission?" I had asked him to check a leak on the floor. I asked why he took trim and wall board off of my walls, which had nothing to do with the leak, and he said because they weren't up there right.

I was appalled! I made him complete the floor repair and replace the toilet. Later that night, he called and said it was going to cost $700.

I was upset because I did not ask him to do anything - he just decided to do it on his own. He violated all confidence I had in him and his work ethic was not at all reputable.

DESIRED RESOLUTION: I want Mr. Brundage to pay for the repairs and for the mess he made of my bathroom.

STATUS: Penalty Box

Indianapolis Penalty Box

Jeff Brundage

Didn't respond to Charlotte M. Smith's complaint about what she says was unauthorized bathroom repair work.

USA Scooters

Never responded to David Wallace's complaint requesting that they replace what he says is an old wheel on a new scooter they sold him.

Beyond Construction

Hasn't responded to Karen Lagle's refund request for what she says was unsatisfactory chimney-cleaning work.

Relax The Back

Never responded to Shelley Spees' refund request for a mattress that she says was within a 90-day trial period.

Deck Sealers of Indiana

Didn't respond to Judy Wirtz's complaint about what she says was unsatisfactory deck-sealing work.

Beartooth Decks Inc.

Failed to respond to either Gareth Jones or Janet Bjerke's complaints about what they say was unsatisfactory deck-building work.

Indiana Well Drilling & Pump Service

Has not responded to Nancy Esters' request that the company refund the $2,100 advance payment she says she made for well-drilling services that were never performed.

Leveridge Inc.

Never responded to either David Dearing or Julie Maillet's complaints about what they say is unsatisfactory landscaping work.

Gwcat

Failed to respond to Laura Kehrt's complaint addressing what she says were roofing contractor's liens on her home the company was responsible for.

hhgregg
[96th St.]

Did not follow complaint resolution guidelines in responding to Toni Blackwelder's complaint about not being able to return or upgrade a washer she says was within a 30-day trial period.